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Filter reviews by Teleperformance Senior Customer Support Executive Reviews
Overall Rating
based on 68
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
45% employees reported
Flexible timing
57% employees reported
No travel
73% employees reported
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Gender based rating
Rated by Women
20 reviews
Rated by Men
46 reviews
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Senior Customer Support Executive Jobs at Teleperformance
People also ask about Teleperformance's Senior Customer Support Executives
Is Teleperformance a good place to work for Senior Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 68 employee reviews, it's clear that most senior customer support executives have an average experience working at Teleperformance.
Work-life balance holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.4.
Does Teleperformance pay their Senior Customer Support Executives well?
According to AmbitionBox reviews, Teleperformance senior customer support executives rate their salary and benefits at 2.7 out of 5, based on 68 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance's senior customer support executives salaries
here
and to read reviews specifically about salary and benefits at Teleperformance for senior customer support executives,
click here
.
How is the work culture at Teleperformance for Senior Customer Support Executives?
Work culture at Teleperformance for senior customer support executives is rated 3.0 out of 5 by 68 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Teleperformance for Senior Customer Support Executives?
Based on 68 reviews on AmbitionBox, Teleperformance's senior customer support executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for senior customer support executives,
click here
.
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Teleperformance Senior Customer Support Executive
Salary
based on 347 salaries
₹1.1
L/yr - ₹5.2
L/yr
10%
less
than the average Senior Customer Support Executive Salary in India
View more details
Office cab/shuttle
4 total
responses
Retirement benefits
1 total
response
Mental health wellbeing
1 total
response
Stock options
1 total
response
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