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Bajaj Finserv Customer Support Executive Interview Questions, Process, and Tips

Updated 24 Jan 2025

Top Bajaj Finserv Customer Support Executive Interview Questions and Answers

Bajaj Finserv Customer Support Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Which cards are sold by Bajaj Finance?
  • Ans. 

    Bajaj Finance sells credit cards, EMI cards, and co-branded credit cards.

    • Credit cards

    • EMI cards

    • Co-branded credit cards

  • Answered by AI
  • Q2. Tell me the full form of RBL.
  • Ans. 

    RBL stands for Ratnakar Bank Limited.

    • RBL is a prominent Indian private sector bank.

    • It was originally established in 1943 as a regional bank in Maharashtra.

    • RBL offers a wide range of banking and financial services to customers.

  • Answered by AI
  • Q3. What is finance?
  • Ans. 

    Finance is the management of money and investments.

    • Finance involves managing money, investments, and other financial assets.

    • It includes activities such as budgeting, saving, investing, and borrowing.

    • Finance is essential for individuals, businesses, and governments to make informed financial decisions.

    • Examples of finance include personal budgeting, corporate finance, and government fiscal policy.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The international sounded very good.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude test test test test test

Round 3 - Group Discussion 

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Round 4 - One-on-one 

(5 Questions)

  • Q1. Face face face face face
  • Q2. Face face face face face
  • Q3. Face face face face face1111
  • Q4. Face face face face face23
  • Q5. Face face face face face456

Interview Preparation Tips

Interview preparation tips for other job seekers - Read

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

I applied via Company Website and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
  • Ans. I'm Name is Pooja Rajurkar live with my family in Parbhni Maharashtra. I'm pursuing my masters degree in organic chemistry at Swami Ramanand teerth Marathwada University Nanded . I have also completed banking finance and insurance certificational program course from Bajaj finanserve and I have ability to work on Time with smart Work, as well as computer knowledge.
  • Answered Anonymously
  • Q2. How you sale insurance policy to the customer?
  • Ans. 

    To sell an insurance policy to a customer, I would focus on understanding their needs, explaining the benefits of the policy, addressing any concerns, and providing personalized recommendations.

    • Listen attentively to the customer's needs and concerns

    • Explain the coverage and benefits of the insurance policy

    • Address any objections or concerns the customer may have

    • Provide personalized recommendations based on the customer's...

  • Answered by AI
  • Q3. Why do you want to hire you?
  • Ans. As per knowledge and research this is biggest reputed company When I do work from here , I will get more experience and more knowledge.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly you must prepare first question ans properly and confidentially. Also you have to believe in yourself then you definitely pass all interviews.

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Related to share market. How it works etc

I applied via Referral and was interviewed in May 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic interview, how much experience, why to left previous company, asks about target

Interview Preparation Tips

Interview preparation tips for other job seekers - Do confidentially interview nd clear your all questions
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - Behavioral 

(1 Question)

  • Q1. Only self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - One of worst experience in his company
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. About me and about previous experience

Interview Preparation Tips

Topics to prepare for Sharekhan Sales Executive interview:
  • demat

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Nothing just normal your introduction and job description that's it

Interview Preparation Tips

Interview preparation tips for other job seekers - For carerier growth don't move to sharekhan
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - HR 

(1 Question)

  • Q1. What are the Financial services of Sharekhan ltd.
  • Ans. 

    Sharekhan Ltd. offers a range of financial services including online trading, investment advisory, research reports, and wealth management.

    • Online trading platform for stocks, commodities, and currencies

    • Investment advisory services to help clients make informed decisions

    • Research reports on market trends and stock recommendations

    • Wealth management services to help clients grow and protect their assets

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. What are the Financial Securities
  • Ans. 

    Financial securities are tradable assets representing financial value, such as stocks, bonds, and options.

    • Financial securities are instruments that can be bought, sold, or traded on financial markets.

    • They include stocks, bonds, options, futures, and other derivatives.

    • Stocks represent ownership in a company, while bonds represent debt owed by a company or government.

    • Options give the holder the right, but not the obligat...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is share market
  • Ans. 

    Share market is a platform where buying and selling of company stocks and securities takes place.

    • Share market allows companies to raise capital by selling shares to investors

    • Investors can buy and sell shares of publicly traded companies

    • Prices of shares fluctuate based on supply and demand in the market

    • Investors can make profits by selling shares at a higher price than they bought them for

  • Answered by AI
  • Q2. How to convince clients to invest in share market
  • Ans. 

    To convince clients to invest in the share market, highlight potential returns, diversification benefits, and long-term growth opportunities.

    • Educate clients on the potential returns and benefits of investing in the share market.

    • Highlight the benefits of diversification to reduce risk in their investment portfolio.

    • Emphasize the long-term growth opportunities in the share market compared to other investment options.

    • Provi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good company.
Best good work culture.

Bajaj Finserv Interview FAQs

How many rounds are there in Bajaj Finserv Customer Support Executive interview?
Bajaj Finserv interview process usually has 2-3 rounds. The most common rounds in the Bajaj Finserv interview process are Resume Shortlist, Aptitude Test and Group Discussion.
What are the top questions asked in Bajaj Finserv Customer Support Executive interview?

Some of the top questions asked at the Bajaj Finserv Customer Support Executive interview -

  1. How you sale insurance policy to the custom...read more
  2. Which cards are sold by Bajaj Finan...read more
  3. Tell me the full form of R...read more

Tell us how to improve this page.

Bajaj Finserv Customer Support Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Bajaj Finserv Customer Support Executive Salary
based on 21 salaries
₹1.5 L/yr - ₹3.6 L/yr
12% less than the average Customer Support Executive Salary in India
View more details

Bajaj Finserv Customer Support Executive Reviews and Ratings

based on 6 reviews

4.6/5

Rating in categories

4.6

Skill development

4.3

Work-life balance

4.9

Salary

4.6

Job security

4.6

Company culture

4.0

Promotions

4.9

Work satisfaction

Explore 6 Reviews and Ratings
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