Seller Support Executive
Seller Support Executive Interview Questions and Answers
Q1. What is business? What is B2B and B2C? What is E-commerce?
Business is the exchange of goods or services for money. B2B is business-to-business, B2C is business-to-consumer, and E-commerce is buying and selling online.
Business involves the exchange of goods or services for money
B2B refers to transactions between businesses
B2C refers to transactions between businesses and consumers
E-commerce is the buying and selling of goods or services online
Examples of E-commerce include Amazon, eBay, and Alibaba
Q2. Writing down email on paper asking seller to improve the concerns
Writing an email to a seller to improve their concerns
Start with a polite greeting and introduce yourself
Clearly state the concerns and provide specific examples
Offer suggestions for improvement and provide resources if possible
End with a polite closing and encourage the seller to reach out with any questions
Seller Support Executive Interview Questions and Answers for Freshers
Q3. Circumference of circle, radius and diameter
Circumference of a circle is the distance around it. It is equal to 2πr or πd.
Circumference is the perimeter of a circle
It is calculated using the formula 2πr or πd
π (pi) is a mathematical constant approximately equal to 3.14
r is the radius of the circle
d is the diameter of the circle, which is twice the radius
Q4. How do you Interact the Customer for Purchasing
I interact with customers by understanding their needs, providing relevant information, and offering solutions.
Listen actively to the customer's needs and concerns
Provide clear and concise information about the product or service
Offer solutions that meet the customer's needs and budget
Be friendly, courteous, and professional throughout the interaction
Follow up with the customer to ensure satisfaction
Q5. how do you handle a customer
I handle customers with patience, empathy, and effective communication.
Listen actively to their concerns and needs
Acknowledge their emotions and show empathy
Provide clear and concise information and solutions
Offer alternatives and options when necessary
Follow up to ensure satisfaction
Maintain a positive and professional attitude
Examples: Apologize for any inconvenience caused, offer a refund or replacement, provide step-by-step instructions to resolve the issue
Q6. What is business development?
Business development is the process of identifying and creating opportunities to grow a company's revenue and market share.
It involves researching and analyzing market trends and customer needs.
It includes identifying potential partnerships, collaborations, and acquisitions.
Business development aims to expand the customer base and increase sales.
It involves developing and implementing strategies to enter new markets or launch new products.
Examples include forming strategic al...read more
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Q7. Cut the cake in 8 halves at 3 cut
It is not possible to cut a cake into 8 equal halves with only 3 cuts.
The maximum number of equal parts that can be obtained with 3 cuts is 7.
To cut a cake into 8 equal parts, at least 4 cuts are required.
The number of pieces obtained with n cuts is given by the formula (n^2 + n + 2)/2.
Q8. Sell this pen to me
This pen is a versatile tool that combines style and functionality.
The pen has a sleek design that will impress anyone.
It writes smoothly and effortlessly, making it perfect for everyday use.
It is refillable, saving you money in the long run.
The pen comes in various colors, allowing you to express your personality.
It is made of high-quality materials, ensuring durability and longevity.
Seller Support Executive Jobs
Q9. sell me this cars
This car is a sleek and stylish sedan with top-notch safety features and advanced technology.
Highlight the fuel efficiency of the car
Emphasize the spacious interior and comfortable seating
Mention the latest technology features such as a touchscreen infotainment system
Talk about the safety features like blind spot monitoring and lane departure warning
Offer a test drive to experience the smooth ride and handling
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