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IntouchCX Senior Customer Support Executive Interview Questions and Answers

Updated 26 Jun 2024

2 interviews found

Sort by: Popular
Interview experience
2
 Poor
Difficulty level
 Hard
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jun 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Tell me about your self in 30 to 40 words

3

Typing Test Round (3 Questions)

  • Q1. They checking the type test how much you in speed in typing
  • Q2. They asked several questions do you join this company now immediately, how much salary expected ,
  • Q3. They Will see how your communicating with others

Interview Preparation Tips

Interview preparation tips for other job seekers - After completion of 3 months in this company not worth to work in this company and they Will treat you like meachines , for going short breaks and lunch also they Will say no slots
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Jun 2023.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Can u please introduce yourself?
  • Q2. Kindly explain about your previous organisation works?
2

Assignment Round

System assignment as per the grammer and typing test.

3

HR Round (2 Questions)

  • Q1. Why you left your last job?
  • Q2. What is your salary expectation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Give proper details and don't stop while talking. Don't give any break while talking and focus on your communication.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I was interviewed in Mar 2023.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduction self
  • Q2. And abtbcompany
2

HR Round (2 Questions)

  • Q1. About Bangalore
  • Q2. Salry expectations
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Aug 2024.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction and all
  • Q2. Previous work experience
2

Aptitude Test Round

Typing test and listening test

3

Technical Round (2 Questions)

  • Q1. Ms Excel shortcut keys
  • Q2. Other troubleshooting questions
4

One-on-one Round (2 Questions)

  • Q1. Manager round will ask about your strengths and weakness
  • Q2. Why do you want to join and all

Interview Preparation Tips

Interview preparation tips for other job seekers - I advise to employer that if you think that if a candidate is not suitable or not qualified for the role then why you were being sticked to that lengthy interview process. I had given 4 5 rounds after managing for laptop by going 150 kms and in the manager round they asked to work as a different role in which I didn't have any experience so they had rejected me. Poor process of interview
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Job Fair and was interviewed in Nov 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Can you introduce yourself?
  • Q2. What was experience details
2

Operational round Round (1 Question)

  • Q1. Asking details in bpo

Interview Preparation Tips

Topics to prepare for Bill Gosling Outsourcing India Customer Care Executive interview:
  • Bpo Operations
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Company Website and was interviewed in Aug 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Typing test and listening
  • Q2. Conversation and HR friendly nature

Interview Preparation Tips

Interview preparation tips for other job seekers - Foundever
I was really impressed with the level of service I received!
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Mar 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about Your self
  • Q2. Pronounciation check
2

Technical Round (2 Questions)

  • Q1. Sell this pen or any product
  • Q2. Why should hire you . Why you want join this bpo
3

Behavioral Round (2 Questions)

  • Q1. Tell me about Your self
  • Q2. Hobbies . Strength and Weakness . What is bpo. Company work? Why should hire you Sell this bottle

Interview Preparation Tips

Interview preparation tips for other job seekers - Its very Normal Interview
First hr round hr ask to you basic question like tell me about Your self and they give you one paper and bolenge ki read all this word they check you Pronounciation and they select you for the next round all round is easy for all man or female.
Thank you
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. Normal introduction
  • Q2. Career Objectives and experience
  • Q3. Qualifications and problem solving
  • Q4. Manager round and skill questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very professional and confident for the interview
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Sep 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Why you are looking for a new job now?
  • Q2. Why you become interested in our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool job, nice people, and really cool interview
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in May 2024.

3 Interview Rounds

1

Aptitude Test Round

5 stages of English proficiency test and Typing test

2

Assignment Round

Typing test taken and assignment

3

HR Round (2 Questions)

  • Q1. Basic Questions related to YOUR CV
  • Q2. Past Experience

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Senior Customer Support Executive interview?
IntouchCX interview process usually has 3 rounds. The most common rounds in the IntouchCX interview process are Resume Shortlist, Aptitude Test and Typing Test.
What are the top questions asked in IntouchCX Senior Customer Support Executive interview?

Some of the top questions asked at the IntouchCX Senior Customer Support Executive interview -

  1. They checking the type test how much you in speed in typ...read more
  2. They Will see how your communicating with oth...read more

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IntouchCX Senior Customer Support Executive Salary
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₹2.8 L/yr - ₹5 L/yr
9% more than the average Senior Customer Support Executive Salary in India
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IntouchCX Senior Customer Support Executive Reviews and Ratings

based on 6 reviews

3.2/5

Rating in categories

2.1

Skill development

2.3

Work-Life balance

2.5

Salary & Benefits

2.2

Job Security

2.5

Company culture

2.3

Promotions/Appraisal

2.3

Work Satisfaction

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