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Bajaj Finserv Customer Support Executive Interview Questions, Process, and Tips

Updated 24 Jan 2025

Top Bajaj Finserv Customer Support Executive Interview Questions and Answers

Bajaj Finserv Customer Support Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Which cards are sold by Bajaj Finance?
  • Ans. 

    Bajaj Finance sells credit cards, EMI cards, and co-branded credit cards.

    • Credit cards

    • EMI cards

    • Co-branded credit cards

  • Answered by AI
  • Q2. Tell me the full form of RBL.
  • Ans. 

    RBL stands for Ratnakar Bank Limited.

    • RBL is a prominent Indian private sector bank.

    • It was originally established in 1943 as a regional bank in Maharashtra.

    • RBL offers a wide range of banking and financial services to customers.

  • Answered by AI
  • Q3. What is finance?
  • Ans. 

    Finance is the management of money and investments.

    • Finance involves managing money, investments, and other financial assets.

    • It includes activities such as budgeting, saving, investing, and borrowing.

    • Finance is essential for individuals, businesses, and governments to make informed financial decisions.

    • Examples of finance include personal budgeting, corporate finance, and government fiscal policy.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The international sounded very good.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude test test test test test

Round 3 - Group Discussion 

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Round 4 - One-on-one 

(5 Questions)

  • Q1. Face face face face face
  • Q2. Face face face face face
  • Q3. Face face face face face1111
  • Q4. Face face face face face23
  • Q5. Face face face face face456

Interview Preparation Tips

Interview preparation tips for other job seekers - Read

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

I applied via Company Website and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
  • Ans. I'm Name is Pooja Rajurkar live with my family in Parbhni Maharashtra. I'm pursuing my masters degree in organic chemistry at Swami Ramanand teerth Marathwada University Nanded . I have also completed banking finance and insurance certificational program course from Bajaj finanserve and I have ability to work on Time with smart Work, as well as computer knowledge.
  • Answered Anonymously
  • Q2. How you sale insurance policy to the customer?
  • Ans. 

    To sell an insurance policy to a customer, I would focus on understanding their needs, explaining the benefits of the policy, addressing any concerns, and providing personalized recommendations.

    • Listen attentively to the customer's needs and concerns

    • Explain the coverage and benefits of the insurance policy

    • Address any objections or concerns the customer may have

    • Provide personalized recommendations based on the customer's...

  • Answered by AI
  • Q3. Why do you want to hire you?
  • Ans. As per knowledge and research this is biggest reputed company When I do work from here , I will get more experience and more knowledge.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly you must prepare first question ans properly and confidentially. Also you have to believe in yourself then you definitely pass all interviews.

Interview questions from similar companies

I was interviewed before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. Growth prospects and compensation

Interview Preparation Tips

Round: Test
Duration: 25 minutes
Total Questions: 40

Round: Group Discussion
Tips: You should show how you can stand out in the competitive crowd
Duration: 5 minutes

Skills: Selling Skills, Analytical Skills

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Share details of your previous job.
  • Q5. Why we are hired you ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Whatever you want to do overall life future growth job

I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about sales and loan related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview want to test both my knowledge and communication skills. Most of the question asked to me were related to my qualifications and experience related topics. I tried to answer each question with example also used props on the table

I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What about you and what is your dreams and goals
  • Q2. How to sale a product

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very good

I applied via Naukri.com and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why are you join our company.
  • Q2. I said because of career growth is good.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and positive attitude

I applied via Other

Interview Questionnaire 

1 Question

  • Q1. Why u are being here for this job...can u say a reason??
  • Ans. 

    I am passionate about sales and have a proven track record of exceeding targets in previous roles.

    • Passionate about sales and enjoy the challenge of meeting targets

    • Proven track record of exceeding sales targets in previous roles

    • Excited about the opportunity to contribute to the growth of the company

  • Answered by AI

Interview Preparation Tips

General Tips: Dont tell the simple answer that it was my personal choice..so tell them about your colleague or friends who working in best way in that company
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via Referral and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your family background?

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good interview experience at branch.

Bajaj Finserv Interview FAQs

How many rounds are there in Bajaj Finserv Customer Support Executive interview?
Bajaj Finserv interview process usually has 2-3 rounds. The most common rounds in the Bajaj Finserv interview process are Resume Shortlist, Aptitude Test and Group Discussion.
What are the top questions asked in Bajaj Finserv Customer Support Executive interview?

Some of the top questions asked at the Bajaj Finserv Customer Support Executive interview -

  1. How you sale insurance policy to the custom...read more
  2. Which cards are sold by Bajaj Finan...read more
  3. Tell me the full form of R...read more

Tell us how to improve this page.

Bajaj Finserv Customer Support Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more
Bajaj Finserv Customer Support Executive Salary
based on 21 salaries
₹1.5 L/yr - ₹3.6 L/yr
11% less than the average Customer Support Executive Salary in India
View more details

Bajaj Finserv Customer Support Executive Reviews and Ratings

based on 6 reviews

4.6/5

Rating in categories

4.6

Skill development

4.3

Work-life balance

4.9

Salary

4.6

Job security

4.6

Company culture

4.0

Promotions

4.9

Work satisfaction

Explore 6 Reviews and Ratings
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