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ICICI Securities
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The process involves providing assistance and resolving issues for customers through various communication channels.
Customer support executives handle customer inquiries and complaints
They provide information about products or services
They troubleshoot technical issues and escalate complex problems to higher levels
Communication channels include phone, email, chat, and social media
Customer satisfaction and retention are
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Target and motivation and how increase company revenue
Yes, I have computer knowledge.
Proficient in Microsoft Office Suite
Familiar with CRM software such as Salesforce
Experience with data analysis tools like Excel and Tableau
I applied via Naukri.com and was interviewed in Sep 2023. There were 4 interview rounds.
I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Jul 2020. There was 1 interview round.
I applied via Referral and was interviewed before May 2023. There was 1 interview round.
Share market is a platform where buying and selling of company stocks and securities takes place.
Share market allows companies to raise capital by selling shares to investors
Investors can buy and sell shares of publicly traded companies
Prices of shares fluctuate based on supply and demand in the market
Investors can make profits by selling shares at a higher price than they bought them for
To convince clients to invest in the share market, highlight potential returns, diversification benefits, and long-term growth opportunities.
Educate clients on the potential returns and benefits of investing in the share market.
Highlight the benefits of diversification to reduce risk in their investment portfolio.
Emphasize the long-term growth opportunities in the share market compared to other investment options.
Provi...
About any article or product selling
Like how to look forward
Market cap, short for market capitalization, is the total value of a company's outstanding shares of stock.
Market cap is calculated by multiplying the current stock price by the total number of outstanding shares.
It is used to determine the size of a company and its relative value compared to other companies.
Market cap is an important metric for investors to consider when making investment decisions.
For example, if a c...
Technical indicators are mathematical calculations based on historical price, volume, or open interest data used to forecast future price movements in trading.
Technical indicators help traders make informed decisions by providing insights into market trends and potential price movements.
Examples of technical indicators include moving averages, relative strength index (RSI), and Bollinger Bands.
Traders use technical ind...
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