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Bajaj Finserv Customer Support Executive Interview Questions, Process, and Tips

Updated 24 Jan 2025

Top Bajaj Finserv Customer Support Executive Interview Questions and Answers

Bajaj Finserv Customer Support Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024.

Interview Preparation Tips

Interview preparation tips for other job seekers - The international sounded very good.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Interview Preparation Tips

Interview preparation tips for other job seekers - Read

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

I applied via Company Website and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
  • Ans. I'm Name is Pooja Rajurkar live with my family in Parbhni Maharashtra. I'm pursuing my masters degree in organic chemistry at Swami Ramanand teerth Marathwada University Nanded . I have also completed banking finance and insurance certificational program course from Bajaj finanserve and I have ability to work on Time with smart Work, as well as computer knowledge.
  • Answered Anonymously
  • Q2. How you sale insurance policy to the customer?
  • Ans. 

    To sell an insurance policy to a customer, I would focus on understanding their needs, explaining the benefits of the policy, addressing any concerns, and providing personalized recommendations.

    • Listen attentively to the customer's needs and concerns

    • Explain the coverage and benefits of the insurance policy

    • Address any objections or concerns the customer may have

    • Provide personalized recommendations based on the customer's...

  • Answered by AI
  • Q3. Why do you want to hire you?
  • Ans. As per knowledge and research this is biggest reputed company When I do work from here , I will get more experience and more knowledge.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly you must prepare first question ans properly and confidentially. Also you have to believe in yourself then you definitely pass all interviews.

Interview questions from similar companies

I applied via Referral and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my self

Interview Preparation Tips

Interview preparation tips for other job seekers - As you wish , can ask any type of answer and question u want

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to sale product
  • Ans. 

    To sell a product, understand the customer's needs, highlight the benefits, and create a sense of urgency.

    • Research the target audience and their pain points

    • Highlight the unique features and benefits of the product

    • Create a sense of urgency through limited time offers or scarcity

    • Build trust and rapport with the customer

    • Handle objections and provide solutions

    • Close the sale and follow up for customer satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I have an experience in axis bank i having 20k above salary without incentives

I applied via Company Website and was interviewed before Jan 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Ready for your self introduction & basic of company in which you giving interview

I applied via Referral and was interviewed before Apr 2021. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Banking knowledgeable,, well speak , Good learner

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why u want to change ur job
  • Q2. What is your expectations towards company
  • Ans. Fair policy and better communication
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be straight forward and clear to everyone don't b fumble and hesitate speak loudly without fear

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

I appeared for an interview before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. Growth prospects and compensation

Interview Preparation Tips

Round: Test
Duration: 25 minutes
Total Questions: 40

Round: Group Discussion
Tips: You should show how you can stand out in the competitive crowd
Duration: 5 minutes

Skills: Selling Skills, Analytical Skills
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Bajaj Finserv Interview FAQs

How many rounds are there in Bajaj Finserv Customer Support Executive interview?
Bajaj Finserv interview process usually has 2-3 rounds. The most common rounds in the Bajaj Finserv interview process are Resume Shortlist, Aptitude Test and Group Discussion.
What are the top questions asked in Bajaj Finserv Customer Support Executive interview?

Some of the top questions asked at the Bajaj Finserv Customer Support Executive interview -

  1. How you sale insurance policy to the custom...read more
  2. Which cards are sold by Bajaj Finan...read more
  3. Tell me the full form of R...read more

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Bajaj Finserv Customer Support Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more
Bajaj Finserv Customer Support Executive Salary
based on 21 salaries
₹1.5 L/yr - ₹3.6 L/yr
11% less than the average Customer Support Executive Salary in India
View more details

Bajaj Finserv Customer Support Executive Reviews and Ratings

based on 6 reviews

4.6/5

Rating in categories

4.6

Skill development

4.3

Work-life balance

4.9

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4.6

Job security

4.6

Company culture

4.0

Promotions

4.9

Work satisfaction

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