Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by The Muthoot Group Team. If you also belong to the team, you can get access from here

The Muthoot Group Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

The Muthoot Group Customer Care Executive Interview Questions and Answers

Updated 15 Jan 2025

The Muthoot Group Customer Care Executive Interview Experiences

1 interview found

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Like reasoning, maths, nbfc related questions

Round 2 - One-on-one 

(1 Question)

  • Q1. Computer test like nbfc related
Round 3 - HR 

(1 Question)

  • Q1. Why we choose to you in our company. Etc etc
  • Ans. 

    I am a dedicated and experienced customer care executive with a proven track record of providing exceptional service and resolving customer issues efficiently.

    • I have a strong background in customer service, with X years of experience in handling customer inquiries and complaints.

    • I am skilled in communication and problem-solving, which are essential qualities for a customer care executive.

    • I have received positive feedba...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Too much pressure in this job

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Do you have any experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Ask some questions about job role.

I applied via Other and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What about your experience with previous company
  • Q2. I said very good but salary is not satisfied with work

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

I applied via Recruitment Consulltant and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Interview experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview experience details previous company
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What's your strength

Interview Preparation Tips

Interview preparation tips for other job seekers - About myself and my qualification,family etc
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed before Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself why you left the perivious job
  • Q2. What was your last business in previous company
  • Q3. How will you manage tha customer
  • Ans. 

    I will manage the customer by building strong relationships, understanding their needs, providing excellent service, and following up regularly.

    • Build strong relationships with customers by being attentive and responsive

    • Understand the customer's needs and preferences to offer tailored solutions

    • Provide excellent service by being knowledgeable, helpful, and reliable

    • Follow up regularly to ensure customer satisfaction and a

  • Answered by AI
  • Q4. What are your salary expectations
  • Q5. What quality you have to work in sales

Interview Preparation Tips

Topics to prepare for Bajaj Finserv Sales Executive interview:
  • Financial Accounting
Interview preparation tips for other job seekers - Plz dont panic be confident and answer each and every question after understanding it
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. Communications Exprinses relation
  • Q2. Bacic information
  • Q3. Nothing more question
  • Q4. Nothing more qurstion
  • Q5. Tell me about yourself
  • Q6. Why are you leaving your current job

Interview Preparation Tips

Interview preparation tips for other job seekers - zyda kuch interview nahi pucha gya tha sales ki zyda jankari thi aur market m kafi reletion the us pr selections hua tha
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Ap phle kya kam kr te the
  • Ans. Kya ap ye work kr paoo gye
  • Answered Anonymously
  • Q2. Pressure se ghabraoge to nahin
  • Q3. Ap is kam ko kese kro gye
  • Q4. Ap is company me q aana cha te ho
  • Q5. Phle wali job ap q leave kr rhe ho

Interview Preparation Tips

Interview preparation tips for other job seekers - Ap jitna khul kr bat kr paon utna achcha hai ap ke liye or apne job role ko aache analyse karke Jana jyadatar question aapke kam ko lekar hoga unko yah matter nahin karta ki aap kaun ho aapke kam se aapki pahchan hoti hai .
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Aug 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Brief yourself Why want you join Bajaj
  • Ans. 

    Experienced sales executive with a proven track record in achieving targets and building strong client relationships.

    • I am passionate about sales and have a successful track record in meeting and exceeding targets.

    • I have strong communication and negotiation skills, which are essential for a sales executive role.

    • I am excited about the opportunity to work for Bajaj, a reputable company known for its innovative products an...

  • Answered by AI
  • Q2. What are you knowing about your job role
  • Ans. 

    Sales Executive is responsible for selling products or services to customers, building relationships, and achieving sales targets.

    • Developing and implementing sales strategies to attract new customers

    • Maintaining relationships with existing customers to ensure repeat business

    • Meeting or exceeding sales targets set by the company

    • Providing excellent customer service and resolving any issues or complaints

    • Keeping up to date w...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive mindset and positive effort
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Future and Option trading
Round 3 - One-on-one 

(1 Question)

  • Q1. Derivative trading

The Muthoot Group Interview FAQs

How many rounds are there in The Muthoot Group Customer Care Executive interview?
The Muthoot Group interview process usually has 3 rounds. The most common rounds in the The Muthoot Group interview process are Aptitude Test, One-on-one Round and HR.
How to prepare for The Muthoot Group Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at The Muthoot Group. The most common topics and skills that interviewers at The Muthoot Group expect are Sales, Customer Handling, Calling, Customer Care and Outbound Calling.

Tell us how to improve this page.

The Muthoot Group Customer Care Executive Interview Process

based on 2 interviews

Interview experience

3
  
Average
View more

Interview Questions from Similar Companies

Wells Fargo Interview Questions
3.8
 • 575 Interviews
Citicorp Interview Questions
3.7
 • 573 Interviews
Bajaj Finserv Interview Questions
4.0
 • 532 Interviews
HSBC Group Interview Questions
3.9
 • 487 Interviews
American Express Interview Questions
4.2
 • 365 Interviews
BNY Interview Questions
3.9
 • 347 Interviews
UBS Interview Questions
3.9
 • 338 Interviews
Morgan Stanley Interview Questions
3.6
 • 293 Interviews
View all

Fast track your campus placements

View all
The Muthoot Group Customer Care Executive Salary
based on 118 salaries
₹1.2 L/yr - ₹3.5 L/yr
16% less than the average Customer Care Executive Salary in India
View more details

The Muthoot Group Customer Care Executive Reviews and Ratings

based on 35 reviews

2.9/5

Rating in categories

3.0

Skill development

2.7

Work-life balance

2.9

Salary

2.8

Job security

2.7

Company culture

2.5

Promotions

2.4

Work satisfaction

Explore 35 Reviews and Ratings
Junior Relationship Executive
274 salaries
unlock blur

₹1.1 L/yr - ₹4.8 L/yr

Relationship Executive
262 salaries
unlock blur

₹1.1 L/yr - ₹4 L/yr

Assistant Manager
196 salaries
unlock blur

₹1.4 L/yr - ₹7.5 L/yr

Branch Manager
180 salaries
unlock blur

₹2.5 L/yr - ₹7.4 L/yr

Customer Care Executive
118 salaries
unlock blur

₹1.1 L/yr - ₹3.5 L/yr

Explore more salaries
Compare The Muthoot Group with

Bajaj Finserv

4.0
Compare

Wells Fargo

3.8
Compare

JPMorgan Chase & Co.

3.9
Compare

HSBC Group

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview