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Zomato Costumer Support Interview Questions and Answers
Zomato Costumer Support Interview Experiences
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.
(3 Questions)
- Q1. • Tell me something about yourself ?… • what are your strengths ?… • why are you interested in this job ?…
- Ans.
I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.
Strengths: Strong communication skills, ability to empathize with customers, problem-solving skills
Examples: Successfully resolved customer complaints at previous job, received positive feedback from customers
Interested in this job because: I enjoy helping people and finding solutions to their problems, and...
- Q2. • Describe how you are ?…
- Ans.
I am a friendly and empathetic person who enjoys helping others.
I have excellent communication skills and can easily connect with people from different backgrounds.
I am patient and can handle difficult situations calmly.
I am a good listener and can understand the customer's needs and concerns.
I am knowledgeable about the product/service and can provide accurate information and solutions.
I am a team player and can colla...
- Q3. Why do you want this job ?…
- Ans.
I am passionate about helping people and providing excellent customer service.
I enjoy interacting with people and solving their problems
I have previous experience in customer support and have received positive feedback from customers
I am a quick learner and can adapt to new situations easily
I am excited about the opportunity to work for a company with a strong reputation for customer satisfaction
Interview questions from similar companies
Selected
I applied via Naukri.com and was interviewed in Aug 2024. There were 4 interview rounds.
My name is bratma kumari
I am 24 year old
I am a married
I am a housewife and my qualification 12th pass. And 58.8 percentage
I am currently Ghaziabad Uttar Pradesh
I have a customer support remote job for Amazon please give me a chance
I am immediately join this job I am 100% hard working and anytime ready this job
(5 Questions)
- Q1. Kya main interview Ghar se hi de sakti hun
- Q2. This is a remote job
- Q3. Kya main interview online de sakti hun
- Q4. Mera interview kab hoga
- Q5. I am waiting for response and this opportunity
Interview Preparation Tips
- Remote virtual customer support
- Current Job
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. About company and
- Q2. About interview
Selected
I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.
A group discussion is a type of interview process where a grouup of candidates is given a topic to discuss among themeselves for a certain period of time. The aim of the GD is to evaluate the communication skills, problem-solving ability, and teamwork skill of the candidates.
The topic of the GD can be related to current affais, business, social issues, or any other topic that the interviewe thinks is relevant to the job or company. The time structure of the GD can vary, but typically, candidates are given 10-15 minutes to discuss the topic among themselves.
A case study is a research method that involves an in-depth analysis of a particular situation, organization, or event the aim of a case study is to provide a detailed understanding of the subject matter and to identify key issues and potential solutions.
The topic of a case study can vary widely depending on the field of study. For example ,a case study in business might examine the success or failure of a company's marketing strategy, while a case study in medicine might analyze the effectiveness of a particular treatment for a disease.
The final output of a case study typically includes a written report that summarizes the key findings, identifies the challenges and opportunities, and provides recommendation for action. The report may include quantitative data, such as financial metrics or survey results, as well as qualitativ data , such as quotes from interviews or obervatios.
Interview Preparation Tips
2.Customize your resume and Cover letter : Your resume and cover letter should be tailored to the specific job you're applying for. make sure you resume highlights you relevant skills and experience, and you cover letter should explain why you're a good fit for the position.
3. Network: Networking is a great way to find job opportuniities . Attend industry events join prefessional associations, an deach out to poeple in your network to let them know you're looking for a job.
Selected
I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.
(4 Questions)
- Q1. Bassic computer
- Q2. Garnal knowledge
- Q3. Why should hire you
- Q4. Introduce myself
Selected
I applied via Naukri.com and was interviewed in May 2023. There were 7 interview rounds.
(4 Questions)
- Q1. Tell me your self
- Ans. This is Gourav Seth .I'm from Kolkata West Bengal. My high qualification it's high secondary &little bet computer knowledge. My best hobe it's reading books & playing cricket.
- Q2. Tell me about your self
- Q3. What was your highest qualification
- Q4. Why you want this job
High secondary & computer knowledge
(1 Question)
- Q1. Are you comfortable with this job
Costomer handling. Technical support
If you're giving me trening.i have to do each and every thing
(1 Question)
- Q1. Computer scan. Website blocking
Interview Preparation Tips
I applied via Naukri.com
(2 Questions)
- Q1. What are the need to customer and want
- Ans.
Customers need products/services that solve their problems and fulfill their desires. Wants are the extras that enhance their experience.
Needs are essential for survival and well-being, while wants are not necessary but add value
Customers want quality, convenience, affordability, and personalized experiences
Examples of needs: food, shelter, clothing, healthcare. Examples of wants: luxury cars, designer clothes, exotic ...
- Q2. Who can help you customer and my behaviour
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about year self?
- Q2. Why do you work at amazon
- Ans. I am self motivated and high achieving employee who strong ly belive you. Make significant progress in. Our organisation if everyone in the team is pulling in the same direction.
Interview Preparation Tips
I was interviewed in Feb 2022.
(4 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. General
- Q2. What a person called if he knows two languages
- Ans.
A person who knows two languages is called bilingual.
A person who knows two languages is called bilingual.
Bilingual individuals can communicate and understand two different languages.
Being bilingual is a valuable skill in many industries, including customer support.
Examples of bilingual individuals include someone who speaks both English and Spanish, or someone who speaks both French and German.
- Q3. How nutrition imp to kids
- Ans.
Nutrition is crucial for kids' growth and development.
Proper nutrition supports brain development and cognitive function.
A balanced diet helps maintain a healthy weight and reduces the risk of chronic diseases.
Good nutrition also supports immune function and helps prevent infections.
Examples of nutrient-rich foods for kids include fruits, vegetables, whole grains, lean proteins, and low-fat dairy products.
Interview Preparation Tips
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Zomato Costumer Support Interview Process
based on 1 interview
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