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Infosys BPM
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I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.
I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.
I am a dedicated and experienced professional with a strong background in consulting and project management.
Over 5 years of experience in consulting and project management
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Proven track record of delivering successful projects on time and within budget
My strong analytical skills, attention to detail, and ability to work well in a team make me the best fit for this role.
Strong analytical skills - able to analyze data and make informed decisions
Attention to detail - ensures accuracy and quality in work
Team player - collaborates effectively with colleagues to achieve goals
Value Stream Mapping is a lean management tool used to visualize and analyze the steps involved in delivering a product or service.
It helps identify waste and inefficiencies in the process.
It provides a clear picture of the current state and helps in designing a future state for improved flow.
Commonly used symbols include process steps, inventory, delays, and information flow.
Example: Mapping the steps involved in manu...
CHI-Square Distribution is a probability distribution used in statistical tests to determine the significance of relationships between categorical variables.
Used in hypothesis testing to determine if there is a significant association between two categorical variables
Calculates the difference between observed and expected frequencies
Commonly used in goodness-of-fit tests and tests of independence
Example: Testing if the...
Implemented process improvements in a manufacturing plant to reduce defects and increase efficiency
Identified key areas of inefficiency in the production process
Utilized statistical analysis to pinpoint root causes of defects
Implemented changes such as standardizing work instructions and training operators
Monitored progress through data collection and analysis
Achieved a 20% reduction in defects and a 15% increase in ov
I approach problems by breaking them down into smaller components, analyzing each part thoroughly, and then developing a strategic plan to address the issue.
Identify the root cause of the problem
Gather relevant data and information
Brainstorm potential solutions
Evaluate the pros and cons of each solution
Develop a strategic plan to address the problem
Implement the plan and monitor progress
Adjust the plan as needed based
Identifying potential risks in a process involves thorough analysis and evaluation of each step to anticipate possible issues.
Conducting a comprehensive risk assessment to identify potential hazards
Analyzing past data and trends to predict future risks
Engaging stakeholders to gather insights on potential risks
Utilizing risk management tools and techniques such as SWOT analysis
Creating contingency plans to mitigate iden
FMEA stands for Failure Mode and Effects Analysis, a systematic method for identifying and preventing potential failures in a process or product.
FMEA involves identifying potential failure modes, determining their effects, and prioritizing actions to address them
It helps in proactively identifying and mitigating risks before they occur
FMEA is commonly used in industries such as automotive, aerospace, and healthcare to ...
Process stability and control can be determined by analyzing variation in data points over time.
Use statistical process control charts like control charts, run charts, or histograms to monitor variation.
Look for patterns such as trends, cycles, or shifts in the data that may indicate instability.
Calculate process capability indices like Cp, Cpk, Pp, or Ppk to assess how well the process meets specifications.
Perform hyp...
Tests for normal distribution include Shapiro-Wilk test, Kolmogorov-Smirnov test, and Anderson-Darling test.
Shapiro-Wilk test: Tests if a sample comes from a normally distributed population.
Kolmogorov-Smirnov test: Tests if a sample comes from a specific distribution (e.g., normal).
Anderson-Darling test: Tests if a sample comes from a particular distribution (e.g., normal).
One of the top challenges I faced in my previous organization was managing a high volume of client requests within tight deadlines.
Prioritized tasks based on urgency and importance
Implemented efficient communication channels to streamline client requests
Collaborated with team members to delegate tasks effectively
Utilized project management tools to track progress and ensure timely delivery
Managed client relationships, conducted market research, and developed strategic recommendations for business growth.
Led client meetings to discuss project objectives and deliverables
Analyzed market trends and competitor data to identify growth opportunities
Collaborated with cross-functional teams to develop and implement strategic plans
Prepared and presented client-facing reports and presentations
Managed project timel
I managed conflicts by actively listening, understanding all perspectives, finding common ground, and proposing solutions.
Actively listened to all parties involved to understand their perspectives
Identified common ground and areas of agreement
Proposed solutions that addressed the concerns of all parties
Used effective communication and negotiation skills to resolve conflicts peacefully
Implemented Lean Six Sigma initiatives to streamline processes and reduce waste.
Led a project to map out current processes, identify bottlenecks, and implement solutions to improve efficiency.
Introduced standardized work instructions to ensure consistency and reduce errors.
Trained team members on Lean Six Sigma principles to foster a culture of continuous improvement.
Implemented visual management tools to track progres
TQM stands for Total Quality Management, a management approach focused on continuous improvement of processes and products.
TQM involves all employees in the organization working together to improve quality
It emphasizes customer satisfaction and meeting their needs and expectations
TQM uses tools like Six Sigma, Lean, and PDCA cycle to achieve quality goals
Examples of companies known for implementing TQM include Toyota a
Seeking new challenges and opportunities for growth in a different environment.
Looking for new challenges to expand my skill set
Seeking opportunities for career advancement
Interested in exploring different industries or sectors
I would conduct a thorough analysis to identify root causes and implement targeted solutions.
Conduct a comprehensive analysis to identify the root causes of underperformance
Collaborate with team members to gather insights and perspectives
Develop a strategic plan to address the identified issues
Implement targeted solutions and monitor progress closely
Regularly review and adjust strategies as needed to ensure improvement
...
I used to publish financial reports using Excel and PowerPoint.
Used Excel to analyze financial data and create tables and charts
Utilized PowerPoint to present findings and recommendations
Collaborated with team members to gather data and ensure accuracy
I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.
What people are saying about Infosys BPM
I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.
Infosys BPM interview questions for popular designations
Get interview-ready with Top Infosys BPM Interview Questions
I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.
I am a dedicated and experienced computer operator with a strong background in IT support and troubleshooting.
Over 5 years of experience in operating computer systems
Proficient in troubleshooting hardware and software issues
Skilled in maintaining system performance and security
Strong knowledge of operating systems such as Windows and Linux
I pursued an MBA to enhance my business acumen and leadership skills. I am looking for a competitive salary based on my qualifications and experience.
MBA helps me develop a deeper understanding of business concepts and strategies
It equips me with leadership and management skills to excel in my role as a Computer Operator
I am seeking a salary that reflects my qualifications, experience, and the current market standards
The pronunciation of 'I want you to' varies depending on regional accents and dialects.
The pronunciation of 'I' can vary between 'ahy' and 'ee'.
The pronunciation of 'want' can vary between 'wahnt' and 'wawnt'.
The pronunciation of 'you' can vary between 'yoo' and 'yuh'.
The pronunciation of 'to' is typically 'too'.
In the next 5 years, I aim to enhance my skills in computer operations, stay updated with new technologies, and take on more responsibilities.
Continuously upgrade skills through training and certifications
Stay informed about advancements in technology and software
Seek opportunities for career growth and advancement within the company
Develop expertise in specific areas such as network security or database management
I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.
Account payable, PTP, ERP
Golden rules are basic principles or guidelines that are considered essential or fundamental in a particular field or context.
Golden rules are foundational principles that serve as a guide for decision-making and behavior.
They are often universally accepted and are considered essential for success.
Examples of golden rules include 'treat others as you would like to be treated' and 'honesty is the best policy.'
Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.
Accounting involves recording financial transactions such as sales, purchases, and payments.
It also includes summarizing and analyzing these transactions to produce financial statements like balance sheets and income statements.
Accounting helps in providing insights into the financial health of a business ...
General entries are created to record financial transactions in the accounting system.
Identify the accounts involved in the transaction
Determine whether it is a debit or credit entry for each account
Ensure that the total debits equal the total credits
Record the entry in the general ledger
PTP cycle stands for Procure-to-Pay cycle, which is the process of obtaining goods or services from a vendor to making a payment for them.
PTP cycle involves requisitioning, purchasing, receiving, invoicing, and payment processes.
It starts with a purchase requisition, followed by purchase order creation, goods receipt, invoice receipt, and ends with payment to the vendor.
The cycle ensures that goods or services are rece...
Posting PO invoice involves matching the invoice to the purchase order and receipt, entering the invoice details into the accounting system, and approving for payment.
Match the invoice to the purchase order and receipt to ensure accuracy
Enter the invoice details such as invoice number, date, amount, and vendor information into the accounting system
Verify that the goods or services were received and are in accordance wi...
An account is a record of financial transactions for a specific asset, liability, equity, revenue, or expense.
An account is used to track the financial activity related to a specific category.
Accounts are typically organized in a chart of accounts, which groups similar accounts together.
Examples of accounts include cash, accounts payable, revenue, and expenses.
Each account has a unique account number for identification
I applied via Referral and was interviewed in Aug 2024. There was 1 interview round.
I am a dedicated and detail-oriented individual with experience in customer service and data entry.
Customer service experience in a call center setting
Proficient in data entry and maintaining accuracy
Strong communication skills and ability to work well in a team
Ability to handle multiple tasks efficiently
Bachelor's degree in Business Administration
I chose Infosys because of its reputation for providing excellent training and career growth opportunities.
Reputation for providing excellent training
Career growth opportunities
Global presence
Strong client base
Innovative technology solutions
I have a Bachelor's degree in Business Administration with a specialization in Marketing.
Bachelor's degree in Business Administration
Specialization in Marketing
In five years, I see myself as a senior Voice Process Executive leading a team and implementing innovative strategies to improve efficiency and customer satisfaction.
Continuing to excel in my role as a Voice Process Executive
Taking on more responsibilities and leadership roles within the company
Implementing new technologies and strategies to streamline processes
Mentoring and training new team members
Contributing to the
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I applied via LinkedIn and was interviewed in Jun 2024. There were 3 interview rounds.
25 questions to be answered in 15 min
Some of the top questions asked at the Infosys BPM interview -
The duration of Infosys BPM interview process can vary, but typically it takes about less than 2 weeks to complete.
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Bangalore / Bengaluru
Not Disclosed
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