10+ Teleperformance Senior Customer Support Executive Interview Questions & Answers | Complete Prep Guide 2025

Teleperformance Senior Customer Support Executive Interview Experiences

5 interviews found

Senior Customer Support Executive Interview Questions & Answers

Anonymous

posted on 16 Sep 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

I was interviewed in Mar 2023.

Round 1 - One-on-one

(2 Questions)

Q1. Introduction self

Add your answer

Q2. And abtbcompany

Add your answer

Round 2 - HR

(2 Questions)

Q1. About Bangalore

Add your answer

Q2. Salry expectations

Add your answer

Senior Customer Support Executive Interview Questions & Answers

Anonymous

posted on 16 Oct 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - Assignment

SA in english and hindi

Round 2 - Aptitude Test

Versant test repetition of the sentence

Round 3 - One-on-one

(2 Questions)

Q1. Self introduction

Add your answer

Q2. About my previous process

Add your answer

Senior Customer Support Executive Interview Questions & Answers

Ramandeep Singh

posted on 4 May 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - One-on-one

(1 Question)

Q1. Normal Intro And Then They Will Check How Much Knowledge You Have About The Process They Were Hiring For?

Add your answer

Round 2 - HR

(1 Question)

Q1. If You're Experienced Then They Will Check Your Knowledge About Previous Companies Your Role And Responsibilities

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First Improve Your Communication Skills And Your Knowledge About Any Process For Banking, Insurance, Travelling And If You Have Knowledge About GDS Sabre, Amedus & Chat Process Need Good Typing Speed Also.

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Senior Customer Support Executive Interview Questions & Answers

Anonymous

posted on 19 Aug 2022

I applied via Walk-in and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

First round was in Amcat webapp for Voice, accent and typing test. Don't have to worry it's be in a quite place and it's pretty easy test.

Round 3 - One-on-one

(4 Questions)

Q1. OPs round , where OPs ask questions regarding your future career , why you want to join us, after 5 years like questions?

Ans. Just answer them it's a booming industry, I got the skill's and I think I'am suitable for this role, and I see myself been a senior or team leader in the company in further 5 years helping my colleagues and new joiner's.

Answered Anonymously

Add your answer

Q2. Why do you want to join us?

Add your answer

Q3. Where do you see yourself in 5 years?

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Q4. What are your skills?

Add your answer

Round 4 - HR

(4 Questions)

Q1. This can happen in first round too combined, in this your spoken english can be checked or directly salary discussion because speaking test is already done on amcat. If you are fresher say, as per company ...

Add your answer

Q2. Tell me about yourself.

Add your answer

Q3. Speak on a topic for 5 minutes.

Ans.

The importance of effective communication in customer support

Effective communication builds trust with customers
Active listening is key to understanding customer needs
Clear and concise language helps avoid misunderstandings
Empathy and patience are crucial in resolving customer issues
Feedback from customers can help improve communication strategies

Answered by AI

Add your answer

Q4. What is your expected salary ?

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Senior Customer Support Executive Interview Questions & Answers

Anonymous

posted on 24 Apr 2021

Interview Questionnaire

3 Questions

Q1. Tele About somethings

Add your answer

Q2. I have explained about my self

Add your answer

Q3. My previous Experience

Add your answer

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 16 Mar 2018

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire

3 Questions

Q1. VERSANT TEST(English language and voice test)

Add your answer

Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard

Add your answer

Q3. Salary discussion

Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Customer Service Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 28 Jun 2021

I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. About yourself?

View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - So, this is specially for the freshers, who prepares for an interview, however its not much needed to prepare. You just have to keep 5 points in your mind, whenever you are appearing for an interview.
1. Always be presentable and appear in formals for the interviews. As how pleasing and well-dressed you are also matters in a cooperative world.
2. Be confident while interrogation and give your answers confidently. It doesn't matters if you are wrong, but be confident and always keep an positive eye contact with the interviewer while answering.
3. Always try to understand the questions first and then answer smartly. Try to find out the intentions of the interviewer that what answers they're expecting or what could be the reason behind that question.
4. Always keep a smile on your face whenever you're going for the interviews. It'll feel you and the person as well with lots of positivity.
5. Last but not the least, whenever the question about yourself or about your intro is asked, you need to speak out about your own, don't include anything about your family or anything other, until and unless asked. In about yourself, you can include, your strengths, hobbies, academic qualifications, any certifications or whatever you want to share. Never get too personal or speak about the personal things, it shows your weaknesses and that you don't have to reveal.

Just follow these tips, if you find it useful and as an HR advising it thoroughly works and you'll crack the interview easily with an excellent impression over the interviewers.

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. What's your salary expectations

Add your answer

Q2. What's your strength and weakness

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Customer Service Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 12 Mar 2021

I applied via Walk-in and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell me about, salary expietion, city introduction, custom service importance, vodafone basic details

Add your answer

Q2. Basic computer knowledge

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident levels very important

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 13 Feb 2021

I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Short introduction

Add your answer

Q2. What do you mean by customer service

Ans.

Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

Customer service involves addressing customer queries and concerns
It includes providing product information and resolving complaints
Good customer service can lead to customer loyalty and positive word-of-mouth
Examples include answering phone calls, responding to emails, and providing live chat support

Answered by AI

Add your answer

Q3. Scenario based questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not hesitate, be confident

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Senior Customer Support Executive interview?

Teleperformance interview process usually has 3 rounds. The most common rounds in the Teleperformance interview process are One-on-one Round, HR and Resume Shortlist.

How to prepare for Teleperformance Senior Customer Support Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Communication Skills, international bpo, customer support, Customer Service and voice process.

What are the top questions asked in Teleperformance Senior Customer Support Executive interview?

Some of the top questions asked at the Teleperformance Senior Customer Support Executive interview -

Speak on a topic for 5 minut...read more
This can happen in first round too combined, in this your spoken english can be...read more
Normal Intro And Then They Will Check How Much Knowledge You Have About The Pro...read more

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Teleperformance Senior Customer Support Executive Interview Process

based on 4 interviews

Interview experience

4.3

Good

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Teleperformance Senior Customer Support Executive Salary

based on 348 salaries

₹1.1 L/yr - ₹5.4 L/yr

9% less than the average Senior Customer Support Executive Salary in India

View more details

Senior Customer Support Executive Jobs at Teleperformance

Senior Customer Support Executive

Mumbai,

Mumbai Suburban

0-2 Yrs

₹ 1-2.5 LPA

Senior Customer Support Executive

Mumbai,

Mumbai Suburban

0-1 Yrs

₹ 1-2.25 LPA

Senior Customer Support Executive

Bangalore / Bengaluru

2-7 Yrs

₹ 1-4 LPA

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