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I applied via Approached by Company and was interviewed in Apr 2024. There was 1 interview round.
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posted on 23 Jul 2020
I applied via Company Website and was interviewed in Jun 2020. There was 1 interview round.
posted on 7 Jun 2021
I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 3 interview rounds.
posted on 25 Sep 2021
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.
posted on 3 Oct 2021
I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.
posted on 3 Oct 2021
I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.
posted on 29 Sep 2023
I applied via Walk-in and was interviewed before Sep 2022. There were 3 interview rounds.
General aptitude test and general knowledge questions
Golden rules of accounts are basic principles that guide the accounting process.
Always maintain accurate and up-to-date records
Separate personal and business finances
Follow the principle of double-entry accounting
Ensure consistency in recording transactions
Regularly reconcile accounts with bank statements
Completed courses in customer service, communication skills, and conflict resolution.
Customer service training course at XYZ Institute
Communication skills workshop at ABC Training Center
Conflict resolution seminar at DEF College
posted on 26 May 2022
I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.
posted on 7 May 2021
Listen actively, empathize, apologize, offer a solution, and follow up.
Stay calm and composed
Listen actively and let the customer vent
Empathize with their situation and apologize for the inconvenience
Offer a solution or alternatives to resolve the issue
Follow up with the customer to ensure their satisfaction
posted on 27 Dec 2022
based on 1 interview
Interview experience
based on 24 reviews
Rating in categories
Customer Service Executive
46
salaries
| ₹0 L/yr - ₹0 L/yr |
Branch Manager
35
salaries
| ₹0 L/yr - ₹0 L/yr |
Software Engineer
27
salaries
| ₹0 L/yr - ₹0 L/yr |
Credit Officer
19
salaries
| ₹0 L/yr - ₹0 L/yr |
Assistant Manager
17
salaries
| ₹0 L/yr - ₹0 L/yr |
Manappuram Finance
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