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Firstsource Solutions Senior Customer Support Executive Interview Questions and Answers
Updated
17 Jan 2023
Firstsource Solutions Senior Customer Support Executive Interview Experiences
2 interviews found
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected
I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(1 Question)
- Q1. They will ask about yourself and specially they will ask to respond in English and as well as Hindi too. It is domestic as well as international so languages are required.
Add your answer
Round 3 - Aptitude Test
There will be 3 assessments,
1- speaking test
2- typing test
3- MCQ and best or worst ticking.
Round 4 - Operational round
(1 Question)
- Q1. They will ask our introduction, they will ask about previous company or anything like school, college, hobbies etc. Basically they will check the communication. so be energetic and confident while answerin...
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be energetic and be confident in every rounds. There are still more opportunities, don't give up keep trying ur best, thank you.
I applied via Naukri.com and was interviewed before Nov 2021. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR
(1 Question)
- Q1. Self intro and job experience
Add your answer
Round 3 - Assignment
English grammar, reasoning ,typing
Round 4 - HR
(1 Question)
- Q1. Final Hr round/opps round
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - No job security nor job guarantee. Close the process any time and remove all associate from job and make jobless at any point of time.
asked in
Accenture
Q1. Tell me a time when you have delivered exception experience to a ... read more
asked in
ICCS
Q2. Tell me about something customer service. If customer are very an ... read more
asked in
Accenture
Q3. How can you explain something technical to a non tech savy custom ... read more
asked in
Future Consumer
Q5. How difficult situations can be handled in terms of manpower
Senior Customer Support Executive Jobs at Firstsource Solutions
Top trending discussions
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Interview Tips & Stories
2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off!
For context:
I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups.
Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials.
What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies
Senior Customer Support Executive Interview Questions & Answers
iEnergizer
Vineet Verma
posted on 8 Oct 2023
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.
Round 1 - HR
(2 Questions)
- Q1. Tell me about yourself?
- Q2. Reason for leaving previous organisation?
Add your answer
Add your answer
Round 2 - One-on-one
(2 Questions)
- Q1. Why do you want to join iEnergizer?
- Q2. US culture, LGBTQ, Black Lives Matter
Add your answer
Add your answer
Round 3 - Versant Round
(1 Question)
- Q1. There would be 6 parts of the Versant round which would get conducted on the computer, such as, Hear the sentence and speak the same, jumbled sentence, Rephrasing etc.
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident, be careful while speaking, just be real
Senior Customer Support Executive Interview Questions & Answers
IntouchCX
Anonymous
posted on 14 Dec 2023
Interview experience
Poor
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test
Tell me about your self in 30 to 40 words
Round 3 - Typing Test
(3 Questions)
- Q1. They checking the type test how much you in speed in typing
- Q2. They asked several questions do you join this company now immediately, how much salary expected ,
- Q3. They Will see how your communicating with others
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - After completion of 3 months in this company not worth to work in this company and they Will treat you like meachines , for going short breaks and lunch also they Will say no slots
Senior Customer Support Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 16 Sep 2023
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-
I was interviewed in Mar 2023.
Round 1 - One-on-one
(2 Questions)
- Q1. Introduction self
- Q2. And abtbcompany
Add your answer
Add your answer
Round 2 - HR
(2 Questions)
- Q1. About Bangalore
- Q2. Salry expectations
Add your answer
Add your answer
Senior Customer Support Executive Interview Questions & Answers
Concentrix Corporation
sagar malik
posted on 28 Jan 2025
Interview experience
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I was interviewed before Jan 2024.
Round 1 - HR
(2 Questions)
- Q1. Where do you see yourself in next 5 years?
- Q2. Why should we hire you?
Add your answer
Add your answer
Round 2 - Amcat
(2 Questions)
- Q1. Tell us about your hobbies.
- Q2. What is the reason for the gap between your educational background and work experience?
Add your answer
Add your answer
Round 3 - Versantwhat
(2 Questions)
- Q1. What do you understand by customer service?
- Q2. Why do you want to join Concentrix?
Add your answer
Add your answer
Senior Customer Support Executive Interview Questions & Answers
Conneqt Business Solutions
Anonymous
posted on 24 Nov 2023
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I was interviewed before Nov 2022.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment
You need write few sentences on given subject
Round 3 - Behavioral
(1 Question)
- Q1. Previous roll and responsibility
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - One of the best place to work
Senior Customer Support Executive Interview Questions & Answers
IntouchCX
Anonymous
posted on 26 Jun 2024
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Jun 2023. There were 3 interview rounds.
Round 1 - One-on-one
(2 Questions)
- Q1. Can u please introduce yourself?
- Q2. Kindly explain about your previous organisation works?
Add your answer
Add your answer
Round 2 - Assignment
System assignment as per the grammer and typing test.
Round 3 - HR
(2 Questions)
- Q1. Why you left your last job?
- Q2. What is your salary expectation?
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Give proper details and don't stop while talking. Don't give any break while talking and focus on your communication.
Senior Customer Support Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 16 Oct 2024
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Oct 2023. There were 3 interview rounds.
Round 1 - Assignment
SA in english and hindi
Round 2 - Aptitude Test
Versant test repetition of the sentence
Round 3 - One-on-one
(2 Questions)
- Q1. Self introduction
- Q2. About my previous process
Add your answer
Add your answer
Senior Customer Support Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 26 Jun 2024
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Jun 2023. There were 2 interview rounds.
Round 1 - One-on-one
(2 Questions)
- Q1. Tell me about yourself
- Q2. Achievements in your previous role
Add your answer
Add your answer
Round 2 - HR
(2 Questions)
- Q1. Tell me about yourself
- Q2. Technical questions
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good experience
Firstsource Solutions Interview FAQs
How many rounds are there in Firstsource Solutions Senior Customer Support Executive interview?
Firstsource Solutions interview process usually has 4 rounds. The most common rounds in the Firstsource Solutions interview process are Resume Shortlist, HR and Assignment.
How to prepare for Firstsource Solutions Senior Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Firstsource Solutions. The most common topics and skills that interviewers at Firstsource Solutions expect are International Voice Process, Customer Service, International BPO, Non Voice Process and US Process.
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Firstsource Solutions Senior Customer Support Executive Interview Process
based on 1 interview
Interview experience
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Firstsource Solutions Senior Customer Support Executive
Salary
based on 37 salaries
₹1.5
L/yr - ₹4.2
L/yr
25%
less
than the average Senior Customer Support Executive Salary in India
View more details
Firstsource Solutions Senior Customer Support Executive Reviews and Ratings
based on 13 reviews
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