JPMorgan Chase & Co. Senior Customer Service Executive Interview Questions and Answers

Q1. Necessary skills needed for a customer service rep.
Add your answer
Q2. Why do you want to work at HSBC
Add your answer

Behavioral assessment if it aligns with their value (30min-1hr)

Q1. Which cards are sold by Bajaj Finance?
Add your answer
Q2. Tell me the full form of RBL.
Add your answer
Q3. What is finance?
Add your answer

Q1. Telephonic Interview Round 1
Add your answer
Q2. Tell about yourself.
Add your answer

Language English Testing through Application.

Q1. What do you know about credit cards?
Ans. 
Credit cards are financial tools that allow consumers to borrow money for purchases and pay it back later with interest.
• Credit cards are issued by financial institutions to consumers for making purchases and payments.

• They allow users to borrow money up to a certain limit, known as the credit limit.

• Users are required to pay back the borrowed amount along with interest within a specified period.

• Credit cards often come wi...read more
Answered by AI
Add your answer

The aptitude test was to tough but it was all relatable to my finance sector regarding MBA and the passing marks were 80% so it was tough but as I kept on practing and I cracked it and the aptitude test was divided into 2 subjects English /Finance both keep on giving mock on online the aptitude will be easy.

Q1. What are your salary expectations?
Add your answer
Q2. What is your family background?
Add your answer
Q3. Where do you see yourself in 5 years?
Add your answer
Q4. What are your strengths and weaknesses?
Add your answer
Q5. Tell me about yourself.
Add your answer

Q1. Tell me something about yourself?
Add your answer
Q2. Are you experienced or fresher? If experienced, then tell us about your work profile, your responsibilities and years of experience?
Add your answer

Q1. What is your weakness
Ans. 
My greatest weakness is that I tend to be overly critical of my own work.
• I have a tendency to spend too much time perfecting tasks

• I can be too hard on myself when things don't go as planned

• I am working on finding a balance between striving for excellence and being too self-critical
Answered by AI
Add your answer
Q2. What is your strength
Ans. 
My greatest strength is my ability to empathize with customers and provide personalized solutions to their problems.
• Strong communication skills to effectively understand and address customer needs

• Empathy to connect with customers on a personal level and make them feel heard

• Problem-solving skills to come up with tailored solutions for each customer

• Ability to remain calm and patient in challenging situations
Answered by AI
Add your answer

Aptitude test test test test test

GD GD GD GD GD GD gd gd gd gd

Q1. Face face face face face
Add your answer
Q2. Face face face face face
Add your answer
Q3. Face face face face face1111
Add your answer
Q4. Face face face face face23
Add your answer
Q5. Face face face face face456
Add your answer

Topics shared at that moment we have to speak for 2mins

Q1. Tell about yourself
Add your answer
Q2. Why do you want to work here
Add your answer