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Motilal Oswal Financial Services
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Motilal Oswal Financial Services Customer Sales Executive Interview Questions and Answers
Motilal Oswal Financial Services Customer Sales Executive Interview Experiences
1 interview found
Selected
I applied via Company Website and was interviewed in Jul 2024. There were 4 interview rounds.
(3 Questions)
- Q1. What is introduction? What is sales?
- Ans.
Introduction is the act of presenting or making someone familiar with something. Sales is the process of exchanging goods or services for money.
Introduction involves providing information about a product, service, or company to potential customers.
Sales is the act of convincing customers to purchase a product or service.
Building rapport and trust with customers is important in both introduction and sales processes.
Effe...
- Q2. Your organization where my knowledge
- Q3. Your are immediately joining
(2 Questions)
- Q1. Sales experience
- Ans.
I have 3 years of sales experience in the telecommunications industry.
Managed a portfolio of clients and consistently met or exceeded sales targets
Utilized CRM software to track customer interactions and identify sales opportunities
Developed strong relationships with clients through effective communication and problem-solving skills
- Q2. Salary last campany
Dedicated to skilled professionals knowledgeable
Ops round to client customer handling services
Top trending discussions
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posted on 10 Jul 2024
I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.
Basic grammar test and written test
(7 Questions)
- Q1. Tell me about your self
- Q2. What do know about our company
- Q3. What is provided fund & how it's works in India
- Ans.
Provident Fund (PF) is a retirement savings scheme in India where both employees and employers contribute a portion of the employee's salary.
Employees contribute a percentage of their salary towards the Provident Fund.
Employers also contribute an equal amount to the employee's Provident Fund.
The accumulated amount in the Provident Fund can be withdrawn by the employee upon retirement or resignation.
The Provident Fund i...
- Q4. Can you differentiate US & INDIAN PF process
- Ans.
US and Indian PF processes differ in eligibility criteria, contribution rates, withdrawal rules, and tax implications.
US PF is known as 401(k) while Indian PF is known as EPF
US PF contributions are typically made by both employer and employee, while Indian PF contributions are primarily made by the employer
US PF allows for loans and hardship withdrawals, while Indian PF has stricter withdrawal rules
US PF contributions ...
- Q5. Why do you want to looking for a job change
- Q6. What is smart work.
- Q7. How you are feeling today & how is your experience today at empower
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Mutahir Pasha
posted on 14 Jun 2024
(2 Questions)
- Q1. Tell me something about yourself which is not on your resume?
- Q2. Which metric is important? AHT or CSAT?
- Ans.
CSAT is more important as it directly measures customer satisfaction, while AHT only measures efficiency.
CSAT directly reflects how satisfied customers are with the service provided
AHT only measures the efficiency of handling customer inquiries, not the quality of service
Focusing on CSAT can lead to improved customer loyalty and retention
AHT can be important for operational efficiency, but should not be prioritized ove
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(2 Questions)
- Q1. Tell me about yourself and your experience?
- Q2. Why did you leave your last organization?
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Anonymous
posted on 11 Aug 2023
I applied via Job Portal
Aptitude test test test test test
GD GD GD GD GD GD gd gd gd gd
(5 Questions)
- Q1. Face face face face face
- Q2. Face face face face face
- Q3. Face face face face face1111
- Q4. Face face face face face23
- Q5. Face face face face face456
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Anonymous
posted on 5 Mar 2024
(1 Question)
- Q1. Why you choose work at Bajaj capital
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Pawan Adhangle
posted on 20 Jun 2024
(2 Questions)
- Q1. Tell me something about this process
- Ans.
The process involves providing assistance and resolving issues for customers through various communication channels.
Customer support executives handle customer inquiries and complaints
They provide information about products or services
They troubleshoot technical issues and escalate complex problems to higher levels
Communication channels include phone, email, chat, and social media
Customer satisfaction and retention are
- Q2. What is your strength
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posted on 22 May 2023
I applied via Recruitment Consulltant and was interviewed in Apr 2023. There was 1 interview round.
(3 Questions)
- Q1. Basic about profile previous experience etc
- Q2. Basic about introduction last experience
- Q3. Sales profile products and Marketing in field
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Anonymous
posted on 13 Jan 2025
Selected
I applied via Referral and was interviewed before Jan 2024. There were 3 interview rounds.
Like reasoning, maths, nbfc related questions
(1 Question)
- Q1. Computer test like nbfc related
(1 Question)
- Q1. Why we choose to you in our company. Etc etc
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Anonymous
posted on 25 Apr 2024
I applied via Recruitment Consulltant and was interviewed before Apr 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Why would you like to apply here
- Q2. Tell me something about yourself
(1 Question)
- Q1. Explain the gap in employment during covid
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Motilal Oswal Financial Services Interview FAQs
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