Zomato Category Manager Interview Questions and Answers

The interview included three case studies, two puzzles, and questions related to my CV, lasting for over an hour.

Q1. Case related to their category
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Q1. Cases related to lead generation on their portal and cv based
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Q1. How will you manage conflicts with stakeholders?
Ans. 
I will address conflicts by actively listening, understanding perspectives, finding common ground, and proposing solutions.
• Actively listen to all stakeholders involved to understand their perspectives

• Identify common ground and areas of agreement to build upon

• Propose solutions that address the concerns of all parties involved

• Seek input and feedback from stakeholders throughout the conflict resolution process
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Q1. Examples to showcase application of leadership princiy
Ans. 
I have demonstrated leadership principles through leading cross-functional teams, setting strategic direction, and fostering a collaborative work environment.
• Led a cross-functional team to successfully launch a new product line, resulting in a 20% increase in sales

• Set strategic direction for category growth by analyzing market trends and consumer behavior

• Fostered a collaborative work environment by promoting open commu
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Q2. General questions about what you feel about the app
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Q3. Motivation towards applying for the role
Ans. 
I am motivated to apply for the role of Category Manager because of my passion for strategic planning and driving business growth.
• Passion for strategic planning and analysis

• Experience in driving business growth through effective category management

• Desire to contribute to the success of the company by optimizing product assortment and pricing strategies
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Improvements and Suggestions for Grocery

Q1. Details about P and L
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Q2. P and L cases of my previous company, sample P and L, unit economics questions of Grocery
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Q3. Details about previous company work experience
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Q1. Overall understanding of grocery
Ans. 
An overall understanding of grocery includes knowledge of various product categories, consumer preferences, market trends, and supply chain management.
• Understanding different product categories such as fresh produce, dairy, meat, canned goods, etc.

• Knowledge of consumer preferences and purchasing behavior in the grocery industry.

• Awareness of market trends and emerging products in the grocery sector.

• Understanding supply ...read more
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Q2. Types of Grocery delivery
Ans. 
There are various types of grocery delivery services available.
• Traditional grocery delivery: Customers place orders online or over the phone and groceries are delivered to their doorstep.

• Subscription-based grocery delivery: Customers subscribe to a service and receive regular deliveries of groceries.

• On-demand grocery delivery: Customers can order groceries through a mobile app or website and have them delivered within ...read more
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Q1. A lot of questions around sales funnel and how to improve the same
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Q2. Questions around how digital marketing would be leveraged Upon
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Q1. How do you think your skills are aligned with the role you want to get into?
Ans. Anything from the past work experience which emphasis on the new JTBD will suffice. One basically needs to answer what they bring to the table and how will it help the employer.
Answered by Anushka Gupta
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Q1. Team/ Managerial skills
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Amazon leadership principles based psychometric test

Q1. How would you handle Twitter customer escalation?
Ans. 
I would promptly respond to the customer's concern and try to resolve the issue through direct messaging or by providing contact information for further assistance.
• Acknowledge the customer's concern and apologize for any inconvenience.

• Ask for more details about the issue and try to understand the root cause.

• Provide a solution or escalate the issue to the appropriate team if necessary.

• Follow up with the customer to ensu...read more
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Q1. Pne instance when you stood up to your superior.
Ans. 
I once stood up to my superior when I disagreed with their decision to cut corners on product quality.
• My superior wanted to use cheaper materials to save costs, but I knew it would compromise the quality of the product.

• I presented my concerns and provided evidence to support my argument.

• We had a productive discussion and ultimately decided to stick with the higher quality materials.

• My superior appreciated my input and
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