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Infosys BPM Voice Process Executive Interview Questions and Answers

Updated 18 Oct 2024

Infosys BPM Voice Process Executive Interview Experiences

8 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your qualification?
  • Ans. 

    I have a Bachelor's degree in Business Administration with a specialization in Marketing.

    • Bachelor's degree in Business Administration

    • Specialization in Marketing

  • Answered by AI
  • Q2. Where do you see yourself in five years?
  • Ans. 

    In five years, I see myself as a senior Voice Process Executive leading a team and implementing innovative strategies to improve efficiency and customer satisfaction.

    • Continuing to excel in my role as a Voice Process Executive

    • Taking on more responsibilities and leadership roles within the company

    • Implementing new technologies and strategies to streamline processes

    • Mentoring and training new team members

    • Contributing to the

  • Answered by AI
Round 2 - Case Study 

Credit cards write a summary

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 

(1 Question)

  • Q1. Say about yourself
  • Ans. 

    I am a dedicated and experienced professional with strong communication skills and a passion for providing excellent customer service.

    • I have over 5 years of experience in customer service roles

    • I am proficient in handling customer inquiries and resolving issues

    • I have excellent communication skills, both written and verbal

    • I am a quick learner and adapt well to new environments

    • I am passionate about delivering top-notch se

  • Answered by AI

Voice Process Executive Interview Questions Asked at Other Companies

asked in Amazon
Q1. How to solve a problem of customer
asked in Flipkart
Q2. What is customer service? Is the support you offer ur customer be ... read more
asked in Amazon
Q3. When a customer is angery how you handle this time
Q4. What is Bpo and why you choice Bpo?
asked in Wipro
Q5. What is c language? When c language developed
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

English, Maths type of simple questions

Round 2 - HR 

(1 Question)

  • Q1. Self Introduction
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

It was moderate to pass this test

Round 3 - HR 

(2 Questions)

  • Q1. I was having telephonic hr round
  • Q2. They asked me about accounts related questions

Interview Preparation Tips

Topics to prepare for Infosys BPM Voice Process Executive interview:
  • Accounts and finance
Interview preparation tips for other job seekers - After passing interview you should be calm enough to receive the email and offer letter

Infosys BPM interview questions for designations

 NON Voice Process

 (1)

 Senior Voice Process Executive

 (2)

 Non Voice Process Associate

 (1)

 Voice Analyst

 (1)

 Technical Process Executive

 (3)

 Voice Support Officer

 (1)

 Accounts Process Executive

 (2)

 Process Executive 2

 (2)

I applied via LinkedIn and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Experience or fresher?
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction of yourself? Your past experience. Any questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well. Dont go unprepared as you me stammer infront of panel. Be confident. Dont get nervous.
Round 1 - HR 

(1 Question)

  • Q1. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Never and ever try for Big companies like Infosys Bpm the Hr persons are too rude they don't even know how to talk to the candidates my best advice for FRESHER never expect jobs in mnc companies they only see your background not your knowledge.

I applied via Job Fair and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Telephonic Call 

(2 Questions)

  • Q1. Asked for Self introduction
  • Q2. Asked to talk 2 min on child marriage
Round 3 - Aptitude Test 

Topic on grammar mathematics coding etc were questioned

Round 4 - One-on-one 

(2 Questions)

  • Q1. Had one on one interview with manager
  • Q2. Visual interview as they asked to turn the camera

Interview Preparation Tips

Topics to prepare for Infosys BPM Voice Process Executive interview:
  • US Mortgage
  • Communication Skills
  • Listening and understanding
  • Problem Solving
  • Time Management
Interview preparation tips for other job seekers - Good and fluent English communication skills and confidence is required

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Group discussion
  • Q2. Good communication required

Interview Preparation Tips

Interview preparation tips for other job seekers - Good English required.strong communication

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic questions regards maths, then English

Round 2 - HR 

(2 Questions)

  • Q1. Details about one self
  • Q2. Why you chose Wipro?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and whatever the HR asks just don’t stammer

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic excel and grammar questions

Round 2 - Group Discussion 

A topic would be given to the candidates. Ex. "Pro's and Con's of social media"

Round 3 - Technical 

(1 Question)

  • Q1. Meaning of financial terms. My Self.
  • Ans. 

    Financial terms refer to the vocabulary used in the world of finance and economics.

    • Financial terms include words and phrases related to investments, banking, accounting, and more.

    • Examples of financial terms include assets, liabilities, interest rates, dividends, and capital gains.

    • Understanding financial terms is important for making informed financial decisions and communicating effectively with financial professionals

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and its ok if you miss to answer any question.
Contribute & help others!
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Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM Voice Process Executive interview?
Infosys BPM interview process usually has 2-3 rounds. The most common rounds in the Infosys BPM interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Infosys BPM Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Infosys BPM . The most common topics and skills that interviewers at Infosys BPM expect are IT Service Desk, Technical Support, Technical Voice Process and technical helpdesk.
What are the top questions asked in Infosys BPM Voice Process Executive interview?

Some of the top questions asked at the Infosys BPM Voice Process Executive interview -

  1. Visual interview as they asked to turn the cam...read more
  2. Asked to talk 2 min on child marri...read more
  3. They asked me about accounts related questi...read more

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Infosys BPM Voice Process Executive Interview Process

based on 5 interviews

1 Interview rounds

  • Resume Shortlist Round
View more
Infosys BPM Voice Process Executive Salary
based on 14 salaries
₹1.6 L/yr - ₹3 L/yr
At par with the average Voice Process Executive Salary in India
View more details

Infosys BPM Voice Process Executive Reviews and Ratings

based on 7 reviews

4.9/5

Rating in categories

4.9

Skill development

4.2

Work-life balance

4.1

Salary

4.9

Job security

4.9

Company culture

3.3

Promotions

4.2

Work satisfaction

Explore 7 Reviews and Ratings
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