Empower Retirement Customer Service Representative Interview Questions and Answers

Basic grammar test and written test

Q1. Tell me about your self
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Q2. What do know about our company
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Q3. What is provided fund & how it's works in India
Ans. 
Provident Fund (PF) is a retirement savings scheme in India where both employees and employers contribute a portion of the employee's salary.
• Employees contribute a percentage of their salary towards the Provident Fund.

• Employers also contribute an equal amount to the employee's Provident Fund.

• The accumulated amount in the Provident Fund can be withdrawn by the employee upon retirement or resignation.

• The Provident Fund i...read more
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Q4. Can you differentiate US & INDIAN PF process
Ans. 
US and Indian PF processes differ in eligibility criteria, contribution rates, withdrawal rules, and tax implications.
• US PF is known as 401(k) while Indian PF is known as EPF

• US PF contributions are typically made by both employer and employee, while Indian PF contributions are primarily made by the employer

• US PF allows for loans and hardship withdrawals, while Indian PF has stricter withdrawal rules

• US PF contributions ...read more
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Q5. Why do you want to looking for a job change
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Q6. What is smart work.
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Q7. How you are feeling today & how is your experience today at empower
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