Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Aditya Birla Capital Team. If you also belong to the team, you can get access from here

Aditya Birla Capital Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 1.7k Reviews

Play video Play video Video summary

Filter interviews by

Aditya Birla Capital Customer Service Executive Interview Questions and Answers

Updated 22 May 2023

Aditya Birla Capital Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Digital News & Earning Option

posted on 22 May 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Basic about profile previous experience etc
    • Add your answer
  • Q2. Basic about introduction last experience
    • Add your answer
  • Q3. Sales profile products and Marketing in field
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was good well Test me before hire.

Top trending discussions

View All
Career Advice
2w
an application support engineer
I just recently joined Australia based company as sql support with 3.5lpa. My previous company was small with salary 2.2 lpa and 1 year experience. In just pobation period in my new company I found out they don't care about work life balance. Unofficially they want every employee to work minimum 10 hours per day. I want to ask 1. Does every company want this from their employee. 2. This job used my 13 hours (job + travel) per day and it's getting hard for my personal growth as I want to switch into Business analyst. 3. Need your suggestion is I have to switch to another company in probation period or get experience for atleast 1 year. 4. My current total work experience is 1.5 year if I switch into BA what I expect from salary.
Need advice on new job
Switch Job in probation period
0%
Work atleast 1 year
0%
28 participants . poll closed
Got a question about Aditya Birla Capital?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

HSBC Group user image Sahirthan Chandran

posted on 10 Dec 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Nov 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What is your weakness
  • Ans. 

    My greatest weakness is that I tend to be overly critical of my own work.

    • I have a tendency to spend too much time perfecting tasks

    • I can be too hard on myself when things don't go as planned

    • I am working on finding a balance between striving for excellence and being too self-critical

    • Answered by AI
    Add your answer
  • Q2. What is your strength
  • Ans. 

    My greatest strength is my ability to empathize with customers and provide personalized solutions to their problems.

    • Strong communication skills to effectively understand and address customer needs

    • Empathy to connect with customers on a personal level and make them feel heard

    • Problem-solving skills to come up with tailored solutions for each customer

    • Ability to remain calm and patient in challenging situations

    • Answered by AI
    Add your answer

Customer Service Executive Interview Questions & Answers

American Express user image Soukha bumai

posted on 14 May 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Explain the last movie you have watched
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I sent my resume to HR email 3 to 4 times, as per instructed said will get back to you, after that I waited and waited but even after 7-10 days never responded back, so I called them again and again for confirmation but still no proper response nor any proper feedback, I just wanted to ask them, am I eligible or not, still never responded back, this kind of HR is really unprofessional, feel sorry that they are working with one the best organisation and act like highly professional but not at all, don't even know how to talk with people also, I just wanted to try, doesn't matter wither I'll be selected or not, but atleast wanted to try once, I deserve to get atleast one chance for interview appointment.

Customer Service Executive Interview Questions & Answers

Muthoot Pappachan Group user image Anonymous

posted on 16 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. About your family
    • Add your answer
  • Q2. Are you interested to work here ?
    • Add your answer
  • Q3. Do you know about this company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't fear in interview

Customer Service Executive Interview Questions & Answers

Citicorp user image Anonymous

posted on 31 Jul 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Topics shared at that moment we have to speak for 2mins

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell about yourself
    • Add your answer
  • Q2. Why do you want to work here
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest

Customer Service Executive Interview Questions & Answers

HDFC Sales user image Anonymous

posted on 14 May 2021

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why did you want to join here?
    • Add your answer
  • Q2. Why did you migrate your job
    • Add your answer
  • Q3. What are the qualifications you have
    • Add your answer
  • Q4. Tell about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Upgrade yourself guys
And fortune thinking

Customer Service Executive Interview Questions & Answers

HSBC Group user image Anonymous

posted on 18 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Behavioral 

(1 Question)

  • Q1. What describes you best
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be good in English and you should have knowledge for the role you are applying.

Customer Service Executive Interview Questions & Answers

American Express user image Anonymous

posted on 6 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Salary drawn in current organization
    • Add your answer
  • Q2. Why you want to join American Express?
    • Add your answer
Round 3 - VnA 

(1 Question)

  • Q1. A paragraph was given to me. I was asked to read it for 2 mins and they would remove it from the screen and ask me questions from the paragraph and answers must be relevant to the paragraph. A mock call si...
    • Add your answer
Round 4 - Technical 

(2 Questions)

  • Q1. Why you want to join Amex? Tell about your hobbies.
    • Add your answer
  • Q2. When I informed I like cooking and it is my hobby. Interviewer asked, "what can can you cook?"
    • Add your answer
Round 5 - Technical 

(2 Questions)

  • Q1. Would you be comfortable doing night shifts? Who do you live with? What does your father do?
    • Add your answer
  • Q2. Travel is in boom. Why are you quitting now?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are seeking a role in Customer Service. Your communication skills need to be good. Be confident and explains your previous/current roles with enthusiasm. Agree to their conditions, e.g. nights shifts, Work from office and all. Remember you are asking for a job, be humble and do not put up your demands.

Customer Service Executive Interview Questions & Answers

HSBC Group user image Anonymous

posted on 13 Oct 2022

I applied via Company Website and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Need to speak on any topic, more focus on communication
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Be confident in your conversation, never give fake experiences they do a thorough background check
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - an excellent company can learn a lot. you will learn lot about corp[orate world .

Customer Service Executive Interview Questions & Answers

American Express user image Anonymous

posted on 1 Jan 2023

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Introduction and scheduling ops round date
    • Add your answer
  • Q2. About current role and responsibilities
    • Add your answer
  • Q3. Any gab in education or company and why
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Ops ask any thing out of the box ot seems they are asking irrelevent questions but they are the people who can ask any thing weather its out of the box also
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Amex interviewer really don't have common sense in terms of their module in interview
More about working at Aditya Birla Capital

Aditya Birla Capital Interview FAQs

How many rounds are there in Aditya Birla Capital Customer Service Executive interview?
Aditya Birla Capital interview process usually has 2 rounds. The most common rounds in the Aditya Birla Capital interview process are Resume Shortlist and One-on-one Round.

Tell us how to improve this page.

Aditya Birla Capital Interviews By Designations

Interview Questions for Popular Designations

Aditya Birla Capital Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Customer Service Executive Interview Questions from Similar Companies

HDFC Bank Customer Service Executive Interview Questions
3.9
 • 8 Interviews
HSBC Group Customer Service Executive Interview Questions
4.0
 • 7 Interviews
American Express Customer Service Executive Interview Questions
4.2
 • 7 Interviews
Kotak Mahindra Bank Customer Service Executive Interview Questions
3.8
 • 6 Interviews
Tata Capital Customer Service Executive Interview Questions
4.1
 • 4 Interviews
ICICI Bank Customer Service Executive Interview Questions
4.0
 • 3 Interviews
JPMorgan Chase & Co. Customer Service Executive Interview Questions
4.0
 • 3 Interviews
State Bank of India Customer Service Executive Interview Questions
3.8
 • 1 Interview
Citicorp Customer Service Executive Interview Questions
3.7
 • 1 Interview
Motilal Oswal Financial Services Customer Service Executive Interview Questions
3.7
 • 1 Interview
View all

Fast track your campus placements

Symbiosis Centre For Management and HRD (SCMHRD) Placement Questions
1 Interview
Indian Institute of Management (IIM),Udaipur Placement Questions
1 Interview
View all
Aditya Birla Capital Customer Service Executive Salary
based on 22 salaries
₹1.9 L/yr - ₹4 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Aditya Birla Capital Customer Service Executive Reviews and Ratings

based on 9 reviews

3.2/5

Rating in categories

2.4

Skill development

2.4

Work-life balance

2.2

Salary

2.6

Job security

2.6

Company culture

2.0

Promotions

2.3

Work satisfaction

Explore 9 Reviews and Ratings
Aditya Birla Capital Salaries in India
Sales Manager
303 salaries
unlock blur

₹2.6 L/yr - ₹10 L/yr

Relationship Manager
266 salaries
unlock blur

₹2 L/yr - ₹7.5 L/yr

Assistant Manager
249 salaries
unlock blur

₹2.4 L/yr - ₹8.5 L/yr

Manager
200 salaries
unlock blur

₹4.4 L/yr - ₹18 L/yr

Relationship Officer
177 salaries
unlock blur

₹2 L/yr - ₹4.2 L/yr

Explore more salaries
Compare Aditya Birla Capital with

HDFC Bank

3.9
Compare

ICICI Bank

4.0
Compare

Kotak Mahindra Bank

3.8
Compare

Bajaj Finserv

4.0
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview