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20+ Savoy Hotel Interview Questions and Answers

Updated 22 Feb 2025
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Q1. What do you know about Zomato ?

Ans.

Zomato is a popular online food delivery and restaurant discovery platform.

  • Zomato allows users to search for restaurants, read and write reviews, and order food for delivery.

  • It operates in multiple countries around the world, providing a wide range of cuisines and dining options.

  • Zomato also offers a subscription service called Zomato Gold, which provides discounts and offers at partner restaurants.

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Q2. How would you onboard a restaurant that is making good sales orders per month without any marketing onto the Zomato platform?

Ans.

I would create a tailored marketing plan to showcase the benefits of being on the Zomato platform.

  • Conduct a thorough analysis of the restaurant's current sales and customer base

  • Highlight the potential increase in visibility and reach by being on Zomato

  • Offer a personalized onboarding process to address any concerns or questions the restaurant may have

  • Provide training on how to optimize their Zomato profile and utilize the platform's features effectively

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Q3. How will you convince a traditional restaurant (old restaurant, that does not believe in going online) to onboard on Zomato?

Ans.

I would highlight the benefits of online presence, showcase success stories of similar restaurants, and offer a trial period.

  • Explain the potential increase in visibility and customer reach by being listed on Zomato

  • Share success stories of other traditional restaurants that have seen growth after joining Zomato

  • Offer a trial period with no commitment to show the restaurant the potential benefits

  • Provide support and guidance in setting up their online profile and managing orders

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Q4. Zomato takes 30% commission, competitors take 22% how will you convince the restaurant owner.

Ans.

I will highlight the value Zomato provides beyond just commission rates.

  • Emphasize the additional services and benefits Zomato offers, such as increased visibility, marketing support, and access to a larger customer base.

  • Provide case studies or testimonials from other restaurants that have seen success with Zomato despite the higher commission rate.

  • Negotiate with the restaurant owner to find a mutually beneficial solution, such as offering a trial period or discounted rates fo...read more

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Q5. What are your current Key Result Areas (KRAs)?

Ans.

My current KRAs include managing key accounts, developing relationships, achieving sales targets, and providing excellent customer service.

  • Managing key accounts to ensure customer satisfaction and retention

  • Developing strong relationships with clients to increase business opportunities

  • Achieving sales targets by identifying new business opportunities and upselling products/services

  • Providing excellent customer service by addressing client needs and resolving any issues promptly

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Q6. Sales pitch - Random person roaming in mall at his lunch break so sell him anything you just have 5 minutes of time.

Ans.

I would approach the person with a friendly smile and engage them in a conversation to understand their interests and needs before presenting a product that aligns with them.

  • Start by greeting the person and asking how their day is going

  • Engage in small talk to build rapport and establish a connection

  • Ask open-ended questions to uncover their interests and needs

  • Present a product that aligns with their interests and needs, highlighting its benefits

  • Offer a special promotion or dis...read more

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Q7. Onboard 100 restaurant in 31 days What resources do you require to make this work from zomato

Ans.

To onboard 100 restaurants in 31 days, I would require dedicated sales team, marketing support, and streamlined onboarding process.

  • Dedicated sales team to reach out to potential restaurants and negotiate partnerships

  • Marketing support to create awareness and attract restaurants to join

  • Streamlined onboarding process to quickly and efficiently onboard new restaurants

  • Regular follow-ups and support to ensure successful onboarding and retention

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Q8. What are the different areas of Zomato

Ans.

Zomato operates in various areas including food delivery, restaurant discovery, table reservations, and online ordering.

  • Food delivery services

  • Restaurant discovery platform

  • Table reservations

  • Online ordering system

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Q9. What's the role of a key account manager

Ans.

Key account managers are responsible for managing relationships with important clients to ensure their needs are met and to maximize sales opportunities.

  • Develop and maintain strong relationships with key clients

  • Understand the client's business needs and objectives

  • Act as the main point of contact for the client within the company

  • Identify new sales opportunities within the account

  • Collaborate with internal teams to meet client needs and achieve sales targets

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Q10. Sales strategy for new product launch

Ans.

A successful sales strategy for a new product launch involves thorough market research, identifying target audience, creating a unique value proposition, and effective communication.

  • Conduct market research to identify potential customers and competitors

  • Develop a unique value proposition that sets the product apart from competitors

  • Identify the target audience and tailor the marketing message to their needs

  • Create a multi-channel marketing plan that includes social media, email,...read more

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Q11. Sell a pen to engineer not used pen since 10 years

Ans.

Highlight the benefits of using a pen after 10 years and how it can enhance the engineer's work.

  • Emphasize the importance of jotting down ideas and notes for better organization

  • Discuss the convenience of using a pen for quick sketches or diagrams

  • Mention the reliability of a pen compared to digital devices in certain situations

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Q12. What is zomato and how it works

Ans.

Zomato is a popular online food delivery and restaurant discovery platform.

  • Zomato allows users to search for restaurants, read reviews, and order food for delivery or pickup.

  • Users can also make reservations, view menus, and avail discounts and offers.

  • Restaurants can list their menus, photos, and promotions on Zomato to attract more customers.

  • Zomato also offers a premium subscription service called Zomato Gold for exclusive deals and discounts.

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Q13. How does Zomato earn money

Ans.

Zomato earns money through advertising, subscription fees from restaurants, and commission from food orders.

  • Zomato charges restaurants for advertising on their platform to reach more customers.

  • Restaurants pay subscription fees to be listed on Zomato's platform and access premium features.

  • Zomato takes a commission from food orders placed through their platform.

  • Zomato also offers premium services like Zomato Gold, which is a subscription-based dining program.

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Q14. Sale pitch how to sale a pen

Ans.

Highlight the pen's unique features, demonstrate its quality, and show how it meets the customer's needs.

  • Start by highlighting the pen's sleek design and durable construction.

  • Demonstrate the pen's smooth writing experience and long-lasting ink.

  • Show how the pen's ergonomic grip and retractable tip make it convenient for everyday use.

  • Explain how the pen's affordable price point makes it a great value for the customer.

  • Offer a special promotion or discount to incentivize the cust...read more

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Q15. Create 1 minut video on given topic

Ans.

Creating a 1 minute video on a given topic

  • Plan out the key points you want to cover in the video

  • Keep the video concise and engaging to maintain viewer interest

  • Use visuals, animations, and storytelling to make the content more impactful

  • Include a call to action at the end to encourage viewer engagement

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Q16. Swiggy vs Zomato pros & cons

Ans.

Swiggy and Zomato are popular food delivery platforms in India with their own unique pros and cons.

  • Swiggy has a larger market share and better delivery network.

  • Zomato offers a wider variety of cuisines and restaurants.

  • Swiggy has a user-friendly interface and faster delivery times.

  • Zomato has a loyalty program and more discounts and offers for users.

  • Swiggy has better customer service compared to Zomato.

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Q17. Future scope of the product

Ans.

The future scope of the product is promising with potential for expansion and innovation.

  • The product can be adapted to meet changing customer needs and preferences.

  • New features and functionalities can be added to enhance the product's value proposition.

  • The product can be integrated with other technologies to create a more comprehensive solution.

  • Expansion into new markets and geographies can be explored to increase revenue streams.

  • Investment in research and development can lea...read more

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Q18. Tell me about zomato

Ans.

Zomato is a popular online food delivery and restaurant discovery platform.

  • Zomato allows users to search for restaurants, read and write reviews, and order food for delivery or pickup.

  • It provides information such as menus, photos, and user ratings for restaurants.

  • Zomato also offers a subscription service called Zomato Gold, which provides discounts and offers at partner restaurants.

Add your answer

Q19. Sell a Bottle and negotiate

Ans.

I would highlight the unique features of the bottle, emphasize its quality and benefits, and offer a competitive price.

  • Highlight the unique features of the bottle such as its design, material, or functionality

  • Emphasize the quality of the bottle and how it compares to competitors

  • Explain the benefits of using the bottle, such as durability, eco-friendliness, or convenience

  • Offer a competitive price or special promotion to entice the customer to make a purchase

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Q20. Sell a pen to me

Ans.

This pen is not just a writing tool, but a stylish accessory that will make you stand out.

  • Highlight the sleek design and quality craftsmanship of the pen

  • Emphasize the smooth writing experience it provides

  • Mention any special features like a comfortable grip or refillable ink

  • Offer a special discount or promotion to entice the customer

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Q21. Sell me this pen

Ans.

This pen is not just a writing tool, but a stylish accessory that will make you stand out in any professional setting.

  • Highlight the sleek design and professional look of the pen

  • Emphasize the smooth writing experience it provides

  • Mention any special features like a comfortable grip or refillable ink

  • Create a sense of urgency by mentioning limited availability or high demand

Add your answer

Q22. How does Zomato generate revenue?

Ans.

Zomato generates revenue through various sources including advertising, subscription services, and commission fees.

  • Advertising: Zomato offers advertising space to restaurants and food delivery services on its platform.

  • Subscription services: Zomato Gold is a subscription-based service that offers discounts and deals at partner restaurants.

  • Commission fees: Zomato charges a commission fee to restaurants for orders placed through its platform.

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Q23. What recent strategy has Zomato introduced in the market?

Ans.

Zomato has recently introduced the 'Zomato Pro Plus' subscription service in the market.

  • Zomato Pro Plus offers additional benefits such as priority delivery and exclusive discounts.

  • The subscription service aims to enhance customer loyalty and increase revenue for the company.

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Interview Process at Savoy Hotel

based on 36 interviews
3 Interview rounds
One-on-one Round - 1
One-on-one Round - 2
One-on-one Round - 3
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