Teleperformance Senior Customer Support Executive Reviews
based on 65 reviews
Updated 14 Jan, 2025
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.2
Work-Life balance
2.9
Company culture
2.9
Skill development
2.8
Work Satisfaction
2.8
Job Security
2.8
Salary & Benefits
2.6
Promotions/Appraisal
Teleperformance is rated
3.3 out of 5 stars on
AmbitionBox, based on 65 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.3 out of 5 stars on
AmbitionBox, based on 65 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Teleperformance Senior Customer Support Executive Reviews
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65 reviews found
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Popular
Senior Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 16 Jul 2024
Likes
Some people you meet their, may become part of your life, nothing is likable for for the process management.
Dislikes
Terrible Management
No transperency between agents and managers
Management are full of liers
Policies changes as per manager's/management's convience
Even someone can get out of POSH or by threating any other employee.
Senior Customer Support Executive in
Bangalore / Bengaluru (working remotely)
Full Time
·
CSR & Sustainability Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 07 Dec 2024
Likes
WFH
Dislikes
No support from TL and Am
Senior Customer Support Executive in
Mumbai
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Sep 2024
Likes
Nothing
Dislikes
They try to cut down all the salary in possible ways like for incentives ztp and everything cafeteria is worst
Senior Customer Support Executive in
Ambattur
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 26 Jun 2024
Likes
Nothing.
Dislikes
Fully politics and no increments
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jan 2024
Likes
Teleperformance is a good company to work for with good culture and great working environment.
Dislikes
till now nothing to be disliked as i am enjoying working here.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Mumbai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Jul 2023
Likes
Starting salary is amazing depend's on which process you get into, great incentive plans, growth (anyone can be Quality, Team Leader, WFM after having some experience). Sometimes there used to be work load, but overall experience was awesome, very good company.
Dislikes
Work pressure is sometimes to high, job security is very low in some process, cab facility is late sometimes.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
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Teleperformance.
Senior Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 14 May 2023
Likes
Yes. okay okay company
Dislikes
Management is not good of the company. they should pay more for night shift and for 9 hours of shift.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 May 2023
Likes
Nothing Nothing nothing nothing nothing nothing
Dislikes
nothing nothing nothing nothing nothing nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Apr 2023
Likes
Good
Dislikes
Not too bad somehow it's ggood
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Executive in
Mohali
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 30 Nov 2023
Likes
Working environment
Dislikes
Their floor politics
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Chennai
Full Time
·
IT Consulting Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 24 Sep 2022
Likes
Working environment was good.
Dislikes
Night shift allowance are not provided.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Executive in
Chennai
Full Time
·
Anti Money Laundering Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 May 2022
Likes
Nice place to work
Dislikes
Career growth, To learn and work to good places
Work Details
Super
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Process daily updates
Senior Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
HR Business Advisory Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Mar 2023
Likes
Carrier opportunity is easy to take
Dislikes
This company basically hiring for their own members and family friends..
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 09 Nov 2024
Likes
Work from home
Dislikes
Recently worst behaviour from company about salary.4 years worked till get 14k /month
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive (working remotely)
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Oct 2024
Likes
Hmm need to think
Dislikes
Everything
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
WFH
Full Time
·
Merchandising & Planning Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 12 Apr 2024
Likes
Team support and management is great.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Executive in
Mohali
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 25 Aug 2022
Likes
Salary on time
Dislikes
Heavy work pressure
Senior Customer Support Executive in
Chennai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 05 Jan 2021
Likes
Nice place to work and work environment is beautiful management very supportive to their teammates and policies are not bad
Dislikes
Dislike security are checking our bags are normal but here securties without our permission they are searching with their hands some of the employees dont like that
Work Details
Good I learned lot of things about work and personal activities
People also ask about Teleperformance's Senior Customer Support Executives
Is Teleperformance a good place to work for Senior Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 65 employee reviews, it's clear that most senior customer support executives have an average experience working at Teleperformance. Work-Life balance holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about work-life balance and career growth on AmbitionBox.
Does Teleperformance pay their Senior Customer Support Executives well?
According to AmbitionBox reviews, Teleperformance senior customer support executives rate their salary and benefits at 2.8 out of 5, based on 65 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance's senior customer support executives salaries here and to read reviews specifically about salary and benefits at Teleperformance for senior customer support executives, click here.
How is the work culture at Teleperformance for Senior Customer Support Executives?
Work culture at Teleperformance for senior customer support executives is rated 2.9 out of 5 by 65 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Teleperformance for senior customer support executives, click here.
How is the job security at Teleperformance for Senior Customer Support Executives?
Based on 65 reviews on AmbitionBox, Teleperformance's senior customer support executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for senior customer support executives, click here.
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