Zomato
20+ Savoy Hotel Interview Questions and Answers
Q1. What do you know about Zomato ?
Zomato is a popular online food delivery and restaurant discovery platform.
Zomato allows users to search for restaurants, read and write reviews, and order food for delivery.
It operates in multiple countries around the world, providing a wide range of cuisines and dining options.
Zomato also offers a subscription service called Zomato Gold, which provides discounts and offers at partner restaurants.
Q2. How would you onboard a restaurant that is making good sales orders per month without any marketing onto the Zomato platform?
I would create a tailored marketing plan to showcase the benefits of being on the Zomato platform.
Conduct a thorough analysis of the restaurant's current sales and customer base
Highlight the potential increase in visibility and reach by being on Zomato
Offer a personalized onboarding process to address any concerns or questions the restaurant may have
Provide training on how to optimize their Zomato profile and utilize the platform's features effectively
Q3. How will you convince a traditional restaurant (old restaurant, that does not believe in going online) to onboard on Zomato?
I would highlight the benefits of online presence, showcase success stories of similar restaurants, and offer a trial period.
Explain the potential increase in visibility and customer reach by being listed on Zomato
Share success stories of other traditional restaurants that have seen growth after joining Zomato
Offer a trial period with no commitment to show the restaurant the potential benefits
Provide support and guidance in setting up their online profile and managing orders
Q4. Zomato takes 30% commission, competitors take 22% how will you convince the restaurant owner.
I will highlight the value Zomato provides beyond just commission rates.
Emphasize the additional services and benefits Zomato offers, such as increased visibility, marketing support, and access to a larger customer base.
Provide case studies or testimonials from other restaurants that have seen success with Zomato despite the higher commission rate.
Negotiate with the restaurant owner to find a mutually beneficial solution, such as offering a trial period or discounted rates fo...read more
Q5. What are your current Key Result Areas (KRAs)?
My current KRAs include managing key accounts, developing relationships, achieving sales targets, and providing excellent customer service.
Managing key accounts to ensure customer satisfaction and retention
Developing strong relationships with clients to increase business opportunities
Achieving sales targets by identifying new business opportunities and upselling products/services
Providing excellent customer service by addressing client needs and resolving any issues promptly
Q6. Sales pitch - Random person roaming in mall at his lunch break so sell him anything you just have 5 minutes of time.
I would approach the person with a friendly smile and engage them in a conversation to understand their interests and needs before presenting a product that aligns with them.
Start by greeting the person and asking how their day is going
Engage in small talk to build rapport and establish a connection
Ask open-ended questions to uncover their interests and needs
Present a product that aligns with their interests and needs, highlighting its benefits
Offer a special promotion or dis...read more
Q7. Onboard 100 restaurant in 31 days What resources do you require to make this work from zomato
To onboard 100 restaurants in 31 days, I would require dedicated sales team, marketing support, and streamlined onboarding process.
Dedicated sales team to reach out to potential restaurants and negotiate partnerships
Marketing support to create awareness and attract restaurants to join
Streamlined onboarding process to quickly and efficiently onboard new restaurants
Regular follow-ups and support to ensure successful onboarding and retention
Q8. What are the different areas of Zomato
Zomato operates in various areas including food delivery, restaurant discovery, table reservations, and online ordering.
Food delivery services
Restaurant discovery platform
Table reservations
Online ordering system
Q9. What's the role of a key account manager
Key account managers are responsible for managing relationships with important clients to ensure their needs are met and to maximize sales opportunities.
Develop and maintain strong relationships with key clients
Understand the client's business needs and objectives
Act as the main point of contact for the client within the company
Identify new sales opportunities within the account
Collaborate with internal teams to meet client needs and achieve sales targets
Q10. Sales strategy for new product launch
A successful sales strategy for a new product launch involves thorough market research, identifying target audience, creating a unique value proposition, and effective communication.
Conduct market research to identify potential customers and competitors
Develop a unique value proposition that sets the product apart from competitors
Identify the target audience and tailor the marketing message to their needs
Create a multi-channel marketing plan that includes social media, email,...read more
Q11. Sell a pen to engineer not used pen since 10 years
Highlight the benefits of using a pen after 10 years and how it can enhance the engineer's work.
Emphasize the importance of jotting down ideas and notes for better organization
Discuss the convenience of using a pen for quick sketches or diagrams
Mention the reliability of a pen compared to digital devices in certain situations
Q12. What is zomato and how it works
Zomato is a popular online food delivery and restaurant discovery platform.
Zomato allows users to search for restaurants, read reviews, and order food for delivery or pickup.
Users can also make reservations, view menus, and avail discounts and offers.
Restaurants can list their menus, photos, and promotions on Zomato to attract more customers.
Zomato also offers a premium subscription service called Zomato Gold for exclusive deals and discounts.
Q13. How does Zomato earn money
Zomato earns money through advertising, subscription fees from restaurants, and commission from food orders.
Zomato charges restaurants for advertising on their platform to reach more customers.
Restaurants pay subscription fees to be listed on Zomato's platform and access premium features.
Zomato takes a commission from food orders placed through their platform.
Zomato also offers premium services like Zomato Gold, which is a subscription-based dining program.
Q14. Sale pitch how to sale a pen
Highlight the pen's unique features, demonstrate its quality, and show how it meets the customer's needs.
Start by highlighting the pen's sleek design and durable construction.
Demonstrate the pen's smooth writing experience and long-lasting ink.
Show how the pen's ergonomic grip and retractable tip make it convenient for everyday use.
Explain how the pen's affordable price point makes it a great value for the customer.
Offer a special promotion or discount to incentivize the cust...read more
Q15. Create 1 minut video on given topic
Creating a 1 minute video on a given topic
Plan out the key points you want to cover in the video
Keep the video concise and engaging to maintain viewer interest
Use visuals, animations, and storytelling to make the content more impactful
Include a call to action at the end to encourage viewer engagement
Q16. Swiggy vs Zomato pros & cons
Swiggy and Zomato are popular food delivery platforms in India with their own unique pros and cons.
Swiggy has a larger market share and better delivery network.
Zomato offers a wider variety of cuisines and restaurants.
Swiggy has a user-friendly interface and faster delivery times.
Zomato has a loyalty program and more discounts and offers for users.
Swiggy has better customer service compared to Zomato.
Q17. Future scope of the product
The future scope of the product is promising with potential for expansion and innovation.
The product can be adapted to meet changing customer needs and preferences.
New features and functionalities can be added to enhance the product's value proposition.
The product can be integrated with other technologies to create a more comprehensive solution.
Expansion into new markets and geographies can be explored to increase revenue streams.
Investment in research and development can lea...read more
Q18. Tell me about zomato
Zomato is a popular online food delivery and restaurant discovery platform.
Zomato allows users to search for restaurants, read and write reviews, and order food for delivery or pickup.
It provides information such as menus, photos, and user ratings for restaurants.
Zomato also offers a subscription service called Zomato Gold, which provides discounts and offers at partner restaurants.
Q19. Sell a Bottle and negotiate
I would highlight the unique features of the bottle, emphasize its quality and benefits, and offer a competitive price.
Highlight the unique features of the bottle such as its design, material, or functionality
Emphasize the quality of the bottle and how it compares to competitors
Explain the benefits of using the bottle, such as durability, eco-friendliness, or convenience
Offer a competitive price or special promotion to entice the customer to make a purchase
Q20. Sell a pen to me
This pen is not just a writing tool, but a stylish accessory that will make you stand out.
Highlight the sleek design and quality craftsmanship of the pen
Emphasize the smooth writing experience it provides
Mention any special features like a comfortable grip or refillable ink
Offer a special discount or promotion to entice the customer
Q21. Sell me this pen
This pen is not just a writing tool, but a stylish accessory that will make you stand out in any professional setting.
Highlight the sleek design and professional look of the pen
Emphasize the smooth writing experience it provides
Mention any special features like a comfortable grip or refillable ink
Create a sense of urgency by mentioning limited availability or high demand
Q22. How does Zomato generate revenue?
Zomato generates revenue through various sources including advertising, subscription services, and commission fees.
Advertising: Zomato offers advertising space to restaurants and food delivery services on its platform.
Subscription services: Zomato Gold is a subscription-based service that offers discounts and deals at partner restaurants.
Commission fees: Zomato charges a commission fee to restaurants for orders placed through its platform.
Q23. What recent strategy has Zomato introduced in the market?
Zomato has recently introduced the 'Zomato Pro Plus' subscription service in the market.
Zomato Pro Plus offers additional benefits such as priority delivery and exclusive discounts.
The subscription service aims to enhance customer loyalty and increase revenue for the company.
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