10+ Zomato Costumer Support Interview Questions & Answers | Complete Prep Guide 2025

Zomato Costumer Support Interview Experiences

2 interviews found

Costumer Support Interview Questions & Answers

Anonymous

posted on 5 Feb 2025

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Aug 2024.

Round 1 - Aptitude Test

Round 2 - Technical

(2 Questions)

Q1. Technical problem

Add your answer

Q2. Telecaller coustomer service

Add your answer

Round 3 - Technical

(2 Questions)

Q1. Coustomer service

Add your answer

Q2. Telecaller

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Great experience for automatically working

Costumer Support Interview Questions & Answers

Anonymous

posted on 5 May 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Technical

(3 Questions)

Q1. • Tell me something about yourself ?… • what are your strengths ?… • why are you interested in this job ?…

Ans.

I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.

Strengths: Strong communication skills, ability to empathize with customers, problem-solving skills
Examples: Successfully resolved customer complaints at previous job, received positive feedback from customers
Interested in this job because: I enjoy helping people and finding solutions to their problems, and...

Answered by AI

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Q2. • Describe how you are ?…

Ans.

I am a friendly and empathetic person who enjoys helping others.

I have excellent communication skills and can easily connect with people from different backgrounds.
I am patient and can handle difficult situations calmly.
I am a good listener and can understand the customer's needs and concerns.
I am knowledgeable about the product/service and can provide accurate information and solutions.
I am a team player and can colla...

Answered by AI

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Q3. Why do you want this job ?…

Ans.

I am passionate about helping people and providing excellent customer service.

I enjoy interacting with people and solving their problems
I have previous experience in customer support and have received positive feedback from customers
I am a quick learner and can adapt to new situations easily
I am excited about the opportunity to work for a company with a strong reputation for customer satisfaction

Answered by AI

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Interview questions from similar companies

Costumer Support Interview Questions & Answers

Amazon

Anonymous

posted on 9 Sep 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Aug 2024. There were 4 interview rounds.

Round 1 - Assignment

My name is bratma kumari
I am 24 year old
I am a married
I am a housewife and my qualification 12th pass. And 58.8 percentage
I am currently Ghaziabad Uttar Pradesh

Round 2 - Assignment

I have a customer support remote job for Amazon please give me a chance

Round 3 - Coding Test

I am immediately join this job I am 100% hard working and anytime ready this job

Round 4 - HR

(5 Questions)

Q1. Kya main interview Ghar se hi de sakti hun

Add your answer

Q2. This is a remote job

Add your answer

Q3. Kya main interview online de sakti hun

Add your answer

Q4. Mera interview kab hoga

Add your answer

Q5. I am waiting for response and this opportunity

Add your answer

Interview Preparation Tips

Topics to prepare for Amazon Costumer Support interview:

Remote virtual customer support
Current Job

Interview preparation tips for other job seekers - Customer support remote job

Costumer Support Interview Questions & Answers

JustDial

Anonymous

posted on 12 Oct 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Technical

(4 Questions)

Q1. Bassic computer

Add your answer

Q2. Garnal knowledge

Add your answer

Q3. Why should hire you

Add your answer

Q4. Introduce myself

Add your answer

Costumer Support Interview Questions & Answers

Indiamart Intermesh

Anonymous

posted on 22 Mar 2022

I was interviewed in Feb 2022.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(4 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. What is your family background?

Add your answer

Q3. What are your strengths and weaknesses?

Add your answer

Q4. Tell me about yourself.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam a freshar Iam interest కస్టమర్ sopourt

Costumer Support Interview Questions & Answers

Amazon

Anonymous

posted on 8 Mar 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. About company and

Add your answer

Q2. About interview

Add your answer

Costumer Support Interview Questions & Answers

Amazon

Anonymous

posted on 4 May 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Group Discussion

A group discussion is a type of interview process where a grouup of candidates is given a topic to discuss among themeselves for a certain period of time. The aim of the GD is to evaluate the communication skills, problem-solving ability, and teamwork skill of the candidates.
The topic of the GD can be related to current affais, business, social issues, or any other topic that the interviewe thinks is relevant to the job or company. The time structure of the GD can vary, but typically, candidates are given 10-15 minutes to discuss the topic among themselves.

Round 2 - Case Study

A case study is a research method that involves an in-depth analysis of a particular situation, organization, or event the aim of a case study is to provide a detailed understanding of the subject matter and to identify key issues and potential solutions.
The topic of a case study can vary widely depending on the field of study. For example ,a case study in business might examine the success or failure of a company's marketing strategy, while a case study in medicine might analyze the effectiveness of a particular treatment for a disease.
The final output of a case study typically includes a written report that summarizes the key findings, identifies the challenges and opportunities, and provides recommendation for action. The report may include quantitative data, such as financial metrics or survey results, as well as qualitativ data , such as quotes from interviews or obervatios.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. know your strenghts and weakness: Before you start job hunting, take some time to identity your skills, strengths, and weaknesses. Knowing what you're good at and where you need improvement can help you find a job that's a good fit for you.
2.Customize your resume and Cover letter : Your resume and cover letter should be tailored to the specific job you're applying for. make sure you resume highlights you relevant skills and experience, and you cover letter should explain why you're a good fit for the position.
3. Network: Networking is a great way to find job opportuniities . Attend industry events join prefessional associations, an deach out to poeple in your network to let them know you're looking for a job.

Costumer Support Interview Questions & Answers

Amazon

Anonymous

posted on 15 Jun 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in May 2023. There were 7 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - Documents

(4 Questions)

Q1. Tell me your self

Ans. This is Gourav Seth .I'm from Kolkata West Bengal. My high qualification it's high secondary &little bet computer knowledge. My best hobe it's reading books & playing cricket.

Answered Anonymously

Add your answer

Q2. Tell me about your self

Add your answer

Q3. What was your highest qualification

Add your answer

Q4. Why you want this job

Add your answer

Round 3 - Aptitude Test

High secondary & computer knowledge

Round 4 - HR

(1 Question)

Q1. Are you comfortable with this job

Add your answer

Round 5 - Assignment

Costomer handling. Technical support

Round 6 - Case Study

If you're giving me trening.i have to do each and every thing

Round 7 - Technical

(1 Question)

Q1. Computer scan. Website blocking

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good platform. And I want a job opportunity

Costumer Support Interview Questions & Answers

Amazon

Anonymous

posted on 26 Jul 2022

I applied via Naukri.com

Round 1 - HR

(2 Questions)

Q1. What are the need to customer and want

Ans.

Customers need products/services that solve their problems and fulfill their desires. Wants are the extras that enhance their experience.

Needs are essential for survival and well-being, while wants are not necessary but add value
Customers want quality, convenience, affordability, and personalized experiences
Examples of needs: food, shelter, clothing, healthcare. Examples of wants: luxury cars, designer clothes, exotic ...

Answered by AI

Add your answer

Q2. Who can help you customer and my behaviour

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer to need and want to clear to and doubt and customer provided information to customers

Costumer Support Interview Questions & Answers

Amazon

Anonymous

posted on 16 Jan 2022

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell me about year self?

Add your answer

Q2. Why do you work at amazon

Ans. I am self motivated and high achieving employee who strong ly belive you. Make significant progress in. Our organisation if everyone in the team is pulling in the same direction.

Answered Anonymously

View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am so lucky because the company chansed me for work so thank you amazon

Zomato Interview FAQs

How many rounds are there in Zomato Costumer Support interview?

Zomato interview process usually has 2-3 rounds. The most common rounds in the Zomato interview process are Technical, Resume Shortlist and Aptitude Test.

What are the top questions asked in Zomato Costumer Support interview?

Some of the top questions asked at the Zomato Costumer Support interview -

Telecaller coustomer serv...read more
Coustomer serv...read more
Technical prob...read more

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Zomato Costumer Support Salary

based on 4 salaries

₹3.3 L/yr - ₹4 L/yr

47% more than the average Costumer Support Salary in India

View more details

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