Citicorp Relationship Manager Interview Questions and Answers

I have a strong background in finance and customer relationship management, with experience in managing high net worth clients.

• Bachelor's degree in Finance from XYZ University

• 5+ years of experience in financial services industry

• Managed portfolio of high net worth clients, increasing assets under management by 20%

• Strong track record of building and maintaining client relationships

I manage customer expectations by setting clear goals, communicating effectively, and delivering on promises.

• I establish a clear understanding of what the customer wants and needs

• I communicate regularly and honestly about progress and any changes

• I underpromise and overdeliver to exceed expectations

• I handle any issues or concerns promptly and professionally

• I follow up after completion to ensure satisfaction and address ...read more