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Infosys BPM Interview Questions, Process, and Tips

Updated 1 Mar 2025

Top Infosys BPM Interview Questions and Answers

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Automation Tester Interview Questions & Answers

user image Vijayalakshmi

posted on 2 Jan 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Print only nums in string
  • Q2. Diff btwn Abstraction and Interface

Automation Tester Interview Questions asked at other Companies

Q1. 1)Diffrence Between sanity and Smoke 2)What is regression Testing 3)how many test cases you execute per day 4)Tell me the diffrent Types of waits 5)When we use Implicite and Explicite wait 6)How many times you can use implicite wait in your... read more
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced professional with a strong background in consulting and project management.

    • Over 5 years of experience in consulting and project management

    • Strong analytical and problem-solving skills

    • Excellent communication and interpersonal skills

    • Proven track record of delivering successful projects on time and within budget

  • Answered by AI
  • Q2. Skills that make you best fit for this role
  • Ans. 

    My strong analytical skills, attention to detail, and ability to work well in a team make me the best fit for this role.

    • Strong analytical skills - able to analyze data and make informed decisions

    • Attention to detail - ensures accuracy and quality in work

    • Team player - collaborates effectively with colleagues to achieve goals

  • Answered by AI
Round 2 - Technical 

(8 Questions)

  • Q1. What is Value Stream Mapping?
  • Ans. 

    Value Stream Mapping is a lean management tool used to visualize and analyze the steps involved in delivering a product or service.

    • It helps identify waste and inefficiencies in the process.

    • It provides a clear picture of the current state and helps in designing a future state for improved flow.

    • Commonly used symbols include process steps, inventory, delays, and information flow.

    • Example: Mapping the steps involved in manu...

  • Answered by AI
  • Q2. What is CHI-Square Distribution?
  • Ans. 

    CHI-Square Distribution is a probability distribution used in statistical tests to determine the significance of relationships between categorical variables.

    • Used in hypothesis testing to determine if there is a significant association between two categorical variables

    • Calculates the difference between observed and expected frequencies

    • Commonly used in goodness-of-fit tests and tests of independence

    • Example: Testing if the...

  • Answered by AI
  • Q3. Explain in detail the project you worked on in your Green Belt Certification
  • Ans. 

    Implemented process improvements in a manufacturing plant to reduce defects and increase efficiency

    • Identified key areas of inefficiency in the production process

    • Utilized statistical analysis to pinpoint root causes of defects

    • Implemented changes such as standardizing work instructions and training operators

    • Monitored progress through data collection and analysis

    • Achieved a 20% reduction in defects and a 15% increase in ov

  • Answered by AI
  • Q4. How would you approach a problem?
  • Ans. 

    I approach problems by breaking them down into smaller components, analyzing each part thoroughly, and then developing a strategic plan to address the issue.

    • Identify the root cause of the problem

    • Gather relevant data and information

    • Brainstorm potential solutions

    • Evaluate the pros and cons of each solution

    • Develop a strategic plan to address the problem

    • Implement the plan and monitor progress

    • Adjust the plan as needed based

  • Answered by AI
  • Q5. How do you identify potential risks in a process?
  • Ans. 

    Identifying potential risks in a process involves thorough analysis and evaluation of each step to anticipate possible issues.

    • Conducting a comprehensive risk assessment to identify potential hazards

    • Analyzing past data and trends to predict future risks

    • Engaging stakeholders to gather insights on potential risks

    • Utilizing risk management tools and techniques such as SWOT analysis

    • Creating contingency plans to mitigate iden

  • Answered by AI
  • Q6. What is FMEA?
  • Ans. 

    FMEA stands for Failure Mode and Effects Analysis, a systematic method for identifying and preventing potential failures in a process or product.

    • FMEA involves identifying potential failure modes, determining their effects, and prioritizing actions to address them

    • It helps in proactively identifying and mitigating risks before they occur

    • FMEA is commonly used in industries such as automotive, aerospace, and healthcare to ...

  • Answered by AI
  • Q7. How do you know if the process is stable and in control?
  • Ans. 

    Process stability and control can be determined by analyzing variation in data points over time.

    • Use statistical process control charts like control charts, run charts, or histograms to monitor variation.

    • Look for patterns such as trends, cycles, or shifts in the data that may indicate instability.

    • Calculate process capability indices like Cp, Cpk, Pp, or Ppk to assess how well the process meets specifications.

    • Perform hyp...

  • Answered by AI
  • Q8. What are various tests for normal distribution?
  • Ans. 

    Tests for normal distribution include Shapiro-Wilk test, Kolmogorov-Smirnov test, and Anderson-Darling test.

    • Shapiro-Wilk test: Tests if a sample comes from a normally distributed population.

    • Kolmogorov-Smirnov test: Tests if a sample comes from a specific distribution (e.g., normal).

    • Anderson-Darling test: Tests if a sample comes from a particular distribution (e.g., normal).

  • Answered by AI
Round 3 - One-on-one 

(8 Questions)

  • Q1. What were the top challenges you faced in your previous organization and how did you tackle it?
  • Ans. 

    One of the top challenges I faced in my previous organization was managing a high volume of client requests within tight deadlines.

    • Prioritized tasks based on urgency and importance

    • Implemented efficient communication channels to streamline client requests

    • Collaborated with team members to delegate tasks effectively

    • Utilized project management tools to track progress and ensure timely delivery

  • Answered by AI
  • Q2. Explain in detail your previous process and your role
  • Ans. 

    Managed client relationships, conducted market research, and developed strategic recommendations for business growth.

    • Led client meetings to discuss project objectives and deliverables

    • Analyzed market trends and competitor data to identify growth opportunities

    • Collaborated with cross-functional teams to develop and implement strategic plans

    • Prepared and presented client-facing reports and presentations

    • Managed project timel

  • Answered by AI
  • Q3. How did you manage conflicts?
  • Ans. 

    I managed conflicts by actively listening, understanding all perspectives, finding common ground, and proposing solutions.

    • Actively listened to all parties involved to understand their perspectives

    • Identified common ground and areas of agreement

    • Proposed solutions that addressed the concerns of all parties

    • Used effective communication and negotiation skills to resolve conflicts peacefully

  • Answered by AI
  • Q4. What process improvement initiatives you ran in your previous organization and what benefits did it bring?
  • Ans. 

    Implemented Lean Six Sigma initiatives to streamline processes and reduce waste.

    • Led a project to map out current processes, identify bottlenecks, and implement solutions to improve efficiency.

    • Introduced standardized work instructions to ensure consistency and reduce errors.

    • Trained team members on Lean Six Sigma principles to foster a culture of continuous improvement.

    • Implemented visual management tools to track progres

  • Answered by AI
  • Q5. What is TQM?
  • Ans. 

    TQM stands for Total Quality Management, a management approach focused on continuous improvement of processes and products.

    • TQM involves all employees in the organization working together to improve quality

    • It emphasizes customer satisfaction and meeting their needs and expectations

    • TQM uses tools like Six Sigma, Lean, and PDCA cycle to achieve quality goals

    • Examples of companies known for implementing TQM include Toyota a

  • Answered by AI
  • Q6. Why are you looking for a change?
  • Ans. 

    Seeking new challenges and opportunities for growth in a different environment.

    • Looking for new challenges to expand my skill set

    • Seeking opportunities for career advancement

    • Interested in exploring different industries or sectors

  • Answered by AI
  • Q7. How do you approach a process which has been underperforming since quite a time?
  • Ans. 

    I would conduct a thorough analysis to identify root causes and implement targeted solutions.

    • Conduct a comprehensive analysis to identify the root causes of underperformance

    • Collaborate with team members to gather insights and perspectives

    • Develop a strategic plan to address the identified issues

    • Implement targeted solutions and monitor progress closely

    • Regularly review and adjust strategies as needed to ensure improvement

    • ...

  • Answered by AI
  • Q8. What were the reports you used to publish and which tools you used?
  • Ans. 

    I used to publish financial reports using Excel and PowerPoint.

    • Used Excel to analyze financial data and create tables and charts

    • Utilized PowerPoint to present findings and recommendations

    • Collaborated with team members to gather data and ensure accuracy

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Both the interviews lasted for a little over 45 minutes, but the interviewers were extremely professional and not at all intimidating. Just be relaxed and be yourself

Top Infosys BPM Senior Associate Consultant Interview Questions and Answers

Q1. How do you know if the process is stable and in control?
View answer (1)

Senior Associate Consultant Interview Questions asked at other Companies

Q1. What is journal entries? What is cash allotment? What is differance between PO and Non-PO Invoice? What is accural expanses? What is prepaid expanses? What is vendor ageing? What is MIS? What is trend report?
View answer (4)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Interview basic question
  • Q2. Regarding Order Management

Interview Preparation Tips

Interview preparation tips for other job seekers - Such a worst project, especially when it comes to shift timings they change the shift timings every two days. HR team literally worst no respond to mails and if we raise any complaint regarding the work culture no proper solution.
No proper work culture, No entrainment, No proper leaves. Lot of restrictions.

Top Infosys BPM Processing Executive Interview Questions and Answers

Q1. What factors would inform your approach to targeting the right people on social media in order to drive sales?
View answer (7)

Processing Executive Interview Questions asked at other Companies

Q1. What is meant by quality and brief explanation of it with an example?
View answer (61)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are golden rules of accounting
  • Q2. What is depreciation

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic accounting knowledge required

Senior Process Specialist Interview Questions asked at other Companies

Q1. What are Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations?
View answer (1)

Infosys BPM interview questions for popular designations

 Processing Executive

 (90)

 Senior Processing Executive

 (62)

 Process Specialist

 (54)

 Accountant

 (37)

 Account Assistant

 (34)

 Business Analyst

 (31)

 System Engineer

 (21)

 Team Lead

 (16)

Senior Software Engineer Interview Questions & Answers

user image Bhavani Chilukoti

posted on 22 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Introduction round about yourself
  • Q3. About work experience in past company

Senior Software Engineer Interview Questions asked at other Companies

Q1. Nth Prime Number Problem Statement Find the Nth prime number given a number N. Explanation: A prime number is greater than 1 and is not the product of two smaller natural numbers. A prime number has exactly two distinct positive divisors: 1... read more
View answer (1)

Get interview-ready with Top Infosys BPM Interview Questions

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about your self introduction
  • Ans. 

    I am a dedicated and experienced computer operator with a strong background in IT support and troubleshooting.

    • Over 5 years of experience in operating computer systems

    • Proficient in troubleshooting hardware and software issues

    • Skilled in maintaining system performance and security

    • Strong knowledge of operating systems such as Windows and Linux

  • Answered by AI
  • Q2. Why MBA and salary expected
  • Ans. 

    I pursued an MBA to enhance my business acumen and leadership skills. I am looking for a competitive salary based on my qualifications and experience.

    • MBA helps me develop a deeper understanding of business concepts and strategies

    • It equips me with leadership and management skills to excel in my role as a Computer Operator

    • I am seeking a salary that reflects my qualifications, experience, and the current market standards

  • Answered by AI
  • Q3. Strength and weekness
  • Q4. How do you pronounce
  • Ans. 

    The pronunciation of 'I want you to' varies depending on regional accents and dialects.

    • The pronunciation of 'I' can vary between 'ahy' and 'ee'.

    • The pronunciation of 'want' can vary between 'wahnt' and 'wawnt'.

    • The pronunciation of 'you' can vary between 'yoo' and 'yuh'.

    • The pronunciation of 'to' is typically 'too'.

  • Answered by AI
  • Q5. What about next 5 years
  • Ans. 

    In the next 5 years, I aim to enhance my skills in computer operations, stay updated with new technologies, and take on more responsibilities.

    • Continuously upgrade skills through training and certifications

    • Stay informed about advancements in technology and software

    • Seek opportunities for career growth and advancement within the company

    • Develop expertise in specific areas such as network security or database management

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Infosys BPM Computer Operator interview:
  • My own
Interview preparation tips for other job seekers - Good

Computer Operator Interview Questions asked at other Companies

Q1. Which program language do you use regularly in your work
View answer (3)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Assignment 

Account payable, PTP, ERP

Round 2 - HR 

(6 Questions)

  • Q1. What is golden rules?
  • Ans. 

    Golden rules are basic principles or guidelines that are considered essential or fundamental in a particular field or context.

    • Golden rules are foundational principles that serve as a guide for decision-making and behavior.

    • They are often universally accepted and are considered essential for success.

    • Examples of golden rules include 'treat others as you would like to be treated' and 'honesty is the best policy.'

  • Answered by AI
  • Q2. What is account exact meaning of accounting?
  • Ans. 

    Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.

    • Accounting involves recording financial transactions such as sales, purchases, and payments.

    • It also includes summarizing and analyzing these transactions to produce financial statements like balance sheets and income statements.

    • Accounting helps in providing insights into the financial health of a business ...

  • Answered by AI
  • Q3. How to create general entry?
  • Ans. 

    General entries are created to record financial transactions in the accounting system.

    • Identify the accounts involved in the transaction

    • Determine whether it is a debit or credit entry for each account

    • Ensure that the total debits equal the total credits

    • Record the entry in the general ledger

  • Answered by AI
  • Q4. What is PTP cycle?
  • Ans. 

    PTP cycle stands for Procure-to-Pay cycle, which is the process of obtaining goods or services from a vendor to making a payment for them.

    • PTP cycle involves requisitioning, purchasing, receiving, invoicing, and payment processes.

    • It starts with a purchase requisition, followed by purchase order creation, goods receipt, invoice receipt, and ends with payment to the vendor.

    • The cycle ensures that goods or services are rece...

  • Answered by AI
  • Q5. How to posting po invoice?
  • Ans. 

    Posting PO invoice involves matching the invoice to the purchase order and receipt, entering the invoice details into the accounting system, and approving for payment.

    • Match the invoice to the purchase order and receipt to ensure accuracy

    • Enter the invoice details such as invoice number, date, amount, and vendor information into the accounting system

    • Verify that the goods or services were received and are in accordance wi...

  • Answered by AI
  • Q6. What is account
  • Ans. 

    An account is a record of financial transactions for a specific asset, liability, equity, revenue, or expense.

    • An account is used to track the financial activity related to a specific category.

    • Accounts are typically organized in a chart of accounts, which groups similar accounts together.

    • Examples of accounts include cash, accounts payable, revenue, and expenses.

    • Each account has a unique account number for identification

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Infosys BPM P2P Accounts Payable Executive interview:
  • Accounts Payable
  • ERP
  • Account excetutive
  • Accounts Receivable
  • Purchase to pay
  • P2p chycl
Interview preparation tips for other job seekers - hi mam This is Ravi Teja presently I am in fresher I have good to skills in SAP basis in that P2P Cycle. if any vacancies please let me now Best Regards Ravi Teja XXXXX this is my number, and I have first follow get a job. Thank you🌹

Skills evaluated in this interview

Top Infosys BPM P2P Accounts Payable Executive Interview Questions and Answers

Q1. What is account exact meaning of accounting?
View answer (1)

P2P Accounts Payable Executive Interview Questions asked at other Companies

Q1. What is account exact meaning of accounting?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself ?
  • Ans. 

    I am a dedicated and detail-oriented individual with experience in customer service and data entry.

    • Customer service experience in a call center setting

    • Proficient in data entry and maintaining accuracy

    • Strong communication skills and ability to work well in a team

    • Ability to handle multiple tasks efficiently

    • Bachelor's degree in Business Administration

  • Answered by AI
  • Q2. Why u choose infosys ?
  • Ans. 

    I chose Infosys because of its reputation for providing excellent training and career growth opportunities.

    • Reputation for providing excellent training

    • Career growth opportunities

    • Global presence

    • Strong client base

    • Innovative technology solutions

  • Answered by AI
  • Q3. Some accounts related questions like trail balance balance sheet etc ..

Interview Preparation Tips

Topics to prepare for Infosys BPM Bpo Process Associate interview:
  • Key Accounts
  • self introduction
  • Job analysis
Interview preparation tips for other job seekers - don't be tense give your 100 percent efforts be confident answer will be wrong or write thank you ..
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your qualification?
  • Ans. 

    I have a Bachelor's degree in Business Administration with a specialization in Marketing.

    • Bachelor's degree in Business Administration

    • Specialization in Marketing

  • Answered by AI
  • Q2. Where do you see yourself in five years?
  • Ans. 

    In five years, I see myself as a senior Voice Process Executive leading a team and implementing innovative strategies to improve efficiency and customer satisfaction.

    • Continuing to excel in my role as a Voice Process Executive

    • Taking on more responsibilities and leadership roles within the company

    • Implementing new technologies and strategies to streamline processes

    • Mentoring and training new team members

    • Contributing to the

  • Answered by AI
Round 2 - Case Study 

Credit cards write a summary

Voice Process Executive Interview Questions asked at other Companies

Q1. How to solve a problem of customer
View answer (7)

React js + node js Interview Questions & Answers

user image Anonymous

posted on 6 Jul 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
No response

I applied via LinkedIn and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

25 questions to be answered in 15 min

Round 2 - One-on-one 

(8 Questions)

  • Q1. Questions on React hooks
  • Q2. Difference between class component and functional component
  • Q3. Document.getelementby(id)
  • Q4. This keyword in class components
  • Q5. Arrow function uses
  • Q6. Aws lambda functions
  • Q7. Aws Ec2 setup and it's uses
  • Q8. Aws load balancing and elastic load balancing
Round 3 - HR 

(1 Question)

  • Q1. Basic questions

Skills evaluated in this interview

Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM interview?
Infosys BPM interview process usually has 2-3 rounds. The most common rounds in the Infosys BPM interview process are HR, Aptitude Test and One-on-one Round.
How to prepare for Infosys BPM interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Infosys BPM . The most common topics and skills that interviewers at Infosys BPM expect are R2R, RTR, OTC, PTP and P2P.
What are the top questions asked in Infosys BPM interview?

Some of the top questions asked at the Infosys BPM interview -

  1. What factors would inform your approach to targeting the right people on social...read more
  2. What journal is made when purchase requisition is crea...read more
  3. T codes used for PRPO routed invoices, tcode for manually processing invoice, T...read more
How long is the Infosys BPM interview process?

The duration of Infosys BPM interview process can vary, but typically it takes about less than 2 weeks to complete.

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Infosys BPM Interview Process

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Interview experience

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