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Teleperformance Senior Customer Support Executive Interview Questions and Answers
Teleperformance Senior Customer Support Executive Interview Experiences
5 interviews found
I was interviewed in Mar 2023.
(2 Questions)
- Q1. Introduction self
- Q2. And abtbcompany
(2 Questions)
- Q1. About Bangalore
- Q2. Salry expectations
Selected
I applied via Recruitment Consulltant and was interviewed before Oct 2023. There were 3 interview rounds.
SA in english and hindi
Versant test repetition of the sentence
(2 Questions)
- Q1. Self introduction
- Q2. About my previous process
Senior Customer Support Executive Interview Questions & Answers
Ramandeep Singh
posted on 4 May 2024
Selected
I applied via Recruitment Consulltant and was interviewed before May 2023. There were 2 interview rounds.
(1 Question)
- Q1. Normal Intro And Then They Will Check How Much Knowledge You Have About The Process They Were Hiring For?
(1 Question)
- Q1. If You're Experienced Then They Will Check Your Knowledge About Previous Companies Your Role And Responsibilities
Interview Preparation Tips
What people are saying about Teleperformance
I applied via Walk-in and was interviewed before Aug 2021. There were 4 interview rounds.
First round was in Amcat webapp for Voice, accent and typing test. Don't have to worry it's be in a quite place and it's pretty easy test.
(4 Questions)
- Q1. OPs round , where OPs ask questions regarding your future career , why you want to join us, after 5 years like questions?
- Ans. Just answer them it's a booming industry, I got the skill's and I think I'am suitable for this role, and I see myself been a senior or team leader in the company in further 5 years helping my colleagues and new joiner's.
- Q2. Why do you want to join us?
- Q3. Where do you see yourself in 5 years?
- Q4. What are your skills?
(4 Questions)
- Q1. This can happen in first round too combined, in this your spoken english can be checked or directly salary discussion because speaking test is already done on amcat. If you are fresher say, as per company ...
- Q2. Tell me about yourself.
- Q3. Speak on a topic for 5 minutes.
- Ans.
The importance of effective communication in customer support
Effective communication builds trust with customers
Active listening is key to understanding customer needs
Clear and concise language helps avoid misunderstandings
Empathy and patience are crucial in resolving customer issues
Feedback from customers can help improve communication strategies
- Q4. What is your expected salary ?
Teleperformance interview questions for designations
Interview Questionnaire
3 Questions
- Q1. Tele About somethings
- Q2. I have explained about my self
- Q3. My previous Experience
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.
Interview Questionnaire
3 Questions
- Q1. VERSANT TEST(English language and voice test)
- Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
- Q3. Salary discussion
Interview Preparation Tips
Experience: Just asks to speak about our selves to test our English language skills
Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements
General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week
Customer Service Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 3 Oct 2018
I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. PI and Work Experience.
Interview Preparation Tips
Experience: Previous Work experience.
Round: Operations
Experience: Was asked to talk with operations manager.
General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week
Customer Care Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 23 Aug 2017
I was interviewed in Jul 2017.
Interview Questionnaire
1 Question
- Q1. Tell me something about your self
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
I have 5 years of experience in customer care roles
I am skilled in resolving customer issues and providing exceptional service
I am empathetic and dedicated to helping customers with their needs
Interview Preparation Tips
Experience: Introducing my self with family and qualification details
Skills: Communication
College Name: sheshadripuram first grade college
Customer Care Executive Interview Questions & Answers
Concentrix Corporation
Aritro Mukherji
posted on 24 Sep 2017
I was interviewed before Sep 2016.
Interview Questionnaire
2 Questions
- Q1. Are you fine to work in rotational shifts
- Ans.
Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.
I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.
I am willing to adapt my schedule to meet the needs of the company and customers.
I have previous experience working in rotational shifts and have successfully managed my time and workload in
- Q2. Are you fine with split offs
- Ans.
Yes, I am fine with split offs.
I am comfortable with handling multiple tasks at once.
I can prioritize and manage my time effectively.
I am adaptable and can quickly switch between tasks.
I have experience working in a fast-paced environment with split offs.
I am willing to learn and improve my skills to handle split offs better.
Customer Support Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 19 Mar 2018
Interview Questionnaire
1 Question
- Q1. Why Minacs ? Salary Expectation ?
- Ans.
Minacs offers a supportive work environment with opportunities for growth and development.
Minacs has a reputation for providing excellent customer support services
The company values employee satisfaction and offers training programs for career advancement
I believe Minacs aligns with my career goals and values
Interview Preparation Tips
Experience: Aptitude, Reasoning, Navigation Skill test
Teleperformance Interview FAQs
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Teleperformance Senior Customer Support Executive Interview Process
based on 4 interviews
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Teleperformance Senior Customer Support Executive Reviews and Ratings
based on 68 reviews
Rating in categories
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Customer Care Executive
6.4k
salaries
|  ₹0 L/yr - ₹0 L/yr |
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Customer Service Executive
6.2k
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| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
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Team Lead
3.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹0 L/yr - ₹0 L/yr |
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