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The Muthoot Group Assistant Manager Operations Interview Questions and Answers

Updated 8 Jan 2021

The Muthoot Group Assistant Manager Operations Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. I have asked only one question your office advertisement level please change new idea and more innovative advertisement show it
  • Q2. Customer mind day to day change first our need analysis my product all time use that customer so that level day today improve my product level your opinion

Interview Preparation Tips

Interview preparation tips for other job seekers - First interview that day I feel comfortable so dress to choose comfort dress to mind level to sprit next any question to ask in interview first listen in question slowly mind reverse to answer it avoid the nervous

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Dec 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude test logical reasoning

Round 2 - Group Discussion 

It was related to customer approach

Round 3 - Technical 

(1 Question)

  • Q1. Basic finance question
Round 4 - HR 

(1 Question)

  • Q1. Salary, and reallocate
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction, General questions on process, et all
Round 2 - HR 

(1 Question)

  • Q1. Salary discussion
Round 3 - HR 

(1 Question)

  • Q1. General questions related to ex company
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 7 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Job description
Round 2 - One-on-one 

(1 Question)

  • Q1. Job description
Round 3 - HR 

(1 Question)

  • Q1. Job description,
Round 4 - One-on-one 

(1 Question)

  • Q1. How to customer handle
  • Ans. 

    Handle customers with empathy, patience, and effective communication.

    • Listen actively to understand customer concerns

    • Show empathy and understanding towards customer's situation

    • Communicate clearly and effectively to address customer needs

    • Offer solutions or alternatives to resolve customer issues

    • Follow up to ensure customer satisfaction

  • Answered by AI
Round 5 - HR 

(1 Question)

  • Q1. Job description. Want a salary
Round 6 - One-on-one 

(1 Question)

  • Q1. How to Team handling
Round 7 - HR 

(1 Question)

  • Q1. Salary expectation and date of joining

I applied via Company Website and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Related to doc check
  • Q2. Related to charter party BL

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be technical and have your concepts clear.
Learn Document checking if applying for trade finance operations
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. All basic questions about banking
  • Q2. Tell about charge back life cycle
  • Ans. 

    Chargeback life cycle involves the process of disputing a transaction and the subsequent resolution.

    • Initiation of chargeback by cardholder or issuer

    • Investigation by merchant to gather evidence

    • Submission of evidence to card network

    • Adjudication by card network

    • Resolution and funds reversal

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and attend interview

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is your current profile?
  • Q2. What do you know about this industry?
  • Q3. Do you feel that you can handle this Profile?

Interview Preparation Tips

Interview preparation tips for other job seekers - Whenever you face and interview
Just keep in mind that you're selling your self,
Before you go to an interview,just do some sort of pre-interview home work regarding the industry, Company and profile you're applying for,that will be more helpful while answering questions during interview

Whenever you feel that you gonna select, never forget to talk about Salary's,

Just deal out at point where you find is good amount to work,

Rest you have to sell yourself, just questions yourself what if you were interviewere what you would have look in candidat,

Always ask questions during interview that
What you expect from the candidate you looking for?
Working days of week?
Dailyl timing? Etc
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Capital market related
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What is Reconciliation
  • Ans. 

    Reconciliation is the process of comparing two sets of records to ensure they are in agreement.

    • Reconciliation involves verifying and adjusting financial transactions to ensure accuracy.

    • It is commonly used in accounting to match transactions in bank statements with internal records.

    • Reconciliation helps identify discrepancies and errors that need to be resolved.

    • Examples include reconciling cash receipts with sales record...

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. They almost ask me the same question

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just be clear about the post for which you are applying for, write real data and experience about your previous and current company.

Round: 1st round interview with hiring manager
Experience: They will ask you about your education, Experience, reason for applying for job, knowledge regarding company and work.

Round: Group Discussion
Experience: Normal questions about finance and loans

The Muthoot Group Interview FAQs

How to prepare for The Muthoot Group Assistant Manager Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at The Muthoot Group. The most common topics and skills that interviewers at The Muthoot Group expect are Business Development, Business operations, Cash Management, Customer Relationship and Daily Operations.
What are the top questions asked in The Muthoot Group Assistant Manager Operations interview?

Some of the top questions asked at the The Muthoot Group Assistant Manager Operations interview -

  1. I have asked only one question your office advertisement level please change ne...read more
  2. Customer mind day to day change first our need analysis my product all time use...read more

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The Muthoot Group Assistant Manager Operations Salary
based on 27 salaries
₹1.8 L/yr - ₹3.8 L/yr
58% less than the average Assistant Manager Operations Salary in India
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The Muthoot Group Assistant Manager Operations Reviews and Ratings

based on 11 reviews

2.3/5

Rating in categories

2.1

Skill development

2.0

Work-life balance

3.9

Salary

2.6

Job security

2.6

Company culture

3.1

Promotions

1.9

Work satisfaction

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