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iEnergizer Technical Support Executive Interview Questions and Answers

Updated 7 Feb 2025

iEnergizer Technical Support Executive Interview Experiences

3 interviews found

Technical Support Executive Interview Questions & Answers

user image Anonymous

posted on 4 Jul 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.

    • Over 5 years of experience in providing technical support to customers

    • Proficient in troubleshooting hardware and software issues

    • Excellent communication skills and ability to explain technical concepts to non-technical users

    • Certified in ITIL and experienced in using help desk software

    • Proven track...

    • Answered by AI
    Add your answer
  • Q2. Why are you interested to join Accenture
  • Ans. 

    I am interested in joining Accenture because of its reputation for providing innovative solutions and opportunities for professional growth.

    • Accenture is known for its cutting-edge technology solutions

    • Opportunities for professional growth and development

    • Global presence and diverse client base

    • Strong emphasis on employee training and skill development

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. What's your experience
  • Ans. 

    I have 3 years of experience in technical support roles, providing assistance with software and hardware issues.

    • 3 years of experience in technical support roles

    • Assisted with software and hardware issues

    • Provided troubleshooting and problem-solving solutions

    • Answered by AI
    Add your answer
  • Q2. Why are you join i-energizer
  • Ans. 

    I am joining i-energizer because of its reputation for providing excellent technical support services and opportunities for career growth.

    • Reputation for providing excellent technical support services

    • Opportunities for career growth

    • Positive reviews from current employees

    • Exciting projects and challenges

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes, when I join company it's very best experience for me to talk with peoples

Technical Support Executive Interview Questions & Answers

user image Anonymous

posted on 7 Feb 2025

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - Aptitude Test 

General verbal ability test

Interview Preparation Tips

Interview preparation tips for other job seekers - Make the process smoother and quicker

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Technical Support Executive Interview Questions & Answers

user image Anonymous

posted on 31 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Where do you see yourself in 5 years?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always make eye contact with the person interviewing you. Be confident in yourself .

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Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 21 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
    • Add your answer
  • Q2. Privious job related questions?
    • Add your answer
  • Q3. Typing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

Customer Service Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 23 Dec 2021

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. How did you spend yesterday/weekend?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You must have good communication skills mainly english language . The interview is to assess whether a candidate can speak english without making any grammatical error.

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Sep 2021

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. How much aware are you with yourself
    • Add your answer
  • Q3. Key skills knowledge about your attitude towards customers
    • Add your answer
  • Q4. How well spoken are you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident about your experience and your knowledge for what you are known

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 15 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why do you want us to hire you?
  • Ans. It is a renowned company. Working for you would give me the opportunity to build upon my experience and skills in communication & sales as part of what I know would be a really inspiring and rewarding environment, based upon what I’ve heard about your company.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:
  • Google search
Interview preparation tips for other job seekers - If you want to impress your interviewer & get the job.

1. Share some fun facts & showcase your personality while introducing yourself.

2. Then focus on how you can help the company & how the company can help you in building your career.

3. Be negotiable” to demonstrate your flexibility in terms of salary.

4. Make sure the position aligns with your long-term goals.


All the best!

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 10 Apr 2022

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(10 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer
  • Q6. Where do you see yourself in 5 years?
    • Add your answer
  • Q7. What are your strengths and weaknesses?
    • Add your answer
  • Q8. Tell me about yourself.
    • Add your answer
  • Q9. Why do you think that you are fit for this job that you have applied for?
    • View 4 more answers
  • Q10. Would you be able to keep speaking to our customers just like you speak to your friends for long hours without getting tired?
    • View 5 more answers

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:
  • Personality Development
  • Communication Skills
  • Fluent English Speaking
  • Computer Basics
Interview preparation tips for other job seekers - After the 1st round of my interview, I had to wait for a long time before getting to know the outcome of my 1st round. It was almost the entire day that I sat at the reception skipping lunch just waiting for what`s next. 1st round was at 9am & I was responded with the next move at around 4pm,which kind of sounds like a long time but the thing to be noted is that not everybody held onto with me for their response...Rather we were just 3 members out of 8 who were patient enough to hold onto & we all 3 got selected at the end of the day.

So, my suggestion is that some good companies might check on your patience levels by making you wait for long hours at the interview itself but don`t run away saying that it`s taking too long.. Be cool & patient so that the popular saying "Patience Pays" would come to pass in your job hunt.

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 15 Dec 2020

Interview Questionnaire 

1 Question

  • Q1. Reading credit card quires.
    • Add your answer

Senior Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 14 Jul 2022

I was interviewed before Jul 2021.

Round 1 - Aptitude Test 

Logical reasoning, GAAP and English

Round 2 - Technical 

(1 Question)

  • Q1. Taxation and business finance questions mostly
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Personal experiences and preferences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer only if you know what you are talking about
More about working at iEnergizer

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Technical Support Executive interview?
iEnergizer interview process usually has 2 rounds. The most common rounds in the iEnergizer interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for iEnergizer Technical Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Bpo Voice, Calling, Contact Center, Customer Service and Domestic BPO.

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iEnergizer Technical Support Executive Interview Process

based on 2 interviews

Interview experience

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iEnergizer Technical Support Executive Salary
based on 79 salaries
₹2 L/yr - ₹5 L/yr
At par with the average Technical Support Executive Salary in India
View more details

iEnergizer Technical Support Executive Reviews and Ratings

based on 24 reviews

4.2/5

Rating in categories

3.9

Skill development

4.2

Work-life balance

3.6

Salary

4.2

Job security

4.4

Company culture

3.7

Promotions

4.1

Work satisfaction

Explore 24 Reviews and Ratings
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