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Cognizant
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Cognizant Telecaller Interview Questions and Answers
Cognizant Telecaller Interview Experiences
3 interviews found
Anonymous
I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell Me About Your Self
- Ans. Hi sir/ma'am. Good morning, first of all, thank you for giving me this best opportunity. My name is Sappa Nidish, and I am 23 years old. I am living in Ichapuram . I have 5 members in my family including me. Father, mother, 2 brothers . I completed my Graduation Chatrapati Sahuji Maharaj University At Kanpur Uttarpradesh, and I also completed +2 National Institute Of Open Schooling At Kanpur Uttar Pradesh. Now...
- Q2. Say Some Story Of 1 Minutes
- Ans. Visakhapatnam City in Andhra Pradesh Visakhapatnam is a port city and industrial center in the Indian state of Andhra Pradesh, on the Bay of Bengal. It's known for its many beaches, including Ramakrishna Beach, home to a preserved submarine at the Kursura Submarine Museum. Nearby are the elaborate Kali Temple and the Visakha Museum, an old Dutch bungalow housing local maritime and historical exhibits.
- Q3. Why do you want this job
- Ans. In my career, I am sure of one thing and that is I want to build a decent career in my current domain. My present job has shown me the path to move and attain what has been my long-term career objective. I have acquired necessary skills to some extent as well as have got accustomed to the corporate way of working. It is essential that I establish myself according to the requirements which can help me reach the aim I ha...
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Mar 2022. There were 3 interview rounds.
It's should be clear and informative
No using of unnecessary words
Should not argue but support you point with humble
(4 Questions)
- Q1. What do you expect from this company? Expecting the complete deployment of my skills ..
- Q2. Which is the most precious thing in life ? Situation is the most precious thing . We should not change based on situation but we have to get control over the situation..
- Q3. Do you prefer working independently or team? I prefer team work which allows to do in time
- Q4. What salary do you think you deserve? As iam a fresher iam learning stage so I hope I can get salary based on my skills
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Jul 2023. There were 2 interview rounds.
Good but tough . Time limitation with different genres of mcqs
Communication have to stronger. Crisp to the answer. Short and to the point.
Interview Preparation Tips
What people are saying about Cognizant
Interview questions from similar companies
(2 Questions)
- Q1. Give your introduction
- Q2. Why should i hire you
Interview Preparation Tips
MD MERAJ
Selected
I applied via Company Website and was interviewed in May 2024. There was 1 interview round.
(1 Question)
- Q1. What is telcaller
- Ans.
A telecaller is a person who makes phone calls to potential customers to promote products or services, answer inquiries, and gather information.
Telecallers work in call centers or customer service departments.
They follow scripts provided by their employers to ensure consistency in communication.
Telecallers may also handle customer complaints and provide solutions.
Examples: Telemarketers, customer service representative
I applied via Company Website and was interviewed before Feb 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What is your name, or what is your education?
- Q2. How are gone your last weekend?
Interview Preparation Tips
I applied via Company Website and was interviewed in Jun 2022. There was 1 interview round.
(1 Question)
- Q1. To ask personal details like qualifications,, experience, This field knowledge base questions, etc...
Interview Preparation Tips
- Tele caller
Shivani Pamar
(10 Questions)
- Q1. You are fresher or experience - I have 1year experience as a tele caller from mba Pvt Ltd and e commerce company .
- Q2. You are fresher or experience -I have 1year experience as a tele caller from mba Pvt Ltd and e commerce company.
- Q3. Tell me about your self.- I am Shivani pamar. Basically I am from mainpuri but currently staying in jahangir puri .I did my 10th ,12th from cbse board from dallupura and I did B.A. from IGNOU pgdav coll...
- Q4. How much salary should you want.- 18 k to 20 k because my previous company I take 16 k.
- Q5. How much experience you have . -1 year
- Q6. Tele me about your family.- regarding my family.My father is work in private sector and my mother is a successful house maker. And beside me I have 3 sisters and two brothers.
- Q7. When do you join this job .- today
- Q8. What is your strength.- My strength is ty good communication skill and typing speed.
- Q9. Tele me about your hobby.- My hobby is travelling and listen songs.
- Q10. What is your short term goal.- My short term goal is to get a job
Interview Preparation Tips
Good had tricky questions
(2 Questions)
- Q1. Ur experience on the project
- Ans.
I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.
Handled inbound and outbound calls to potential customers
Provided information about insurance policies and answered customer queries
Met daily targets for number of calls made and policies sold
- Q2. Toughest situation u ever face
- Ans.
The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.
Remaining calm and composed
Active listening to understand the customer's concerns
Empathizing with the customer's frustration
Finding a solution to address the customer's issues
Maintaining professionalism throughout the interaction
Interview Preparation Tips
(4 Questions)
- Q1. What is your family background?
- Q2. What are your salary expectations?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Interview Preparation Tips
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Cognizant Telecaller Interview Process
based on 1 interview
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Cognizant Telecaller Reviews and Ratings
based on 4 reviews
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