Seller Partner Support
Seller Partner Support Interview Questions and Answers

Asked in Amazon

Q. What do you do if a seller refuses to understand a policy, you are unable to assist them, and you cannot deny their request?
If a seller is adamant on not understanding a policy, try to explain it in a different way and provide examples. If they still refuse, escalate to a higher authority.
Try to understand the seller's perspective and address their concerns
Provide clear and concise explanations of the policy
Use examples to illustrate the policy
If the seller still refuses to comply, escalate the issue to a higher authority

Asked in Amazon

Q. Write an email to a seller regarding a customer's complaint about the late delivery of their product.
Email to seller regarding late delivery of product
Acknowledge the delay and apologize for the inconvenience caused
Explain the reason for the delay and provide a new estimated delivery date
Offer compensation or a discount for the inconvenience caused
Assure the seller that steps have been taken to prevent such delays in the future

Asked in Amazon

Q. What if that doesn't happen? What's your plan B?
Having a plan B is essential in case the desired outcome doesn't happen.
My plan B would be to analyze the reasons why the desired outcome didn't happen and identify alternative solutions.
I would consult with my team or supervisor to brainstorm ideas and come up with a new approach.
If necessary, I would seek guidance from experienced colleagues or subject matter experts.
I would remain flexible and adaptable to adjust my strategies and tactics accordingly.
In case of a technical...read more

Asked in Flipkart

Q. Create account on Flipkart penal
To create an account on Flipkart, you can visit their website and follow the registration process.
Visit the Flipkart website
Click on 'Sign Up' or 'Create Account'
Enter your details such as name, email, and password
Verify your email address
Your account is now created and ready to use
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