Bajaj Capital Customer Relationship Officer Interview Questions and Answers

Q1. Fresher or experience
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Q2. They wil ask some questions about your previous company of your experience if your. Fresher they will ask basic knowledge they wil check some basic skills
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Q1. About job experience
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Q2. Way lift last company
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Q1. Rolls and responsibilities of relationship manager
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Q2. Work of relationship manager
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Q1. How to convene to customer for sales
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Convince customers by understanding their needs, building rapport, and offering tailored solutions.
• Listen actively to understand customer needs and preferences

• Build rapport by showing genuine interest and empathy

• Highlight the benefits of your product or service that align with customer needs

• Offer personalized solutions based on customer's specific requirements

• Provide excellent customer service to build trust and loyalt...read more
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Q2. How to convene agree customer to ready for sell
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Build trust, understand needs, provide solutions, address concerns, negotiate terms.
• Establish trust by listening actively and showing empathy.

• Understand customer needs and preferences through open-ended questions.

• Provide tailored solutions that meet their specific requirements.

• Address any concerns or objections they may have with honesty and transparency.

• Negotiate terms that are mutually beneficial and ensure customer ...read more
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Q1. Self introduction, customer service
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Q2. About insurance and financial products
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Q1. About past Experience & personal information
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Q2. Previous company reliveing letter, previous company reporting manager contact details
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Q1. Asked about my past jobs and why should they hire me? About product knowledge.
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Q2. I had 2nd round with the National sales head and I was cleared that
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Q1. Asked only about product
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Q1. Regarding sourcing & result output
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Q1. What is Demat account ?
Ans. 
A Demat account is an electronic account that holds shares and securities in a digital format.
• Demat stands for dematerialization.

• It eliminates the need for physical share certificates.

• It allows for easy and secure trading of shares and securities.

• It is mandatory for trading in the Indian stock market.

• Examples of securities that can be held in a Demat account include stocks, bonds, and mutual funds.
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Q2. What is matual funds or sip ?
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Q3. Long form of CDSL ?
Ans. 
CDSL stands for Central Depository Services Limited.
• CDSL is a depository for securities in India.

• It was established in 1999.

• It provides services like dematerialization, trading, and settlement of securities.

• CDSL is one of the two depositories in India, the other being NSDL.
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Q1. Why you are coming in sales ?
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Q2. How you can create sales lead
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Sales leads can be created through networking, referrals, cold calling, and social media.
• Networking events and conferences can help build relationships and generate leads

• Asking current clients for referrals can lead to new business opportunities

• Cold calling potential clients can be effective if done properly

• Social media platforms like LinkedIn can be used to connect with potential clients and share industry insights

• Cre...read more
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Q3. What is your plan for future in this field?
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Q4. What's term plan , health insurance, life cover
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Q5. What's 80c diduction?
Ans. 
80C deduction is a tax deduction under Section 80C of the Income Tax Act, 1961.
• It allows individuals to claim a deduction of up to Rs. 1.5 lakh from their taxable income.

• Investments made in certain financial instruments such as Public Provident Fund (PPF), Equity-Linked Savings Scheme (ELSS), National Savings Certificate (NSC), etc. are eligible for this deduction.

• Life insurance premiums, tuition fees paid for children...read more
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Q1. Tell Me Something About Yourself. What Do You Know About Motilal Oswal?
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Q1. How Do You Find Out Clients For The Company? Why Do You Want To Work In Ahmedabad?
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