Maxicus Costumer Service Interview Questions and Answers

Q1. Tell me about yourself
Ans. Firstly thank you for giving me this opportunity to introduce myself and my name ayan and i live in old delhi and as for as my qualification background consult I have done my schooling from np boys sn sec school and now im doing pursuing graduation as for as my family background consult there are six member in my family including me and my parent thats it.
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Q2. What's your memorable day
Ans. 
My memorable day was when I went on a hiking trip with my friends.
• I went on a hiking trip with my friends

• We explored a beautiful trail in the mountains

• We reached the summit and enjoyed breathtaking views

• We had a picnic and shared laughter and stories

• It was a day filled with adventure and bonding
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Q3. Why we should hire you
Ans. 
I have excellent communication skills, a strong customer service background, and a passion for helping others.
• I have extensive experience in customer support roles, where I have honed my communication skills and ability to handle difficult situations.

• I am empathetic and patient, which allows me to understand and address customer concerns effectively.

• I am a quick learner and adapt easily to new technologies and systems.

• ...read more
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Q4. Why do you join to this organization
Ans. 
I joined this organization because of its strong reputation and commitment to customer satisfaction.
• The organization has a proven track record of providing excellent customer support.

• I was impressed by the positive reviews and feedback from current and former employees.

• The company's mission aligns with my own values and goals.

• I believe in the products and services offered by the organization and want to contribute to t...read more
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Q1. What is your name
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Q2. What experience so you have
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Q1. Self introduction,skills,qualification,personal interview,hr round interview
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Q1. Questions was tell me about yourself? How you is favourite singer? Why do you applied for this job?
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Q1. What skills do you have to improve customer service? What is difference between empathy and sympathy? Why there is gap?
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Q1. What is about your self, skills,qualification,
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Syllabus questions only MCQ type

Q1. What's is diodes
Ans. 
Diodes are electronic components that allow current to flow in one direction only.
• Diodes are used to convert AC to DC in power supplies

• They are also used in signal processing and logic circuits

• Common types include rectifier diodes, zener diodes, and light-emitting diodes (LEDs)
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Q2. What's is the pn junction
Ans. 
A pn junction is a boundary or interface between two types of semiconductor materials, p-type and n-type, creating a diode.
• It is formed by joining a p-type semiconductor (which has an excess of positive charge carriers) with an n-type semiconductor (which has an excess of negative charge carriers).

• The pn junction allows current to flow in one direction only, making it a key component in diodes and transistors.

• When a vo...read more
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Q3. Why to the working of zener diodes
Ans. 
Zener diodes are used to regulate voltage in electronic circuits by maintaining a constant voltage across the diode.
• Zener diodes operate in the reverse-bias mode, allowing current to flow in the reverse direction when the voltage reaches the breakdown voltage.

• They are commonly used in voltage regulator circuits to maintain a stable voltage output.

• Zener diodes have a sharp breakdown voltage, making them useful for prote...read more
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Q1. What is your name
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Q2. Education fo the your
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Q3. Skill releted questions
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कोणत्या सब्जेक्ट विषाई केस आहे त्याच्या निगडित विचार करून बोलावे लागतात आणि माहिती गोळा करुन correct decisions घ्यावा लागेल

Eg of any coustomer taken came is complent so I will first study him / her case and after I will give answer to him / her