Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Amazon Team. If you also belong to the team, you can get access from here

Amazon Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Amazon Chat Support Executive Interview Questions and Answers

Updated 8 May 2024

Amazon Chat Support Executive Interview Experiences

3 interviews found

Chat Support Executive Interview Questions & Answers

user image Niharika Tadakamalla

posted on 8 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

It was reading speaking and listening test

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

I applied via Naukri.com and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Arround first for this job intraview
  • Q2. Arroun first amazon for this job
  • Q3. Arroun frist for this job
  • Q4. Qustion hinndi first intraviaw
  • Q5. First for intreviaw for job amazon

Interview Preparation Tips

Interview preparation tips for other job seekers - I am intrested for this job amazon this job

Chat Support Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. What important things should be followed when you are in conversa ... read more
asked in BigBasket
Q2. How will you write an email to customer regarding order delivery ... read more
asked in Swiggy
Q3. Why English should be business language?
Q4. What will you do if the company will get high customer flow
asked in Jio
Q5. What do you mean by customer service representative?

Interview Questionnaire 

3 Questions

  • Q1. What is the use of chat prosses in amazon
  • Q2. What work we should do in amazon
  • Q3. Is any targets in chat process
  • Ans. 

    Targets may or may not be present in chat process depending on the company's policies.

    • Some companies may have targets for response time, customer satisfaction, or sales.

    • Targets can help motivate employees and improve performance.

    • However, unrealistic targets can lead to stress and burnout.

    • It is important to clarify the targets and expectations before starting the job.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - What is ur shortterm goal..

Interview questions from similar companies

I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself.
  • Q2. Situation based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, be prepared and be honest.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test with typing.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why you want to work with Groupon?
  • Q2. Last role where you face challenges?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about youself

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak boldly

Interview Questionnaire 

1 Question

  • Q1. Only Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was smooth and simple.
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative

Interview Preparation Tips

Skills: SQL, Algorithm, Data structure
College Name: NA

Interview Questionnaire 

3 Questions

  • Q1. Some question on KMP
  • Q2. Simulation Question
  • Q3. Topological Sort Question

Interview Preparation Tips

Round: Test
Experience: Simple
Tips: Online Coding Questions
Duration: 60 minutes

Round: Technical Interview
Experience: Moderately difficult
Tips: Thorough understanding of all the algorithms is required.

Round: Technical Interview
Experience: Easy
Tips: Need to start a question afresh without attacking it the way you have solved questions in the past

Round: Technical Interview
Experience: Easy/moderately difficult
Tips: The idea was not that easy to click.

Skills: Coding
College Name: IIT BOMBAY
Motivation: Facebook has revolutionised social networking.

Interview Questionnaire 

15 Questions

  • Q1. Indexes in mysql
  • Ans. 

    Indexes in MySQL are used to improve query performance by allowing faster data retrieval.

    • Indexes are created on one or more columns of a table.

    • They work by creating a separate data structure that allows for faster data retrieval.

    • Indexes can be created using the CREATE INDEX statement.

    • Indexes can also be dropped using the DROP INDEX statement.

    • Indexes can be used to speed up SELECT, UPDATE, and DELETE statements.

    • Indexes ...

  • Answered by AI
  • Q2. Difference between include_once and require_once?
  • Ans. 

    include_once and require_once are PHP functions used to include files. The difference is in how they handle errors.

    • include_once will only include the file once, and will not throw a fatal error if the file is not found

    • require_once will also only include the file once, but will throw a fatal error if the file is not found

    • Both functions are used to include files that contain functions or variables that are needed in the

  • Answered by AI
  • Q3. Constructor and destrutor?
  • Q4. Sessions vs cookie. Detailed discussion
  • Ans. 

    Sessions and cookies are both used for maintaining user state, but sessions are server-side and cookies are client-side.

    • Sessions store user data on the server, while cookies store data on the client's browser

    • Sessions are more secure than cookies because the data is not accessible to the client

    • Cookies can be used for tracking user behavior and preferences

    • Sessions are typically used for authentication and authorization p...

  • Answered by AI
  • Q5. Some questions on lucene, solr as it was mentioned in my resume
  • Q6. 8 ball puzzle
  • Q7. Design patterns?
  • Q8. Array of first n numbers.One number is missing.Find missing number?
  • Ans. 

    To find missing number in an array of first n numbers.

    • Calculate the sum of first n numbers using formula n*(n+1)/2

    • Calculate the sum of given array using loop

    • Subtract the sum of array from sum of first n numbers to get the missing number

  • Answered by AI
  • Q9. What is memcache. Some discussion around it
  • Q10. Design a database schema for a chat application where user can send message to an individual or in group
  • Ans. 

    Design a database schema for a chat application with individual and group messaging.

    • Create a 'users' table with unique user IDs

    • Create a 'messages' table with message IDs, sender and receiver IDs, message content, and timestamp

    • Create a 'groups' table with unique group IDs and group names

    • Create a 'group_members' table with group ID and user ID to track group membership

    • Use foreign keys to link tables together

    • Consider inde

  • Answered by AI
  • Q11. Write sql to retrieve all unread messages when user sign in
  • Ans. 

    SQL query to retrieve all unread messages upon user sign in

    • Use a JOIN statement to combine the messages and user tables

    • Filter the results to only show messages that have not been read by the user

    • Use the user's sign in information to identify which messages are unread

  • Answered by AI
  • Q12. Why do you want to join OLX?
  • Ans. 

    I am excited to join OLX because of its innovative approach to online marketplaces and its commitment to customer satisfaction.

    • I am impressed by OLX's user-friendly platform and its ability to connect buyers and sellers from all over the world.

    • I am excited to work with a team of talented developers who are passionate about creating cutting-edge technology.

    • I believe that OLX's focus on customer satisfaction aligns with ...

  • Answered by AI
  • Q13. What difficulties have you faced
  • Ans. 

    I have faced difficulties in debugging complex code and managing project timelines.

    • Debugging complex code with multiple dependencies

    • Managing project timelines with changing requirements

    • Working with legacy code and outdated technologies

    • Collaborating with team members in different time zones

    • Dealing with unexpected bugs and errors

  • Answered by AI
  • Q14. How is the Employee hierarchy in your current organization.Whom do you report to
  • Ans. 

    I report to the Technical Lead and am part of the development team.

    • I report to the Technical Lead

    • I am part of the development team

  • Answered by AI
  • Q15. How much is the web traffic on your site etc
  • Ans. 

    Our website receives an average of 10,000 unique visitors per day.

    • Our website has a steady flow of traffic with a consistent number of unique visitors per day.

    • We use Google Analytics to track our web traffic and analyze user behavior.

    • Our peak traffic times are during weekdays from 9am to 5pm.

    • We have noticed an increase in mobile traffic over the past year.

    • Our website's traffic is primarily driven by organic search and

  • Answered by AI

Interview Preparation Tips

Round: Technical Interview
Experience: Round 4 with CTO :It was a normal discussion.

General Tips: I got a call through recruiter. My telephonic interview got scheduled. Overall process was very fast. It took not more than 3-4 days till I received offer letter.
Skills: Algorithm, Data structure, SQL
College Name: na

Skills evaluated in this interview

Amazon Interview FAQs

How many rounds are there in Amazon Chat Support Executive interview?
Amazon interview process usually has 1-2 rounds. The most common rounds in the Amazon interview process are One-on-one Round and Assignment.
What are the top questions asked in Amazon Chat Support Executive interview?

Some of the top questions asked at the Amazon Chat Support Executive interview -

  1. Is any targets in chat proc...read more
  2. First for intreviaw for job ama...read more
  3. Arroun first amazon for this ...read more

Tell us how to improve this page.

Amazon Chat Support Executive Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more

Interview Questions from Similar Companies

Uber Interview Questions
4.2
 • 149 Interviews
Expedia Group Interview Questions
3.8
 • 76 Interviews
LinkedIn Interview Questions
4.3
 • 66 Interviews
OLX Interview Questions
3.8
 • 57 Interviews
Facebook Interview Questions
4.3
 • 52 Interviews
Groupon Interview Questions
3.1
 • 42 Interviews
Uplers Interview Questions
4.0
 • 41 Interviews
Fareportal Interview Questions
3.4
 • 30 Interviews
Yahoo Interview Questions
4.6
 • 29 Interviews
Airbnb Interview Questions
3.7
 • 23 Interviews
View all
Amazon Chat Support Executive Salary
based on 41 salaries
₹2 L/yr - ₹4.5 L/yr
8% more than the average Chat Support Executive Salary in India
View more details

Amazon Chat Support Executive Reviews and Ratings

based on 22 reviews

4.4/5

Rating in categories

4.0

Skill development

4.5

Work-life balance

4.4

Salary

3.2

Job security

4.6

Company culture

3.5

Promotions

4.1

Work satisfaction

Explore 22 Reviews and Ratings
Customer Service Associate
4.2k salaries
unlock blur

₹0.6 L/yr - ₹6.8 L/yr

Transaction Risk Investigator
3.1k salaries
unlock blur

₹2 L/yr - ₹6.1 L/yr

Associate
2.9k salaries
unlock blur

₹0.8 L/yr - ₹7 L/yr

Senior Associate
2.5k salaries
unlock blur

₹2 L/yr - ₹10.5 L/yr

Program Manager
2.2k salaries
unlock blur

₹9 L/yr - ₹36.7 L/yr

Explore more salaries
Compare Amazon with

Flipkart

3.9
Compare

TCS

3.7
Compare

Google

4.4
Compare

Netflix

4.3
Compare
Did you find this page helpful?
Yes No
write
Share an Interview