Seller Partner Support
Seller Partner Support Interview Questions and Answers
Q1. What happens if a seller is adamant on not understanding a policy and you can't do anything plus you cannot say No to the seller too?
If a seller is adamant on not understanding a policy, try to explain it in a different way and provide examples. If they still refuse, escalate to a higher authority.
Try to understand the seller's perspective and address their concerns
Provide clear and concise explanations of the policy
Use examples to illustrate the policy
If the seller still refuses to comply, escalate the issue to a higher authority
Q2. Write an E-mail to the seller who is asking about the late delivery of their product to the customer?
Email to seller regarding late delivery of product
Acknowledge the delay and apologize for the inconvenience caused
Explain the reason for the delay and provide a new estimated delivery date
Offer compensation or a discount for the inconvenience caused
Assure the seller that steps have been taken to prevent such delays in the future
Q3. What if that doesn't happen? What's your plan B?
Having a plan B is essential in case the desired outcome doesn't happen.
My plan B would be to analyze the reasons why the desired outcome didn't happen and identify alternative solutions.
I would consult with my team or supervisor to brainstorm ideas and come up with a new approach.
If necessary, I would seek guidance from experienced colleagues or subject matter experts.
I would remain flexible and adaptable to adjust my strategies and tactics accordingly.
In case of a technical...read more
Q4. Create account on Flipkart penal
To create an account on Flipkart, you can visit their website and follow the registration process.
Visit the Flipkart website
Click on 'Sign Up' or 'Create Account'
Enter your details such as name, email, and password
Verify your email address
Your account is now created and ready to use
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