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Amazon Telecaller Interview Questions, Process, and Tips
Top Amazon Telecaller Interview Questions and Answers
- Q1. how to convince the customers?
- Q2. Do you know how to use excel
- Q3. Do you know how to use ai
Amazon Telecaller Interview Experiences
14 interviews found
Anonymous
Selected
I applied via LinkedIn and was interviewed in Apr 2024. There were 2 interview rounds.
Two things about your self which are worthy
(4 Questions)
- Q1. Do you know spread sheet
- Ans.
Yes, I am familiar with spreadsheets and have experience using them for data organization and analysis.
I have used Microsoft Excel for creating and managing spreadsheets
I am proficient in functions like VLOOKUP, SUM, and IF statements
I have experience in data entry, sorting, and filtering in spreadsheets
I have created charts and graphs to visualize data in spreadsheets
- Q2. Do you know how to use excel
- Ans.
Yes, I am proficient in using Excel for data entry, analysis, and reporting.
I am skilled in entering and organizing data in Excel spreadsheets.
I can perform basic calculations and create formulas in Excel.
I am able to create charts and graphs to visualize data.
I have experience in using Excel functions like VLOOKUP, SUMIF, and PivotTables.
I can generate reports and analyze data using Excel.
- Q3. Do you know how to use ai
- Ans.
Yes, I have experience using AI in telecalling to improve customer interactions and efficiency.
I have used AI-powered chatbots to handle customer queries and provide instant responses.
I have utilized AI algorithms to analyze customer data and personalize communication strategies.
I have implemented AI tools for predictive dialing to optimize call scheduling and increase productivity.
- Q4. Do you know what turnover we make
Interview Preparation Tips
Skills evaluated in this interview
I appeared for an interview in Feb 2025, where I was asked the following questions.
- Q1. What is your name
- Q2. What is your qualifications
- Ans.
I hold a Bachelor's degree in Business Administration and have completed several courses in communication and customer service.
Bachelor's degree in Business Administration from XYZ University.
Completed a certification in Effective Communication Skills.
Participated in workshops on Customer Relationship Management.
Interned at ABC Company, where I honed my telecalling skills.
I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.
(7 Questions)
- Q1. Online interview
- Q2. Basics introduction
- Q3. General knowledge
- Q4. Freshers ask simple questions
- Q5. Work from home is better for me
- Q6. I have some problems so I didn't come to office I will do in home
- Q7. No more experience
What people are saying about Amazon
Selected
I applied via Job Fair and was interviewed in Mar 2023. There were 8 interview rounds.
(1 Question)
- Q1. Good working at the Amazon
(1 Question)
- Q1. I am the proud to the part of the best company in Amazon
(1 Question)
- Q1. Better work in Amazon prime
(1 Question)
- Q1. Super working at Amazon prime
(1 Question)
- Q1. Naku job arjeunt ga kavali
So happy for the job Amazon
Good parfamens of the Amazon
Interview Preparation Tips
Amazon interview questions for designations
Kavita Patar kavita
I applied via Company Website and was interviewed in Oct 2022. There were 6 interview rounds.
U can call me i give me my job interview tq
(2 Questions)
- Q1. Calling interview with hr
- Q2. Good selery. U have work from home jobs? Full time ?
(1 Question)
- Q1. Calling interview with HR
(1 Question)
- Q1. I do phone interview.
(1 Question)
- Q1. I need good selery good interview for the company tq
Interview Preparation Tips
- Telecalling
(3 Questions)
- Q1. Amazon company services
- Q2. Samsung company se antivirus request
- Q3. Mera request hai ki mujhe mere
Interview Preparation Tips
(2 Questions)
- Q1. How many salery you provide me
- Q2. Why choose this company
(1 Question)
- Q1. How do you attend training.
(1 Question)
- Q1. Previous experience was asked for and evaluated.
(1 Question)
- Q1. How efficient you are in conversating with prospects.
(1 Question)
- Q1. This was asked as technical round.
(1 Question)
- Q1. Checked voice recording and training needs.
(1 Question)
- Q1. How to convince the customers?
- Ans.
To convince customers, understand their needs, build trust, highlight benefits, and provide solutions.
Listen actively to understand their needs and concerns.
Build trust by being honest and transparent.
Highlight the benefits of your product or service.
Provide solutions to their problems.
Use persuasive language and tone.
Follow up with them to ensure satisfaction.
Offer incentives or discounts to seal the deal.
Provide soci...
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
(2 Questions)
- Q1. If others companies more salaries
- Q2. How much salary do you expect from us
Interview Preparation Tips
- Technical Support
I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.
A, b, c and d are four numbers in arithmetic progression. The mean of these four numbers is 20. The common difference between the numbers is 5. Find the product of first and last numbers.
A shopkeeper has two items A & B. A was sold at a profit of 25% and B was sold at a loss of 15%. If the cost price of A is 15% more than that of B, what is the overall profit/ loss % to the shopkeeper?
From a point A on the ground, the angle of elevation of a tower is 45˚. A ship moving at 20 m/sec started moving from point A to point B in 45 seconds. The angle of elevation from point B is 60˚. Find the height of the tower
.
How much time will it take for the amount Rs 450 to yield Rs 81
as interest at the rate 4.5per Annum of simple interest
Two tran 100m and 200m long run at speed 60kmph respectivel direction on track what time to croos
A man inverses 10loss by selling bag at RS 540 find prices should the bag be sold to earn 20 profit
Interview Preparation Tips
Understand job Description
Know your interviewer
Perform A self assessment
Hard skil and saft skill
Ask intelligent questions
Salary Negotiation
I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.
(1 Question)
- Q1. You haveinternet a smart phone and you have a
Interview Preparation Tips
- general
And easy to getin setl your life
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Amazon Interviews By Designations
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Interview Questions for Popular Designations
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Amazon Telecaller Interview Process
based on 29 interviews
3 Interview rounds
- Resume Shortlist Round
- One-on-one Round
- HR Round
Interview Questions from Similar Companies
Fast track your campus placements
Amazon Telecaller Reviews and Ratings
based on 56 reviews
Rating in categories
|
Customer Service Associate
4.2k
salaries
|  ₹0.6 L/yr - ₹6.8 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2 L/yr - ₹6.1 L/yr |
|
Associate
2.9k
salaries
| ₹0.8 L/yr - ₹7 L/yr |
|
Senior Associate
2.5k
salaries
| ₹2 L/yr - ₹10.5 L/yr |
|
Program Manager
2.4k
salaries
| ₹9 L/yr - ₹37 L/yr |
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