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ICICI Securities
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The process involves providing assistance and resolving issues for customers through various communication channels.
Customer support executives handle customer inquiries and complaints
They provide information about products or services
They troubleshoot technical issues and escalate complex problems to higher levels
Communication channels include phone, email, chat, and social media
Customer satisfaction and retention are
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I applied via Company Website and was interviewed in Feb 2018. There were 3 interview rounds.
Axis Securities Ltd. is a subsidiary of Axis Bank, offering a wide range of financial services including stockbroking, investment advisory, and wealth management.
Axis Securities Ltd. is a leading stockbroking firm in India.
It is a subsidiary of Axis Bank, one of the largest private sector banks in India.
The company provides services like equity trading, derivatives trading, mutual funds, IPOs, and more.
Axis Securities ...
I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.
Demat and trading accounts are used for buying and selling securities in electronic form.
Demat account is used to hold securities in electronic form
Trading account is used to buy and sell securities
Demat account is mandatory for trading in the stock market
Trading account is linked to the bank account for seamless transactions
Both accounts are offered by depository participants and stockbrokers
I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.
KYC documents are required to verify the identity of the customer.
KYC stands for Know Your Customer.
Documents required for KYC include government-issued ID proof, address proof, and PAN card.
KYC is mandatory for opening bank accounts, investing in mutual funds, and other financial transactions.
I applied via Naukri.com and was interviewed in Sep 2023. There were 4 interview rounds.
I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.
Yes, I have computer knowledge.
Proficient in Microsoft Office Suite
Familiar with CRM software such as Salesforce
Experience with data analysis tools like Excel and Tableau
I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.
I applied via Referral and was interviewed in May 2021. There were 5 interview rounds.
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