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Muthoot Pappachan Group Customer Service Executive Interview Questions and Answers

Updated 16 May 2024

1 interview found

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Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Apr 2024.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. About your family
  • Q2. Are you interested to work here ?
  • Q3. Do you know about this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't fear in interview

Interview questions from similar companies

Customer Service Executive Interview Questions

HSBC Group user image Sahirthan Chandran

posted on 10 Dec 2024

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Nov 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. What is your weakness
  • Q2. What is your strength
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Explain the last movie you have watched

Interview Preparation Tips

Interview preparation tips for other job seekers - I sent my resume to HR email 3 to 4 times, as per instructed said will get back to you, after that I waited and waited but even after 7-10 days never responded back, so I called them again and again for confirmation but still no proper response nor any proper feedback, I just wanted to ask them, am I eligible or not, still never responded back, this kind of HR is really unprofessional, feel sorry that they are working with one the best organisation and act like highly professional but not at all, don't even know how to talk with people also, I just wanted to try, doesn't matter wither I'll be selected or not, but atleast wanted to try once, I deserve to get atleast one chance for interview appointment.

Customer Service Executive Interview Questions

Aditya Birla Capital user image Digital News & Earning Option

posted on 22 May 2023

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Basic about profile previous experience etc
  • Q2. Basic about introduction last experience
  • Q3. Sales profile products and Marketing in field

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was good well Test me before hire.

I applied via Naukri.com and was interviewed in Nov 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Upgrade yourself guys
And fortune thinking
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Behavioral Round (1 Question)

  • Q1. What describes you best

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be good in English and you should have knowledge for the role you are applying.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jul 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Salary drawn in current organization
  • Q2. Why you want to join American Express?
3

VnA Round (1 Question)

  • Q1. A paragraph was given to me. I was asked to read it for 2 mins and they would remove it from the screen and ask me questions from the paragraph and answers must...read more
4

Technical Round (2 Questions)

  • Q1. Why you want to join Amex? Tell about your hobbies.
  • Q2. When I informed I like cooking and it is my hobby. Interviewer asked, "what can can you cook?"
5

Technical Round (2 Questions)

  • Q1. Would you be comfortable doing night shifts? Who do you live with? What does your father do?
  • Q2. Travel is in boom. Why are you quitting now?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are seeking a role in Customer Service. Your communication skills need to be good. Be confident and explains your previous/current roles with enthusiasm. Agree to their conditions, e.g. nights shifts, Work from office and all. Remember you are asking for a job, be humble and do not put up your demands.

I applied via Company Website and was interviewed in Sep 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Need to speak on any topic, more focus on communication
3

One-on-one Round (1 Question)

  • Q1. Be confident in your conversation, never give fake experiences they do a thorough background check

Interview Preparation Tips

Interview preparation tips for other job seekers - an excellent company can learn a lot. you will learn lot about corp[orate world .
Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Approached by Company and was interviewed in Dec 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (3 Questions)

  • Q1. Introduction and scheduling ops round date
  • Q2. About current role and responsibilities
  • Q3. Any gab in education or company and why
3

Technical Round (1 Question)

  • Q1. Ops ask any thing out of the box ot seems they are asking irrelevent questions but they are the people who can ask any thing weather its out of the box also

Interview Preparation Tips

Interview preparation tips for other job seekers - Amex interviewer really don't have common sense in terms of their module in interview

I applied via Naukri.com and was interviewed in May 2022.

2 Interview Rounds

1

Aptitude Test Round

Behavioural test like 60 questions.

2

Technical Round (2 Questions)

  • Q1. About Trade life cycle
  • Q2. What is Asset Management?

Interview Preparation Tips

Topics to prepare for HSBC Group Customer Service Executive interview:
  • Investment Banking
  • CIBOP
Interview preparation tips for other job seekers - Be prepared on some of basic soft skill questions. Good intro is required to good start for interview. That'll impact on the results also.

Muthoot Pappachan Group Interview FAQs

How many rounds are there in Muthoot Pappachan Group Customer Service Executive interview?
Muthoot Pappachan Group interview process usually has 1 rounds. The most common rounds in the Muthoot Pappachan Group interview process are HR.
How to prepare for Muthoot Pappachan Group Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Muthoot Pappachan Group. The most common topics and skills that interviewers at Muthoot Pappachan Group expect are Customer Handling, Customer Service, Retail Sales, Sales and Business Development.

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Muthoot Pappachan Group Customer Service Executive Salary
based on 46 salaries
₹1 L/yr - ₹3 L/yr
37% less than the average Customer Service Executive Salary in India
View more details

Muthoot Pappachan Group Customer Service Executive Reviews and Ratings

based on 24 reviews

3.5/5

Rating in categories

4.2

Skill development

3.4

Work-Life balance

3.2

Salary & Benefits

4.0

Job Security

3.7

Company culture

3.0

Promotions/Appraisal

3.7

Work Satisfaction

Explore 24 Reviews and Ratings
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