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Conneqt Business Solutions Senior Customer Support Executive Interview Questions and Answers

Updated 24 Nov 2023

Conneqt Business Solutions Senior Customer Support Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Nov 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

You need write few sentences on given subject

Round 3 - Behavioral 

(1 Question)

  • Q1. Previous roll and responsibility

Interview Preparation Tips

Interview preparation tips for other job seekers - One of the best place to work

I applied via Naukri.com and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Chat experience, how you handle the customers, quality metrics

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to work

Senior Customer Support Executive Interview Questions Asked at Other Companies

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Q2. Tell me about something customer service. If customer are very an ... read more
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Q3. How can you explain something technical to a non tech savy custom ... read more
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Q4. How to handle difficult customer and scenario?
Q5. How difficult situations can be handled in terms of manpower

Interview questions from similar companies

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Online test.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give Interview in First source

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Introduction
  • Q2. Product knowledge
  • Q3. How to achieve goal
  • Q4. How to survive
  • Ans. 

    Survival requires adaptability, resilience, and resourcefulness.

    • Stay calm and focused

    • Assess the situation and prioritize needs

    • Be flexible and willing to adjust plans

    • Stay positive and maintain hope

    • Utilize available resources and seek help when needed

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. There are lot of questions were asked and its depends on profile and your experience on the basis of experience questions were asked .

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focusing on things work on communication and written skills .

I applied via Naukri.com and was interviewed in Jul 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Women empowerment, meaning of BPO, meaning of customer care, how to handle a rude customer, covid 19 etc, self introduction, 45 min test and a client interview. In total there were 3 rounds
  • Ans. 

    The interview for Customer Care Executive included questions on women empowerment, BPO, customer care, handling rude customers, COVID-19, self-introduction, a 45-minute test, and a client interview.

    • Women empowerment: Discuss the importance of empowering women in the workplace and society.

    • BPO: Explain the concept of Business Process Outsourcing and its role in customer service.

    • Customer care: Highlight the significance o...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - always predict and be well prepared in advance as they can ask anything ...whatever you say just be confident.😊

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self
  • Ans. Name, location, education and work experience
  • Answered by Shivraj Singh

Interview Preparation Tips

Interview preparation tips for other job seekers - You should confidence and stey motivated

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Previous job description (if you have work experience)
  • Q2. About yourself (if you are a fresher)
  • Q3. Expected salary
  • Q4. Comfortable in working with rotational shifts? (If any)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Don't be nervous
Don't be confused
Be open with your views

Interview Questionnaire 

2 Questions

  • Q1. Sale something
  • Q2. Will you be able to besr pressure and complete Target late seating id there

Interview Questionnaire 

1 Question

  • Q1. Self introduction, Why do you want to join this company, Salary expectations, Qualifications, Flexibility about changing shifts, etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Some common questions and answers (can be obtained through internet access)

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions Senior Customer Support Executive interview?
Conneqt Business Solutions interview process usually has 3 rounds. The most common rounds in the Conneqt Business Solutions interview process are Resume Shortlist, Assignment and Behavioral.

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Conneqt Business Solutions Senior Customer Support Executive Interview Process

based on 2 interviews

Interview experience

3
  
Average
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Conneqt Business Solutions Senior Customer Support Executive Salary
based on 58 salaries
₹1.5 L/yr - ₹3.9 L/yr
28% less than the average Senior Customer Support Executive Salary in India
View more details

Conneqt Business Solutions Senior Customer Support Executive Reviews and Ratings

based on 22 reviews

3.0/5

Rating in categories

2.6

Skill development

2.9

Work-life balance

2.6

Salary

2.9

Job security

2.5

Company culture

2.4

Promotions

2.6

Work satisfaction

Explore 22 Reviews and Ratings
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