Teleperformance Senior Customer Support Executive Interview Questions and Answers

Q1. Introduction self
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Q2. And abtbcompany
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Q1. About Bangalore
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Q2. Salry expectations
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SA in english and hindi

Versant test repetition of the sentence

Q1. Self introduction
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Q2. About my previous process
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Q1. Normal Intro And Then They Will Check How Much Knowledge You Have About The Process They Were Hiring For?
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Q1. If You're Experienced Then They Will Check Your Knowledge About Previous Companies Your Role And Responsibilities
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First round was in Amcat webapp for Voice, accent and typing test. Don't have to worry it's be in a quite place and it's pretty easy test.

Q1. OPs round , where OPs ask questions regarding your future career , why you want to join us, after 5 years like questions?
Ans. Just answer them it's a booming industry, I got the skill's and I think I'am suitable for this role, and I see myself been a senior or team leader in the company in further 5 years helping my colleagues and new joiner's.
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Q2. Why do you want to join us?
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Q3. Where do you see yourself in 5 years?
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Q4. What are your skills?
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Q1. This can happen in first round too combined, in this your spoken english can be checked or directly salary discussion because speaking test is already done on amcat. If you are fresher say, as per company ...read more
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Q2. Tell me about yourself.
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Q3. Speak on a topic for 5 minutes.
Ans. 
The importance of effective communication in customer support
• Effective communication builds trust with customers

• Active listening is key to understanding customer needs

• Clear and concise language helps avoid misunderstandings

• Empathy and patience are crucial in resolving customer issues

• Feedback from customers can help improve communication strategies
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Q4. What is your expected salary ?
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