3 Muthoot Pappachan Group Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Muthoot Pappachan Group Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 16 May 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR

(3 Questions)

Q1. About your family

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Q2. Are you interested to work here ?

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Q3. Do you know about this company

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Interview Preparation Tips

Interview preparation tips for other job seekers - Don't fear in interview

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Mahindra Finance

Anonymous

posted on 23 Jul 2020

I applied via Company Website and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. I am krishna gopal saket service manger mahindra ralas wheels raipur ( mechanical engineer)

Add your answer

Q2. Job experience service brake down accident work

Add your answer

Q3. Will we required job

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear respected sir ,
Kindly I am krishna gopal saket ( machenical engineer) asst.service manger mahindra ralaswheels raipur 3 yaer but I can't reached raipur Coronavirus covid 19 I should angernt job

Thanks you
Krishna gopalsaket( machenical engineer)
Asst.service manger
mahindra ralas wheels
GE road tatibandh raipur ( C.G.)
Phone no. XXXXX77

Customer Service Executive Interview Questions & Answers

HDB Financial Services

Anonymous

posted on 7 Jun 2021

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire

4 Questions

Q1. They asked me tell me about yourself?

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Q2. Why you want to work here?

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Q3. Where do you see after 5 years?

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Q4. What is your strength and weaknesses;

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Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and whenever you are giving an interview before that take all the information related to that company. Make your introduction part good bcz it's your first impression.

Customer Service Executive Interview Questions & Answers

HDB Financial Services

Anonymous

posted on 25 Sep 2021

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Simple questions about shift and previous experience about company and salary

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview in adfc is very simple

Customer Service Executive Interview Questions & Answers

HDB Financial Services

Anonymous

posted on 3 Oct 2021

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. ABOUT YOURSELF

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - JUST RELAX YOU CAN CRACK IT EASILY JUST BE CONFIDENT

Customer Service Executive Interview Questions & Answers

Shriram Finance

Anonymous

posted on 3 Oct 2021

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job for freshers to Build their career

Customer Service Executive Interview Questions & Answers

Shriram Finance

Anonymous

posted on 29 Sep 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

2-4 weeks

Result

Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - Aptitude Test

General aptitude test and general knowledge questions

Round 3 - Behavioral

(5 Questions)

Q1. Golden rules of accounts

Ans.

Golden rules of accounts are basic principles that guide the accounting process.

Always maintain accurate and up-to-date records
Separate personal and business finances
Follow the principle of double-entry accounting
Ensure consistency in recording transactions
Regularly reconcile accounts with bank statements

Answered by AI

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Q2. Self introduction

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Q3. Last working experience

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Q4. My profile details

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Q5. Courses completed apart from our studies

Ans.

Completed courses in customer service, communication skills, and conflict resolution.

Customer service training course at XYZ Institute
Communication skills workshop at ABC Training Center
Conflict resolution seminar at DEF College

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong your communication with your own language with gentle English. Be bold.

Customer Service Executive Interview Questions & Answers

HDB Financial Services

Anonymous

posted on 26 May 2022

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(12 Questions)

Q1. Introducing your Self introduction. Tell me about your family. Tell me about your education. Do have experience. Tell me about your experience. Why do want to do this job and why this company. What a...

Add your answer

Q2. This is sales department do you want to work in sales Test:regarding water how to sale water can you explain me. Answer: good morning sir/man my name muttamma i am water sale s person sir this water is ve...

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Q3. Why should i select to you only how can i believe on you weather your are doing job continuously or in between you lest whom should i ask.

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Q4. Sir i am sencere girl i have punctuality sincerity once you give chance to me sir then only i can proof.

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Q5. First give opotunity then only i can proof it

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Q6. Other you will lose to sencere employee

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Q7. Ti give opportunity to proof ous self

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Q8. How we work you come to know about once give chanse

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Q9. This much inf for me to answer

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Q10. To get a job Senicerty is very important

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Q11. I finalt introduced this much onlythanks

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Q12. Rsmutt *****.

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Interview Preparation Tips

Interview preparation tips for other job seekers - I Advising to ever person Expect one chans to proof there telent we can give atlist one chance

Customer Service Executive Interview Questions & Answers

Bajaj Finance

Anonymous

posted on 7 May 2021

Interview Questionnaire

4 Questions

Q1. Tell me about yourself

Add your answer

Q2. What is your work experience

Add your answer

Q3. How to handle angry and frustrated customer

Ans.

Listen actively, empathize, apologize, offer a solution, and follow up.

Stay calm and composed
Listen actively and let the customer vent
Empathize with their situation and apologize for the inconvenience
Offer a solution or alternatives to resolve the issue
Follow up with the customer to ensure their satisfaction

Answered by AI

Add your answer

Q4. Why should we hire you

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Customer Service Executive Interview Questions & Answers

HDB Financial Services

aman verma

posted on 27 Dec 2022

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Sale me this pen and you to confidential give ans first you need think about pen feathers and share your thoughts for convenience sale

Add your answer

Q2. But you need always interview eye contact

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Interview Preparation Tips

Topics to prepare for HDB Financial Services Customer Service Executive interview:

Sales
Customer Relationship

Interview preparation tips for other job seekers - Smile your face don't get stress after joining 1 month training paid

Muthoot Pappachan Group Interview FAQs

How many rounds are there in Muthoot Pappachan Group Customer Service Executive interview?

Muthoot Pappachan Group interview process usually has 1 rounds. The most common rounds in the Muthoot Pappachan Group interview process are HR.

How to prepare for Muthoot Pappachan Group Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Muthoot Pappachan Group. The most common topics and skills that interviewers at Muthoot Pappachan Group expect are Customer Handling, Customer Service, Retail Sales, Sales and Business Development.

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Muthoot Pappachan Group Interviews By Designations

Interview Questions for Popular Designations

Muthoot Pappachan Group Customer Service Executive Interview Process

based on 1 interview

Interview experience

Excellent

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Muthoot Pappachan Group Customer Service Executive Salary

based on 46 salaries

₹1 L/yr - ₹3 L/yr

36% less than the average Customer Service Executive Salary in India

View more details

Muthoot Pappachan Group Salaries in India

Customer Service Executive 46 salaries	₹0 L/yr - ₹0 L/yr
Branch Manager 35 salaries	₹0 L/yr - ₹0 L/yr
Software Engineer 27 salaries	₹0 L/yr - ₹0 L/yr
Credit Officer 19 salaries	₹0 L/yr - ₹0 L/yr
Assistant Manager 17 salaries	₹0 L/yr - ₹0 L/yr