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HSBC Group
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HSBC Group Customer Support Executive Interview Questions and Answers
Updated
20 Nov 2023
2 interviews found
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Popular
Edna.J. Rodrigues
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. 1) Introduction
2) Experience
3) salary expectation. Add Answer
3
One-on-one Round (1 Question)
- Q1. Salary discussion Add Answer
I applied via Walk-in and was interviewed before Mar 2021.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Group Discussion Round
JAM session
3
Assignment Round
Communication
4
One-on-one Round (2 Questions)
- Q1. What are your strengths and what you are doing well in the study of the day of the day of the day of the day of the View Answers (1)
- Q2. Strengths and weaknesses and you need to expain the situation to the Manager. Friendly Managers. If you are confident and happy face positive impact than skills...read more View Answers (1)
5
HR Round (1 Question)
- Q1. What are your salary expectations? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be honest. Don't panic. Be confident.
Interview questions from similar companies
Babita Verma
I applied via Naukri.com and was interviewed in Jan 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (1 Question)
- Q1. They ask very quick question like, why you wanna switch & would you be able to work in shifts. Add Answer
3
Aptitude Test Round
This was like, V&A round.
Quite easy you are doing it with focus.
Interview Preparation Tips
Interview preparation tips for other job seekers - Give your best, forgot about result.
We always do like, thinking how we sre performing while interviewing. So it's better focus on one thing st a time.
We always do like, thinking how we sre performing while interviewing. So it's better focus on one thing st a time.
Customer Service Executive Interview Questions
JPMorgan Chase & Co.
Mutahir Pasha
posted on 14 Jun 2024
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me something about yourself which is not on your resume? Add Answer
- Q2. Which metric is important? AHT or CSAT? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be Smart and Honest, rest all will work out automatically and you're in 💼
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
ASM Round (2 Questions)
- Q1. Sales kar loge Aur kaise karte hain Add Answer
- Q2. HL documentation Add Answer
2
DM Round (2 Questions)
- Q1. Sales ka kya knowledge hai Add Answer
- Q2. Home loan aur Colony Mein क्या-क्या document Lagte Hain Add Answer
Customer Service Executive Interview Questions
Muthoot Pappachan Group
Anonymous
posted on 16 May 2024
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Apr 2024.
1 Interview Round
1
HR Round (3 Questions)
- Q1. About your family Add Answer
- Q2. Are you interested to work here ? Add Answer
- Q3. Do you know about this company Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't fear in interview
I applied via Company Website and was interviewed in Oct 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Technical Round (2 Questions)
- Q1. About self introduction and details Add Answer
- Q2. And family background View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I don't ask in hr manager in congizent in team and discuss the interview process
I applied via Bny Mellon website and was interviewed in Oct 2021.
2 Interview Rounds
1
Aptitude Test Round
The aptitude test was to tough but it was all relatable to my finance sector regarding MBA and the passing marks were 80% so it was tough but as I kept on practing and I cracked it and the aptitude test was divided into 2 subjects English /Finance both keep on giving mock on online the aptitude will be easy.
2
HR Round (5 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. What is your family background? Add Answer
- Q3. Where do you see yourself in 5 years? Add Answer
- Q4. What are your strengths and weaknesses? Add Answer
- Q5. Tell me about yourself. Add Answer
Interview Preparation Tips
Topics to prepare for BNY Customer Service Representative interview:
- Mutual Funds
- Investment Banking
- Finance
- Accounting basics
- Share Market
Senior Customer Service Executive Interview Questions
American Express
Anonymous
posted on 21 Oct 2024
Interview experience
Poor
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Naukri.com and was interviewed in Apr 2024.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me something about yourself? Add Answer
- Q2. Are you experienced or fresher?
If experienced, then tell us about your work profile, your responsibilities and years of experience? Add Answer
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Recruitment Consulltant and was interviewed before Apr 2023.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Why would you like to apply here Add Answer
- Q2. Tell me something about yourself Add Answer
2
One-on-one Round (1 Question)
- Q1. Explain the gap in employment during covid Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Strict with silly things, got rejected for working as a freelance worker during the covid lockdown, seems like the interviewer expects everyone to have great prestigious jobs during hard times
HSBC Group Interview FAQs
How many rounds are there in HSBC Group Customer Support Executive interview?
HSBC Group interview process usually has 4 rounds. The most common rounds in the HSBC Group interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for HSBC Group Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HSBC Group. The most common topics and skills that interviewers at HSBC Group expect are Bpo Voice, International Voice Process, US Process, customer care and customer support.
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People are getting interviews through
based on 2 HSBC Group interviews
WalkIn
50%
50% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Interview Questions from Similar Companies
Fast track your campus placements
56%
more
than the average Customer Support Executive Salary in India
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HSBC Group Customer Support Executive Reviews and Ratings
based on 10 reviews
Rating in categories
|
Assistant Manager
2.7k
salaries
|  ₹4.5 L/yr - ₹15.1 L/yr |
|
Manager
2.1k
salaries
| ₹8.5 L/yr - ₹30 L/yr |
|
Senior Software Engineer
1.7k
salaries
| ₹7.2 L/yr - ₹26 L/yr |
|
Assistant Vice President
1.4k
salaries
| ₹13 L/yr - ₹45 L/yr |
|
Software Engineer
1.3k
salaries
| ₹4.8 L/yr - ₹15 L/yr |
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