JustDial Costumer Support Interview Questions and Answers

Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. What are your strengths and weaknesses?
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Q4. Tell me about yourself.
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Q1. How can we grow our company
Ans. The more money you spend to grow the company, the more it will grow or the more the production increase, the more profit the company will make.
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Q2. The more money you spend to grow the company, the more it will grow or the more the production increase, the more profit the company will make.
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Q3. How to recover company's loss
Ans. 
Recovering company's loss involves analyzing the root cause, implementing cost-cutting measures, increasing revenue streams, and improving customer satisfaction.
• Analyze the root cause of the loss to identify areas of improvement

• Implement cost-cutting measures such as reducing unnecessary expenses

• Increase revenue streams through marketing strategies or product diversification

• Improve customer satisfaction to retain exist
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Q4. How to improve customer service
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Improving customer service involves listening to feedback, training employees, personalizing interactions, and utilizing technology.
• Listen to customer feedback and make necessary improvements

• Provide thorough training for employees to handle various situations

• Personalize interactions with customers to make them feel valued

• Utilize technology such as chatbots or CRM systems to streamline processes

• Offer multiple channels f...read more
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Q5. How to increase company's product production?
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Increasing company's product production can be achieved by optimizing production processes, investing in technology and equipment, improving supply chain efficiency, and implementing lean manufacturing principles.
• Optimize production processes to reduce waste and increase efficiency

• Invest in technology and equipment to automate tasks and increase output

• Improve supply chain efficiency to reduce lead times and ensure time...read more
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Q6. How to make your company the number 1 compony in the world
Ans. At least one company should be opened in every country, this way your business will also increase and your income will also increase. In this way no 1 company will be formed.
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Q1. Tell me about yourself?
Ans. Suru,so,my name is shreya & I am 19 year's old. I have some background in data analysis,with a degree from University holkar science college Indore.
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Q2. Why Do You Want This Job?
Ans. As a fresher , It would be a wonderful opportunity to start my career with a reputed company like yours.
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Q3. What is your greatest weakness?
Ans. My weakness is that I am mostly afraid of failure and fell unwell to multitask.and my greatest weakness is i trust people easily.
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Q4. What is your greatest strength?
Ans. My greatest strength is self-motivation and honest person.
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Q1. About company and
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Q2. About interview
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Q1. About according to preffession whatever any good questions
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Q2. About the job and carrer
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Q3. About experience and weak point
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Q4. About strength and good quality
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Q5. About hobbies and any job related quiz
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Q6. About your family
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Q7. About the future plans
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Q8. About your mind setup
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Q9. Should ask about environments around uh
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Q10. About friends circle
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Q1. How to recognise of coustomer services and how to deal any problem of coustomer
Ans. 
Recognizing customer service involves identifying customer needs and providing solutions. Handling customer problems requires active listening and empathy.
• Listen actively to understand the customer's issue

• Show empathy and understanding towards the customer

• Offer solutions or alternatives to resolve the problem

• Follow up with the customer to ensure satisfaction

• Maintain a positive attitude and professional demeanor through
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Q2. Any product details share with customer
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When sharing product details with customers, it is important to be clear, concise, and informative.
• Provide accurate information about the product's features and benefits

• Explain how the product works and how it can meet the customer's needs

• Address any potential concerns or questions the customer may have

• Offer additional information or resources if needed, such as user manuals or online tutorials
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Q3. What is return policy?
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Return policy is a set of rules and guidelines that dictate how customers can return items they have purchased.
• Return policy outlines the timeframe in which returns are accepted

• It specifies the condition items must be in for a return to be processed

• Some return policies include restocking fees or return shipping costs

• Return policies may vary between different stores or companies
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Q4. Where is my order?
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Q5. How I give good service for coustomer?
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A group discussion is a type of interview process where a grouup of candidates is given a topic to discuss among themeselves for a certain period of time. The aim of the GD is to evaluate the communication skills, problem-solving ability, and teamwork skill of the candidates.
The topic of the GD can be related to current affais, business, social issues, or any other topic that the interviewe thinks is relevant to the job or company. The time structure of the GD can vary, but typically, candidates are given 10-15 minutes to discuss the topic among themselves.

A case study is a research method that involves an in-depth analysis of a particular situation, organization, or event the aim of a case study is to provide a detailed understanding of the subject matter and to identify key issues and potential solutions.
The topic of a case study can vary widely depending on the field of study. For example ,a case study in business might examine the success or failure of a company's marketing strategy, while a case study in medicine might analyze the effectiveness of a particular treatment for a disease.
The final output of a case study typically includes a written report that summarizes the key findings, identifies the challenges and opportunities, and provides recommendation for action. The report may include quantitative data, such as financial metrics or survey results, as well as qualitativ data , such as quotes from interviews or obervatios.

Aptitude round me quize question hote hai

Coding test me code hote hai aur us code ke jawab dene hote hai

Company kuch assignment deti hai use complete karne padte hai

Agar costmer ko kisi product me problem hai to us broblem ko pura study karke uska solution nikalna padta hai

Group discussion me 6,7 logo ke beech kisi topic ko leke discuss kiya jata hai

Q1. What is ur Name, my name is sayali Bokde
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Q2. Aap kaha se belong karte hai
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Q3. Aap ne kaha tak padhai ki hai,i have done my 12th state board,maharashtra
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Q4. Aapka work experience, I am fresher
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