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Motilal Oswal Financial Services Customer Sales Executive Interview Questions and Answers

Updated 15 Aug 2024

Motilal Oswal Financial Services Customer Sales Executive Interview Experiences

1 interview found

Customer Sales Executive Interview Questions & Answers

user image Anonymous

posted on 15 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is introduction? What is sales?
  • Ans. 

    Introduction is the act of presenting or making someone familiar with something. Sales is the process of exchanging goods or services for money.

    • Introduction involves providing information about a product, service, or company to potential customers.

    • Sales is the act of convincing customers to purchase a product or service.

    • Building rapport and trust with customers is important in both introduction and sales processes.

    • Effe...

    • Answered by AI
    Add your answer
  • Q2. Your organization where my knowledge
    • Add your answer
  • Q3. Your are immediately joining
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Sales experience
  • Ans. 

    I have 3 years of sales experience in the telecommunications industry.

    • Managed a portfolio of clients and consistently met or exceeded sales targets

    • Utilized CRM software to track customer interactions and identify sales opportunities

    • Developed strong relationships with clients through effective communication and problem-solving skills

    • Answered by AI
    Add your answer
  • Q2. Salary last campany
    • Add your answer
Round 3 - Group Discussion 

Dedicated to skilled professionals knowledgeable

Round 4 - Aptitude Test 

Ops round to client customer handling services

Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

Empower Retirement user image Anonymous

posted on 10 Jul 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Assignment 

Basic grammar test and written test

Round 2 - One-on-one 

(7 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. What do know about our company
    • Add your answer
  • Q3. What is provided fund & how it's works in India
  • Ans. 

    Provident Fund (PF) is a retirement savings scheme in India where both employees and employers contribute a portion of the employee's salary.

    • Employees contribute a percentage of their salary towards the Provident Fund.

    • Employers also contribute an equal amount to the employee's Provident Fund.

    • The accumulated amount in the Provident Fund can be withdrawn by the employee upon retirement or resignation.

    • The Provident Fund i...

    • Answered by AI
    Add your answer
  • Q4. Can you differentiate US & INDIAN PF process
  • Ans. 

    US and Indian PF processes differ in eligibility criteria, contribution rates, withdrawal rules, and tax implications.

    • US PF is known as 401(k) while Indian PF is known as EPF

    • US PF contributions are typically made by both employer and employee, while Indian PF contributions are primarily made by the employer

    • US PF allows for loans and hardship withdrawals, while Indian PF has stricter withdrawal rules

    • US PF contributions ...

    • Answered by AI
    Add your answer
  • Q5. Why do you want to looking for a job change
    • Add your answer
  • Q6. What is smart work.
    • Add your answer
  • Q7. How you are feeling today & how is your experience today at empower
    • Add your answer

Interview Preparation Tips

Topics to prepare for Empower Retirement Customer Service Representative interview:
  • Retirement
  • Financial Accounting
  • Insurance Operations
Interview preparation tips for other job seekers - Be confident and get ready with job role related questions.

Customer Support Executive Interview Questions & Answers

Bajaj Finserv user image Anonymous

posted on 24 Jan 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Which cards are sold by Bajaj Finance?
    • Add your answer
  • Q2. Tell me the full form of RBL.
    • Add your answer
  • Q3. What is finance?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The international sounded very good.

Customer Service Executive Interview Questions & Answers

JPMorgan Chase & Co. user image Mutahir Pasha

posted on 14 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself which is not on your resume?
    • Add your answer
  • Q2. Which metric is important? AHT or CSAT?
  • Ans. 

    CSAT is more important as it directly measures customer satisfaction, while AHT only measures efficiency.

    • CSAT directly reflects how satisfied customers are with the service provided

    • AHT only measures the efficiency of handling customer inquiries, not the quality of service

    • Focusing on CSAT can lead to improved customer loyalty and retention

    • AHT can be important for operational efficiency, but should not be prioritized ove

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Smart and Honest, rest all will work out automatically and you're in 💼

Customer Service Executive Interview Questions & Answers

Sharekhan user image Anonymous

posted on 8 Jun 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself and your experience?
    • Add your answer
  • Q2. Why did you leave your last organization?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst response and lying over the hike and the salary amount.

Customer Relationship Officer Interview Questions & Answers

Bajaj Capital user image Anonymous

posted on 5 Mar 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - One-on-one 

(1 Question)

  • Q1. Why you choose work at Bajaj capital
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good

Customer Support Executive Interview Questions & Answers

ICICI Securities user image Pawan Adhangle

posted on 20 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about this process
  • Ans. 

    The process involves providing assistance and resolving issues for customers through various communication channels.

    • Customer support executives handle customer inquiries and complaints

    • They provide information about products or services

    • They troubleshoot technical issues and escalate complex problems to higher levels

    • Communication channels include phone, email, chat, and social media

    • Customer satisfaction and retention are

    • Answered by AI
    Add your answer
  • Q2. What is your strength
    • Add your answer

Customer Service Executive Interview Questions & Answers

Aditya Birla Capital user image Digital News & Earning Option

posted on 22 May 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Basic about profile previous experience etc
    • Add your answer
  • Q2. Basic about introduction last experience
    • Add your answer
  • Q3. Sales profile products and Marketing in field
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was good well Test me before hire.

Customer Care Executive Interview Questions & Answers

The Muthoot Group user image Anonymous

posted on 13 Jan 2025

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Like reasoning, maths, nbfc related questions

Round 2 - One-on-one 

(1 Question)

  • Q1. Computer test like nbfc related
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Why we choose to you in our company. Etc etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Too much pressure in this job

Customer Support Executive Interview Questions & Answers

Bajaj Finserv user image Anonymous

posted on 11 Aug 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude test test test test test

Round 3 - Group Discussion 

GD GD GD GD GD GD gd gd gd gd

Round 4 - One-on-one 

(5 Questions)

  • Q1. Face face face face face
    • Add your answer
  • Q2. Face face face face face
    • Add your answer
  • Q3. Face face face face face1111
    • Add your answer
  • Q4. Face face face face face23
    • Add your answer
  • Q5. Face face face face face456
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Read
More about working at Motilal Oswal Financial Services

Motilal Oswal Financial Services Interview FAQs

How many rounds are there in Motilal Oswal Financial Services Customer Sales Executive interview?
Motilal Oswal Financial Services interview process usually has 4 rounds. The most common rounds in the Motilal Oswal Financial Services interview process are One-on-one Round, HR and Group Discussion.
What are the top questions asked in Motilal Oswal Financial Services Customer Sales Executive interview?

Some of the top questions asked at the Motilal Oswal Financial Services Customer Sales Executive interview -

  1. What is introduction? What is sal...read more
  2. Sales experie...read more
  3. Your are immediately join...read more

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Motilal Oswal Financial Services Customer Sales Executive Interview Process

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Excellent
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