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BigBasket
Comparebased on 4.5k Reviews
Video summary
Filter reviews by BigBasket Chat Support Executive Reviews
Rating distribution
Category Ratings
Job security
Company culture
Work satisfaction
Work-life balance
Skill development
Salary
Promotions
What employees say about BigBasket?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
50% employees reported
Flexible timing
38% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
7 reviews
Jobseekers also viewed
10 reviews found
Chat Support Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Training and learning
- Skill development - Good
Dislikes
The way they treat employees
Work Details
Work policy: Whenever they required management ask to come office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Chat Support Executive in Pune (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Na
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
- Promotions - Poor
Chat Support Executive (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good environment
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Appraisal policy is not good
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Chat Support Executive in Pune
Part Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
IJP promotions..........Easily without any proper knwoledge anyonone can get promoted, they Just need to give 15rs Gutkha or 1 beer to the managers
Dislikes
Manager:::Only one Person who hardly don't know how to speak with girls...He is A..h..l.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
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Chat Support Executive in Bangalore / Bengaluru
Full Time
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work timings, PF benefits, salary hike eg: 14k for fresher to 20k in 1 year
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
any major issue happened from senior management or technical side, without proper check terminating any low level employees as resolution even though they don't commit any mistake
Work Details
Live Chat Support
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Chat Support Executive (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's work from home job and ypu have to complete your 8hours of login.. In 1 year I have not done more than login hours..
- Job security - Excellent
Dislikes
No carrer growth..
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Chat Support Executive (working remotely)
Full Time
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Process is so simple and no complicated process
- Skill development - Good
- Job security - Excellent
- Company culture - Good
Dislikes
Not paying enough according to assigned work and unexplained deduction from salary.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Chat Support Executive (working remotely)
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Seniors are very much helpful, it is purely work from home.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Salary
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
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Chat Support Executive in Bangalore / Bengaluru
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good support from management
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Ntg
Work Details
Super enjoying alot
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Chat Support Executive in Bangalore / Bengaluru
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work environment, decent company policies and highly supportive seniors.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Nothing
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Top trending discussions
Similar Designation Reviews
Customer Support Executive in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only 1 option is there for work from home and nothing good in company
Dislikes
Everything like the process and support and special person TL they are stupid enough and not properly taking care they are thinking for their own even if a person dying they still thinks for their better
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: When quality score is not proper then they are calling employees back to office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Sales Executive in Hyderabad / Secunderabad
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Knowledge gaining of the customer relationship
- Salary - Excellent
- Skill development - Excellent
Dislikes
There is no support from the team leaders. When ask for the support they are asking us to keep paper and saying to get out from the company
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Support Executive in Bangalore / Bengaluru (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company to work but no future
Dislikes
No growth in organization
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Support Associate in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning about the process
- Company culture - Good
Dislikes
No value for the work
- Promotions - Poor
Customer Support Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No likes
Dislikes
Yes too much work pressure
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Sales Executive in Gurgaon / Gurugram
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Team Lead in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Always good,have not any bad.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
All good, haven't any bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Sonipat
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
New challenges and their solutions likes most
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No words I have for dislike.
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Quality Analyst in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Wfb seems to be great and new learning opportunities
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Office politics are worst here only certain people get benefited even if they don't deserve.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
Team Lead in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working there is good experience
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Nothing
Other BigBasket Reviews
Alliance Manager in Mumbai
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No comments
- Salary - Good
Dislikes
In Big basket lot of partiality is there . Employee who is working hard they doesn't have any respect for his work. Ande Arvind get terminated because they are told that they are not performer and they are being terminated
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
HR Executive Generalist in Kolkata
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
a strong company culture, opportunities for career growth and skill development, a supportive work environment and the ability to contribute to impactful projects within the company
- Job security - Good
- Work satisfaction - Good
Dislikes
low salary hikes, inconsistent work-life balance, high pressure in certain departments, poor communication regarding salary discussions.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Shift Controller in Coimbatore
Full Time
Stores & Material Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Friendly HR's
Dislikes
Such a toxic work culture. They are hired one stores managers he didn't have a degree he completed school education only but hired some employees working under him
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Assistant Manager Quality in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time will credit
- Salary - Good
Dislikes
There is a personal targets from reporting manager. There is no chance to improve new things and no chance to speak also. Completely I felt toxic culture because few Reporting managers having powers and they are Miss using powers by torturing employees just because of personal targets
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Buyer in Nagpur
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time. Maneger is good.
- Salary - Good
- Promotions - Good
- Company culture - Good
Dislikes
They closed any DC. Operation management is not good. They open the DC trail & errors basis. Employees resign his past job because of better future but this company closed any time any location..
- Job security - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Software Developer Test Engineer in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing before 2022 its was good now nothing is good
Dislikes
Manager is very toxic no growth job security is there but they will give you lot of frustration so you will resigned manager don't have the knowledge and there hr team is very worst not supporting to anyone wort company don't join
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Operations Controller in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learn new things and collaboration work environment
- Salary - Good
- Skill development - Good
- Promotions - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Shift incharge should treat every supervisor equally is not happening and in interview I was supposed to working near my location and now after joining given different location travelling 3 hours daily
- Work satisfaction - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Procurement Buyer in Pune
Full Time
eCommerce Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only the job security
- Job security - Excellent
Dislikes
Work culture is very worst...Need to work for the whole day no fix timing....need to keep backup for your weeks offs as well ... it's pure operations job
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Regional Operations Manager in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I was good till 2023
- Promotions - Good
Dislikes
after the year of 2023 corporate politics are high don't have job security and only politics guys are leading regions, and they are promoting and taking their own team without any reason the old employees were thrown with political games.
- Job security - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
QC Executive in Ahmedabad
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
"I enjoy working at Bigbasket because of its dynamic work environment, collaborative team culture, and opportunities for growth. I appreciate the company's customer-centric approach and innovative use of technology and data analytics. The recognition and rewards for employees' hard work and contributions also motivate me to strive for excellence. Overall, working at Bigbasket gives me a sense of purpose and fulfillment."...Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
N/A
- HQ - Bangalore,Karnataka, India
- Internet
- 10k-50k Employees (India)
- Retail
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 10 BigBasket reviews submitted by BigBasket employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BigBasket is the right company for you. 50% of employees reported the... working days at BigBasket as Rotational Shift. 63% employees reported the work timings at BigBasket as Strict timing. Read more- Home >
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