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Empower Retirement Customer Service Representative Interview Questions and Answers

Updated 10 Jul 2024

Empower Retirement Customer Service Representative Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Assignment 

Basic grammar test and written test

Round 2 - One-on-one 

(7 Questions)

  • Q1. Tell me about your self
  • Q2. What do know about our company
  • Q3. What is provided fund & how it's works in India
  • Ans. 

    Provident Fund (PF) is a retirement savings scheme in India where both employees and employers contribute a portion of the employee's salary.

    • Employees contribute a percentage of their salary towards the Provident Fund.

    • Employers also contribute an equal amount to the employee's Provident Fund.

    • The accumulated amount in the Provident Fund can be withdrawn by the employee upon retirement or resignation.

    • The Provident Fund i...

  • Answered by AI
  • Q4. Can you differentiate US & INDIAN PF process
  • Ans. 

    US and Indian PF processes differ in eligibility criteria, contribution rates, withdrawal rules, and tax implications.

    • US PF is known as 401(k) while Indian PF is known as EPF

    • US PF contributions are typically made by both employer and employee, while Indian PF contributions are primarily made by the employer

    • US PF allows for loans and hardship withdrawals, while Indian PF has stricter withdrawal rules

    • US PF contributions ...

  • Answered by AI
  • Q5. Why do you want to looking for a job change
  • Q6. What is smart work.
  • Q7. How you are feeling today & how is your experience today at empower

Interview Preparation Tips

Topics to prepare for Empower Retirement Customer Service Representative interview:
  • Retirement
  • Financial Accounting
  • Insurance Operations
Interview preparation tips for other job seekers - Be confident and get ready with job role related questions.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Work experience and other appreciation from last company

Round 3 - HR 

(1 Question)

  • Q1. Salary commitment

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't miss apportunity.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Telephonic Call 

(1 Question)

  • Q1. Telecaller Mein Ham Kis Tarah Ke help kar sakte hain Apne customer ki
Round 2 - Group Discussion 

Group distributions Mein Kya Kam karna rahata hai

Interview Preparation Tips

Interview preparation tips for other job seekers - Telecalling and computer customer support
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Experience details
  • Q2. Predict knowledge how to handle the customers
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Basic questions about yourself and previous job role
Round 3 - One-on-one 

(1 Question)

  • Q1. About yourself About Previous organisation job role Projects worked on and output of the same MS office applications related knowledge test specifically (Ms-Excel)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well versed with job role you are applying for as all the questions will be related it
Interview experience
4
Good
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Coding ques mid level and project
Round 3 - Technical 

(1 Question)

  • Q1. Project discussion
Round 4 - HR 

(1 Question)

  • Q1. Hr ques mixed with project
Interview experience
3
Average
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Mostly based on resume. Your experience, what you have done, what all you know. That's all.

Interview Preparation Tips

Interview preparation tips for other job seekers - Not for technical people. If you want managerial role then only apply here.

Interview Questionnaire 

2 Questions

  • Q1. Why change your job ?
  • Q2. How type of life insurance products
  • Ans. 

    There are various types of life insurance products available in the market.

    • Term life insurance

    • Whole life insurance

    • Universal life insurance

    • Variable life insurance

    • Group life insurance

  • Answered by AI

I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Online test held for the entry level

Round 3 - HR 

(2 Questions)

  • Q1. Asking for Your experience, ?qualification? and intrest of field ? notify all of policies of company and your work of area.
  • Q2. Why did you want to join this company

Interview Preparation Tips

Topics to prepare for HDFC Life Customer Service Executive interview:
  • About company
  • About insurance
  • Sales
  • Payroll
Interview preparation tips for other job seekers - Always be confident and believe in yourself. Nothing is much hard than your self motivation. All the best.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Business development for Promote to Next Digital All India in Area Services To Customers B2C
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Empower Retirement Interview FAQs

How many rounds are there in Empower Retirement Customer Service Representative interview?
Empower Retirement interview process usually has 2 rounds. The most common rounds in the Empower Retirement interview process are Assignment and One-on-one Round.
What are the top questions asked in Empower Retirement Customer Service Representative interview?

Some of the top questions asked at the Empower Retirement Customer Service Representative interview -

  1. What is provided fund & how it's works in In...read more
  2. Can you differentiate US & INDIAN PF proc...read more

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