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JPMorgan Chase & Co. Senior Customer Service Executive Interview Questions and Answers

Updated 15 Jan 2020

1 interview found

Sort by: Popular

I applied via Referral and was interviewed before Jan 2019.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak slow, crisp ,accurate ,clear in speach ,think before you make a statement , no grammatical errors, thought process while speaking is gaged .

Interview questions from similar companies

Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Are you experienced or fresher? If experienced, then tell us about your work profile, your responsibilities and years of experience?
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 -
Result
 -

I applied via Company Website and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Necessary skills needed for a customer service rep.
  • Q2. Why do you want to work at HSBC
2

Aptitude Test Round

Behavioral assessment if it aligns with their value (30min-1hr)

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress smart, be confident, You got this, All the best.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

I applied via Job Portal

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Aptitude test test test test test

3

Group Discussion Round

GD GD GD GD GD GD gd gd gd gd

4

One-on-one Round (5 Questions)

  • Q1. Face face face face face
  • Q2. Face face face face face
  • Q3. Face face face face face1111
  • Q4. Face face face face face23
  • Q5. Face face face face face456

Interview Preparation Tips

Interview preparation tips for other job seekers - Read

I applied via Company Website and was interviewed in Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (2 Questions)

  • Q1. About self introduction and details
  • Q2. And family background

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't ask in hr manager in congizent in team and discuss the interview process

I applied via Bny Mellon website and was interviewed in Oct 2021.

2 Interview Rounds

1

Aptitude Test Round

The aptitude test was to tough but it was all relatable to my finance sector regarding MBA and the passing marks were 80% so it was tough but as I kept on practing and I cracked it and the aptitude test was divided into 2 subjects English /Finance both keep on giving mock on online the aptitude will be easy.

2

HR Round (5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for BNY Customer Service Representative interview:
  • Mutual Funds
  • Investment Banking
  • Finance
  • Accounting basics
  • Share Market
Interview preparation tips for other job seekers - This was my last round of mangers with two of them asking me questions simultaneously one after other regarding finance sector and personal opinions it was a great experience about this interview and I thank all my supporters who guided me in cracking this interview.
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Are you experienced or fresher? If experienced, then tell us about your work profile, your responsibilities and years of experience?

Customer Service Executive Interview Questions

HSBC Group user image Sahirthan Chandran

posted on 10 Dec 2024

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Nov 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. What is your weakness
  • Q2. What is your strength
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Apr 2024.

1 Interview Round

1

Knowledge Round (2 Questions)

  • Q1. What's your last experience
  • Q2. My experience is very good & growth my knowledge and experience

I applied via Bny Mellon website and was interviewed in Oct 2021.

2 Interview Rounds

1

Aptitude Test Round

The aptitude test was to tough but it was all relatable to my finance sector regarding MBA and the passing marks were 80% so it was tough but as I kept on practing and I cracked it and the aptitude test was divided into 2 subjects English /Finance both keep on giving mock on online the aptitude will be easy.

2

HR Round (5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for BNY Customer Service Representative interview:
  • Mutual Funds
  • Investment Banking
  • Finance
  • Accounting basics
  • Share Market
Interview preparation tips for other job seekers - This was my last round of mangers with two of them asking me questions simultaneously one after other regarding finance sector and personal opinions it was a great experience about this interview and I thank all my supporters who guided me in cracking this interview.

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JPMorgan Chase & Co. Senior Customer Service Executive Salary
based on 28 salaries
₹4 L/yr - ₹8.7 L/yr
66% more than the average Senior Customer Service Executive Salary in India
View more details

JPMorgan Chase & Co. Senior Customer Service Executive Reviews and Ratings

based on 5 reviews

4.9/5

Rating in categories

5.0

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5.0

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5.0

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4.9

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

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