Muthoot Pappachan Group Customer Service Executive Interview Questions and Answers

General aptitude test and general knowledge questions

Q1. Golden rules of accounts
Ans. 
Golden rules of accounts are basic principles that guide the accounting process.
• Always maintain accurate and up-to-date records

• Separate personal and business finances

• Follow the principle of double-entry accounting

• Ensure consistency in recording transactions

• Regularly reconcile accounts with bank statements
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Q2. Self introduction
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Q3. Last working experience
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Q4. My profile details
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Q5. Courses completed apart from our studies
Ans. 
Completed courses in customer service, communication skills, and conflict resolution.
• Customer service training course at XYZ Institute

• Communication skills workshop at ABC Training Center

• Conflict resolution seminar at DEF College
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Q1. Introducing your Self introduction. Tell me about your family. Tell me about your education. Do have experience. Tell me about your experience. Why do want to do this job and why this company. What a...read more
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Q2. This is sales department do you want to work in sales Test:regarding water how to sale water can you explain me. Answer: good morning sir/man my name muttamma i am water sale s person sir this water is ve...read more
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Q3. Why should i select to you only how can i believe on you weather your are doing job continuously or in between you lest whom should i ask.
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Q4. Sir i am sencere girl i have punctuality sincerity once you give chance to me sir then only i can proof.
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Q5. First give opotunity then only i can proof it
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Q6. Other you will lose to sencere employee
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Q7. Ti give opportunity to proof ous self
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Q8. How we work you come to know about once give chanse
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Q9. This much inf for me to answer
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Q10. To get a job Senicerty is very important
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Q11. I finalt introduced this much onlythanks
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Q12. Rsmutt *****.
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Q1. Sale me this pen and you to confidential give ans first you need think about pen feathers and share your thoughts for convenience sale
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Q2. But you need always interview eye contact
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