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HSBC Group

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3.9

based on 4.8k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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HSBC Group Customer Support Executive Reviews

Updated 13 Mar, 2025
Overall Rating
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3.7/5
based on 11 reviews

Rating distribution

Category Ratings

4.3

Company culture

4.2

Job security

3.9

Skill development

2.8

Promotions

2.7

Work-life balance

2.6

Salary

2.6

Work satisfaction

What employees say about HSBC Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

49% employees reported

Flexible timing

Flexible timing

57% employees reported

No travel

No travel

57% employees reported

View more detailed insights

Gender based rating

4.7
female

Rated by Women

6 reviews

2.5
male

Rated by Men

4 reviews

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11 reviews found

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Discover interview dos and don'ts from real experiences

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 HSBC Group reviews submitted by HSBC Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HSBC Group is the right company for you. 49% of employees reported ...the working days at HSBC Group as Monday to Friday. 57% employees reported the work timings at HSBC Group as Flexible timing. Read more
HSBC Group Customer Support Executive Salary
based on 119 salaries
₹1.8 L/yr - ₹6.1 L/yr
59% more than the average Customer Support Executive Salary in India
View more details
Employee Benefits for HSBC Group Customer Support Executive
cab
Office cab/shuttle
4 total responses
healthInsurance
Health insurance
3 total responses
childCareBenefits
Child care facility
1 total response
officeGym
Office gym
1 total response
+3 more benefits
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