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Engaged Employer

Teleperformance

Compare

3.9

based on 29.8k Reviews

Video summary

386 Teleperformance Jobs

Senior Customer Support Executive

Teleperformance (TP)

3.9

based on 29.8k Reviews

0-2 years

₹ 1 - 2.5L/yr

Mumbai, Mumbai Suburban

10 vacancies

Senior Customer Support Executive

Teleperformance

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Voice Overs Customer Support Voice Process International BPO International Voice Process

+ 6 more

Job Description

Job Opening: Senior Customer Service Voice Profile

We are hiring for chat Profile for a IT based client.

Job Details:-

Location: Malad,Mumbai

Shifts: 24/7 rotational shifts (candidates must be open to all shifts)

Work Schedule: 5 days working with 2 rotational weekly offs

Salary: Up to ₹25,000 per month

Transportation: One-way home pick-up or drop (depending on shift timings)

Eligibility:-

Minimum qualification: HSC with 6 months of experience in customer service.

-Excellent communication and problem-solving skills are mandatory.

-Must be available for immediate joining.

What We Offer:-

-Competitive salary

-Opportunities for career growth

-Dynamic work environment

If you have a passion for customer service and are ready to be part of an exciting team, apply now! Send your resumes on WhatsApp 7977019954

Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Senior Customer Support Executive roles with real interview advice

Top Teleperformance Senior Customer Support Executive Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)

asked in Customer Service Associate interview

View answers (39)

Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction

asked in Customer Care Executive interview

View answers (33)

Q3. Q.9 what do you know about BPO or teleperformance?

asked in Customer Service Executive interview

View answers (20)

View all 537 questions

What people at Teleperformance are saying

3.3

Rating based on 68 Senior Customer Support Executive reviews

Anonymous · Customer Success, Service & Operations in Gurgaon / Gurugram

Likes

Some people you meet their, may become part of your life, nothing is likable for for the process management.

Dislikes

Terrible Management No transperency between agents and managers Management are full of liers Policies changes as per manager's/management's convience Even someone can get out of POSH or by threating any other employee.

Salary - Poor

+5 more

Read 68 Senior Customer Support Executive reviews

Senior Customer Support Executive salary at Teleperformance

reported by 347 employees

₹1.1 L/yr - ₹5.2 L/yr

10% less than the average Senior Customer Support Executive Salary in India

View more details

What Teleperformance employees are saying about work life

based on 29.8k employees

52%

38%

58%

81%

Flexible timing

Rotational Shift

No travel

Day Shift

View more insights

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