Zomato Senior Product Manager Interview Questions and Answers

Q1. Design consideration for massive distributed peer computing systems
Ans. 
Design considerations for massive distributed peer computing systems
• Scalability to handle large number of nodes

• Fault tolerance to ensure system reliability

• Consensus mechanisms for decision-making among peers

• Security measures to protect data and prevent unauthorized access

• Efficient communication protocols for inter-node communication
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Q2. Design a electric car charging point planning system
Ans. 
Design a system for planning electric car charging points
• Consider location of charging points for accessibility

• Include real-time availability updates for users

• Implement a reservation system to avoid overcrowding

• Integrate payment options for convenience

• Utilize data analytics to optimize charging point placement
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Q1. Explain conflict resolution over roles and responsibilites
Ans. 
Conflict resolution over roles and responsibilities involves clear communication, understanding each other's perspectives, and finding a mutually beneficial solution.
• Open communication is key to resolving conflicts over roles and responsibilities.

• Listen to each other's perspectives and try to understand where the conflict is stemming from.

• Identify common goals and work towards finding a compromise that benefits all par...read more
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Q2. Explain think big experience
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Tell me about yourself

Return to origin (i.e. to warehouse) for Nykaa has increased from 5% to 7% within a span of 1 month. What are the potential reasons for this increase? How will you solve for these issues?
(I first drew the entire process from order to delivery and the reverse logistics. Then I discussed my hypotheses and asked clarifying questions to reject/ accept the hypotheses)

Q1. Tell me about yourself and the data analytics projects done
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Q2. Detailed discussion on one project on hotel recommendation system I built as data analyst. Probed on why it was done, data used, techniques tested and implemented, performance metrics
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Q3. Questions on SQL (Basic). Asked questions on types of joins, lag functions
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Nykaa currently has X million registered users, only Y% of them have transacted till date and out of Y, 60% of them have done only 1 transaction. How would you increase the repeat transactions (i.e. 60%) and how would you increase Y i.e. increase the share of transacting customers?

What are the product changes required for solving above problem? How would you prioritize these features?

Q1. Tell me about a time when you went above and beyond for customer
Ans. 
I once personally delivered a replacement product to a customer's home after hours.
• Customer's product was defective and needed immediate replacement

• I arranged for a replacement product to be delivered to the customer's home

• I personally delivered the product after hours to ensure customer satisfaction
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Q2. Tell me a time when you werent happy with the status quo
Ans. 
I challenged the status quo by implementing a new project management system.
• Identified inefficiencies in the current project management process

• Researched and proposed a new project management system to streamline workflows

• Convinced stakeholders of the benefits of the new system

• Implemented the new system and trained team members on its use
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Case study was around the improvement in existing product

Q1. Everything about work experience, behavioral questions, case study
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Q1. Tell me about a time you had to disagree and commit?
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Q1. Behaviourals based on amazon principles
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