International Chat Support @Mohali_WorkFromOffice

For Interview Contact: HR Manisha-7384734652

JOB DESCRIPTION:

Roles and Responsibilities

• Provide exceptional customer service through email support to international clients.
• Handle customer inquiries, resolve issues, and provide solutions via email.
• Maintain accurate records of all interactions with customers using CRM software.
• Collaborate with team members to achieve process goals and objectives.
• Ensure timely resolution of customer complaints and feedback.
  

Desired Candidate Profile

• 0-2 years of experience in a non-voice process or similar role.
• Excellent communication skills in English (spoken & written).
• Strong grammar knowledge and typing speed (minimum 30 wpm).
• Undergraduate/Graduate
• Fresher's/Experienced
• NO PERSUING CANDIDATES WILL BE ENTERTAINED
• Immediate Joiner

Job Details

• 5.5 days working
• Shift- 9 hours (Including 1 Hour break)
• Rotational Shifts/ Week-off
• Salary -30,000 CTC/ In-Hand 23,000
• Location- Mohali (WFO)

Benefits & Perks

• PF
• Gratuity
• Health Insurance
• One Way Cab service for Female employees