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Bajaj Finserv Customer Support Executive Interview Questions, Process, and Tips

Updated 24 Jan 2025

Top Bajaj Finserv Customer Support Executive Interview Questions and Answers

Bajaj Finserv Customer Support Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Which cards are sold by Bajaj Finance?
  • Ans. 

    Bajaj Finance sells credit cards, EMI cards, and co-branded credit cards.

    • Credit cards

    • EMI cards

    • Co-branded credit cards

  • Answered by AI
  • Q2. Tell me the full form of RBL.
  • Ans. 

    RBL stands for Ratnakar Bank Limited.

    • RBL is a prominent Indian private sector bank.

    • It was originally established in 1943 as a regional bank in Maharashtra.

    • RBL offers a wide range of banking and financial services to customers.

  • Answered by AI
  • Q3. What is finance?
  • Ans. 

    Finance is the management of money and investments.

    • Finance involves managing money, investments, and other financial assets.

    • It includes activities such as budgeting, saving, investing, and borrowing.

    • Finance is essential for individuals, businesses, and governments to make informed financial decisions.

    • Examples of finance include personal budgeting, corporate finance, and government fiscal policy.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The international sounded very good.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude test test test test test

Round 3 - Group Discussion 

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Round 4 - One-on-one 

(5 Questions)

  • Q1. Face face face face face
  • Q2. Face face face face face
  • Q3. Face face face face face1111
  • Q4. Face face face face face23
  • Q5. Face face face face face456

Interview Preparation Tips

Interview preparation tips for other job seekers - Read

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

I applied via Company Website and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
  • Ans. I'm Name is Pooja Rajurkar live with my family in Parbhni Maharashtra. I'm pursuing my masters degree in organic chemistry at Swami Ramanand teerth Marathwada University Nanded . I have also completed banking finance and insurance certificational program course from Bajaj finanserve and I have ability to work on Time with smart Work, as well as computer knowledge.
  • Answered Anonymously
  • Q2. How you sale insurance policy to the customer?
  • Ans. 

    To sell an insurance policy to a customer, I would focus on understanding their needs, explaining the benefits of the policy, addressing any concerns, and providing personalized recommendations.

    • Listen attentively to the customer's needs and concerns

    • Explain the coverage and benefits of the insurance policy

    • Address any objections or concerns the customer may have

    • Provide personalized recommendations based on the customer's...

  • Answered by AI
  • Q3. Why do you want to hire you?
  • Ans. As per knowledge and research this is biggest reputed company When I do work from here , I will get more experience and more knowledge.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly you must prepare first question ans properly and confidentially. Also you have to believe in yourself then you definitely pass all interviews.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Simple question for related sales? Clint relationship officer?
  • Q2. Good and easy question

Interview Preparation Tips

Interview preparation tips for other job seekers - A good worker is build trust and relation and clear the clint questions and dout
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Nice interview not too much questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell in about your self ?
Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Be camb
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Stock Market Related
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Discussion about sales and marketing strategies
  • Q2. Do's and dont,s about lead of customers
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. How to find lead and convert into sales on market
  • Ans. 

    Identify potential leads through research, engage them effectively, and nurture relationships to convert them into sales.

    • Utilize social media platforms like LinkedIn to connect with potential clients and share valuable content.

    • Attend industry conferences and networking events to meet prospects face-to-face and build rapport.

    • Leverage email marketing campaigns to reach out to leads with personalized offers and follow-ups...

  • Answered by AI
  • Q2. How to sell insurance to customer daily
  • Ans. 

    Selling insurance daily involves understanding customer needs, building relationships, and providing tailored solutions.

    • Understand customer needs: Ask questions to identify their specific insurance requirements.

    • Build trust: Share testimonials or success stories from satisfied clients to establish credibility.

    • Educate the customer: Explain the benefits of different insurance products clearly, using relatable examples.

    • Fol...

  • Answered by AI
  • Q3. Tell me your planning to selling insurance.
  • Ans. 

    My planning for selling insurance involves understanding client needs, building relationships, and providing tailored solutions.

    • Conduct thorough market research to identify potential clients and their insurance needs.

    • Develop a personalized sales pitch that addresses specific concerns, such as family protection or retirement planning.

    • Utilize networking opportunities, such as community events, to build relationships and ...

  • Answered by AI
  • Q4. How to sell sharekhan education to client
  • Ans. 

    Sharekhan Education offers comprehensive financial training to empower clients in stock market investments.

    • Highlight the importance of financial literacy: Explain how understanding the stock market can lead to better investment decisions.

    • Showcase the curriculum: Provide details about the courses offered, such as technical analysis, fundamental analysis, and trading strategies.

    • Use testimonials: Share success stories fro...

  • Answered by AI
  • Q5. Please don't join

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't join

Interview Questionnaire 

11 Questions

  • Q1. Tell me about yourself
  • Q2. What is your role in previous jobs
  • Q3. What is your key skill
  • Q4. Do you know computer knowledge
  • Ans. 

    Yes, I have computer knowledge.

    • Proficient in Microsoft Office Suite

    • Familiar with CRM software such as Salesforce

    • Experience with data analysis tools like Excel and Tableau

  • Answered by AI
  • Q5. What is your aim to
  • Q6. What is your aim and goal
  • Q7. What is your mother tounge
  • Q8. What is your target to reach
  • Q9. Have you worked any where
  • Q10. Selfe introduction
  • Q11. What is your qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - I have got great experience by this ambition box

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. Tell me about yourself.
Round 2 - Technical 

(1 Question)

  • Q1. Why you want to work for the sharekhan? What you done in your internship?

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to know all about what you write in your resume they ask the question behalf of resume..

Bajaj Finserv Interview FAQs

How many rounds are there in Bajaj Finserv Customer Support Executive interview?
Bajaj Finserv interview process usually has 2-3 rounds. The most common rounds in the Bajaj Finserv interview process are Resume Shortlist, Aptitude Test and Group Discussion.
What are the top questions asked in Bajaj Finserv Customer Support Executive interview?

Some of the top questions asked at the Bajaj Finserv Customer Support Executive interview -

  1. How you sale insurance policy to the custom...read more
  2. Which cards are sold by Bajaj Finan...read more
  3. Tell me the full form of R...read more

Tell us how to improve this page.

Bajaj Finserv Customer Support Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Bajaj Finserv Customer Support Executive Salary
based on 21 salaries
₹1.5 L/yr - ₹3.6 L/yr
12% less than the average Customer Support Executive Salary in India
View more details

Bajaj Finserv Customer Support Executive Reviews and Ratings

based on 6 reviews

4.6/5

Rating in categories

4.6

Skill development

4.3

Work-life balance

4.9

Salary

4.6

Job security

4.6

Company culture

4.0

Promotions

4.9

Work satisfaction

Explore 6 Reviews and Ratings
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