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Sutherland Global Services Customer Service Associate Hyderabad / Secunderabad Reviews

Updated 8 Apr, 2025
Overall Rating
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3.3/5
based on 45 reviews

Rating distribution

Category Ratings

3.0

Work-life balance

3.0

Work satisfaction

2.9

Job security

2.9

Skill development

2.8

Company culture

2.8

Salary

2.4

Promotions

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

71% employees reported

Rotational Shift

Rotational Shift

80% employees reported

Flexible timing

Flexible timing

50% employees reported

Within city

Within city

53% employees reported

Gender based rating

3.3
female

Rated by Women

20 reviews

3.2
male

Rated by Men

24 reviews

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Top Mentions in Sutherland Global Services Customer Service Associate Hyderabad / Secunderabad Reviews

45 reviews found

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People also ask about Sutherland Global Services, Hyderabad / Secunderabad Customer Service Associates

Is Sutherland Global Services, Hyderabad / Secunderabad a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 45 employee reviews, it's clear that most customer service associates have an average experience working at Sutherland Global Services, Hyderabad / Secunderabad. Work-life balance holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about work-life balance and on AmbitionBox.
Does Sutherland Global Services, Hyderabad / Secunderabad pay their Customer Service Associates well?
According to AmbitionBox reviews, Sutherland Global Services, Hyderabad / Secunderabad customer service associates rate their salary and benefits at 2.8 out of 5, based on 45 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Sutherland Global Services, Hyderabad / Secunderabad's customer service associates salaries here .
How is the work culture at Sutherland Global Services, Hyderabad / Secunderabad for Customer Service Associates?
Work culture at Sutherland Global Services, Hyderabad / Secunderabad for customer service associates is rated 2.8 out of 5 by 45 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Sutherland Global Services, Hyderabad / Secunderabad for Customer Service Associates?
Based on 45 reviews on AmbitionBox, Sutherland Global Services, Hyderabad / Secunderabad's customer service associates rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Sutherland Global Services, Hyderabad / Secunderabad.
Is work from home available to Customer Service Associates at Sutherland Global Services, Hyderabad / Secunderabad?
According to 17 AmbitionBox reviews, Sutherland Global Services, Hyderabad / Secunderabad does not currently offer any work-from-home options to customer service associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Sutherland Global Services, Hyderabad / Secunderabad as a Customer Service Associate?
To get a job at Sutherland Global Services, Hyderabad / Secunderabad as a Customer Service Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Sutherland Global Services interview questions and practice your responses to prepare thoroughly.

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