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iEnergizer Customer Support Associate Interview Questions, Process, and Tips
Updated
12 Jul 2024
Top iEnergizer Customer Support Associate Interview Questions and Answers
- Q1. Tell me about the climate conditions of today?
- Q2. What do you understand about customer service?
- Q3. How do you deal with angry customer?
8 iEnergizer Customer Support Associate Interview Experiences
28 questions found
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Popular
Anonymous
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
4 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about yourself ? Add Answer
- Q2. What did you do yesterday? Add Answer
2
One-on-one Round (2 Questions)
- Q1. What was your work in your previous company ? Add Answer
- Q2. Where were the KPI's View Answers (1)
3
Assignment Round
Speaking and listening test
4
Client Interview Round (1 Question)
- Q1. How do you handle pressure at your work ? Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jan 2024.
3 Interview Rounds
1
HR Round (3 Questions)
- Q1. Tell me about yourself? Add Answer
- Q2. How do you deal with angry customer? View Answers (1)
- Q3. What is customer support? View Answers (1)
2
HR Round (4 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Why you want to join BPO? Add Answer
- Q3. Tell me about the climate conditions of today? View Answers (1)
- Q4. Why you want to switch your profile? Add Answer
3
Aptitude Test Round
This test name is pmap. This is a aptitude test where you find the questions related to english, typing, accent, mathematics and so on
Interview Preparation Tips
Topics to prepare for iEnergizer Customer Support Associate interview:
- Spoken English
Get interview-ready with top interview questions
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Oct 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. The questions are like introduce yourself.Tell me about your city.About delhi metro,women empowerment etc.They only see your confidence level of speaking in eng...read more Add Answer
- Q2. About yourself.
About social media.
About women empowerment.
About your city. Add Answer
Interview Preparation Tips
Topics to prepare for iEnergizer Customer Support Associate interview:
- Social media
- Delhi metro
- Women empowermet
Bhanuu Pratapp
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed in Apr 2024.
2 Interview Rounds
1
HR Round (3 Questions)
- Q1. About yourself
Experience
Why to join here Add Answer
- Q2. Experience in last company? Add Answer
- Q3. Why to join here? Add Answer
2
Assignment Round
Chat round
How to deal with customer on chat
Questions from Resume
iEnergizer interview questions for designations
Mandy sandhu
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. Rolls and responsibilities of last job Add Answer
3
One-on-one Round (1 Question)
- Q1. How did you spent your last birthday Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Come and join this company, suppotive staff and beautiful environment
Paridhi Dixit
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Apr 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
2
One-on-one Round (1 Question)
- Q1. What do you understand about customer service? View Answers (1)
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Aug 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (4 Questions)
- Q1. Tell me about your self Add Answer
- Q2. Tell me about your Past experience Add Answer
- Q3. How can you handle irritate customers View Answers (1)
- Q4. Tell me about your last trip. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Preparation is most important to get a best job
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jul 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (2 Questions)
- Q1. Just be confident regarding your skills Add Answer
- Q2. What do I
know about games? View Answers (1)
3
One-on-one Round (1 Question)
- Q1. What are my future prospects Add Answer
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about iEnergizer?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-
I applied via Campus Placement
4 Interview Rounds
1
Group Discussion Round
They will give some topic and we have to discuss with the other candidates.
2
Assignment Round
Easy assignment.. It was just around one hour...
3
Assignment Round
It is also easy.. It was just around one hour. six sections like listening, speaking, free speech, email writing, listening comprehension..
4
One-on-one Round (2 Questions)
- Q1. Tell me about ur self View Answers (1)
- Q2. Why should hire you? View Answers (1)
Interview experience
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Feb 2024.
2 Interview Rounds
1
One-on-one Round (5 Questions)
- Q1. Tell me something about your self View Answers (6)
- Q2. What is customer support View Answers (2)
- Q3. What do you want to choose, customer support or sales View Answers (1)
- Q4. How you enjoyed your last Sunday View Answers (1)
- Q5. One question will be related tou your hobby View Answers (1)
2
HR Round (3 Questions)
- Q1. What are your salary expectations View Answers (2)
- Q2. Are you ready with night shifts View Answers (2)
- Q3. What you did yesterday View Answers (1)
iEnergizer Interview FAQs
How many rounds are there in iEnergizer Customer Support Associate interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for iEnergizer Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Communication Skills, Blended Process, Chat Support, Customer Service and Email Process.
What are the top questions asked in iEnergizer Customer Support Associate interview?
How long is the iEnergizer Customer Support Associate interview process?
The duration of iEnergizer Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Process at iEnergizer Customer Support Associate
based on 4 interviews in last 1 year
1 Interview rounds
- HR Round
View more
People are getting interviews through
based on 6 iEnergizer interviews
WalkIn
Job Portal
Referral
67%
17%
17%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join iEnergizer Unlocking Potential, Unleashing Performance
Customer Support Associate Interview Questions from Similar Companies
At
par with the average Customer Support Associate Salary in India
View more details
iEnergizer Customer Support Associate Reviews and Ratings
based on 113 reviews
Rating in categories
|
Customer Service Executive
2.2k
salaries
|  ₹0.6 L/yr - ₹6 L/yr |
|
Senior Executive
1.8k
salaries
| ₹1.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
1.5k
salaries
| ₹1 L/yr - ₹6 L/yr |
|
Senior Customer Service Executive
1.1k
salaries
| ₹1.1 L/yr - ₹7 L/yr |
|
Customer Support Executive
1.1k
salaries
| ₹1.3 L/yr - ₹6 L/yr |
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