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Amazon
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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It was reading speaking and listening test
I applied via Naukri.com and was interviewed in Aug 2022. There was 1 interview round.
Targets may or may not be present in chat process depending on the company's policies.
Some companies may have targets for response time, customer satisfaction, or sales.
Targets can help motivate employees and improve performance.
However, unrealistic targets can lead to stress and burnout.
It is important to clarify the targets and expectations before starting the job.
What people are saying about Amazon
I applied via Approached by Company and was interviewed before Oct 2021. There was 1 interview round.
posted on 18 Aug 2020
I applied via Naukri.com and was interviewed before May 2020. There was 1 interview round.
I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.
I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed before Jan 2024. There were 2 interview rounds.
The assessment of English proficiency was conducted.
I have a Bachelor's degree in Business Administration and 3 years of experience in customer service.
Bachelor's degree in Business Administration
3 years of experience in customer service
Strong communication and problem-solving skills
Experience in handling customer inquiries and resolving issues efficiently
posted on 18 Mar 2023
I applied via Found it and was interviewed in Feb 2023. There were 3 interview rounds.
What are your goals?
Tell me something about our company?
Confidence is a positive belief in oneself, while overconfidence is an excessive and unrealistic belief in one's abilities.
Confidence is based on self-assurance and a realistic assessment of one's skills and abilities.
Overconfidence involves an inflated sense of self-worth and an underestimation of risks and challenges.
Confidence is often earned through experience and knowledge.
Overconfidence can lead to complacency an...
I am a dedicated and experienced customer service executive with a passion for helping customers and resolving their issues.
I have over 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.
I am skilled in handling customer inquiries, complaints, and providing timely and effective solutions.
I have a proven track record of maintaining high customer satisfaction r...
I want to work at your company because of its excellent reputation and commitment to customer satisfaction.
Your company has a strong reputation for providing exceptional customer service.
I am impressed by the positive reviews and feedback from customers about your company's service.
Your company's commitment to customer satisfaction aligns with my own values and work ethic.
I believe working at your company will provide ...
Yes, I can work under pressure.
I thrive in high-pressure situations and remain calm and focused.
I have experience handling difficult customers and resolving their issues efficiently.
I prioritize tasks effectively to meet deadlines even in stressful situations.
I can adapt quickly to changing circumstances and make decisions under pressure.
I maintain a positive attitude and motivate my team during challenging times.
based on 1 interview
Interview experience
based on 22 reviews
Rating in categories
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