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iEnergizer Technical Support Executive Interview Questions and Answers

Updated 7 Feb 2025

iEnergizer Technical Support Executive Interview Experiences

3 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.

    • Over 5 years of experience in providing technical support to customers

    • Proficient in troubleshooting hardware and software issues

    • Excellent communication skills and ability to explain technical concepts to non-technical users

    • Certified in ITIL and experienced in using help desk software

    • Proven track...

  • Answered by AI
  • Q2. Why are you interested to join Accenture
  • Ans. 

    I am interested in joining Accenture because of its reputation for providing innovative solutions and opportunities for professional growth.

    • Accenture is known for its cutting-edge technology solutions

    • Opportunities for professional growth and development

    • Global presence and diverse client base

    • Strong emphasis on employee training and skill development

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. What's your experience
  • Ans. 

    I have 3 years of experience in technical support roles, providing assistance with software and hardware issues.

    • 3 years of experience in technical support roles

    • Assisted with software and hardware issues

    • Provided troubleshooting and problem-solving solutions

  • Answered by AI
  • Q2. Why are you join i-energizer
  • Ans. 

    I am joining i-energizer because of its reputation for providing excellent technical support services and opportunities for career growth.

    • Reputation for providing excellent technical support services

    • Opportunities for career growth

    • Positive reviews from current employees

    • Exciting projects and challenges

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes, when I join company it's very best experience for me to talk with peoples

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Aptitude Test 

General verbal ability test

Interview Preparation Tips

Interview preparation tips for other job seekers - Make the process smoother and quicker

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I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. Where do you see yourself in 5 years?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always make eye contact with the person interviewing you. Be confident in yourself .

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
  • Q3. Salary discussion

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. What's your salary expectations
  • Q2. What's your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Introduction initiated by 3 people. 2 people starts technical discussion. 1 started managerial discussion

Round 3 - HR 

(2 Questions)

  • Q1. Normal HR questions. Why to leave current company? Etc why wipro? Salary negotiation
  • Q2. Why join wipro and not other?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready for all your answers on resume. Dont fake resume.

I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Short introduction
  • Q2. What do you mean by customer service
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer queries and concerns

    • It includes providing product information and resolving complaints

    • Good customer service can lead to customer loyalty and positive word-of-mouth

    • Examples include answering phone calls, responding to emails, and providing live chat support

  • Answered by AI
  • Q3. Scenario based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not hesitate, be confident

I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction and hobby and job related question.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple as you need don't be oversmart. They are looking for your patience.

Interview Questionnaire 

1 Question

  • Q1. What is wipro

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your family background?
  • Q3. Share details of your previous job.

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Keep calm while nervousness faced during the interview. It will be fine if you comfortable in English or Hindi any language you can in talk while interview because they want to see our communication skill are good or not so be prepared.
Contribute & help others!
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iEnergizer Interview FAQs

How many rounds are there in iEnergizer Technical Support Executive interview?
iEnergizer interview process usually has 2 rounds. The most common rounds in the iEnergizer interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for iEnergizer Technical Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Bpo Voice, Calling, Contact Center, Customer Service and Domestic BPO.

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iEnergizer Technical Support Executive Interview Process

based on 2 interviews

Interview experience

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iEnergizer Technical Support Executive Salary
based on 79 salaries
₹2 L/yr - ₹5 L/yr
At par with the average Technical Support Executive Salary in India
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iEnergizer Technical Support Executive Reviews and Ratings

based on 24 reviews

4.2/5

Rating in categories

3.9

Skill development

4.2

Work-life balance

3.6

Salary

4.2

Job security

4.4

Company culture

3.7

Promotions

4.1

Work satisfaction

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