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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Senior Customer Support Executive Reviews by Locations
Teleperformance Mumbai Reviews by Designations
- Teleperformance Customer Service Executive Mumbai Reviews
- Teleperformance Customer Service Associate Mumbai Reviews
- Teleperformance Senior Customer Service Executive Mumbai Reviews
- Teleperformance Team Lead Mumbai Reviews
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Teleperformance Senior Customer Support Executive
Salaries in Mumbai
based on 37 salaries
₹1.8
L/yr - ₹4.2
L/yr
6%
less
than the average Senior Customer Support Executive Salary in India
View more details
Retirement benefits
1 total
response
Office cab/shuttle
1 total
response
Mental health wellbeing
1 total
response
Stock options
1 total
response
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