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Sutherland Global Services Customer Service Associate Interview Questions, Process, and Tips
Updated
11 Dec 2024
Top Sutherland Global Services Customer Service Associate Interview Questions and Answers
- Q1. Your preferred game and how to play it
- Q2. Talk about any topic for 1 minute.
- Q3. What you know about Sutherland Global Services?
27 Sutherland Global Services Customer Service Associate Interview Experiences
55 questions found
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Popular
Anonymous
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Why Sutherland, Any topic to speak for 2 minutes in English. Add Answer
3
Technical Round (1 Question)
- Q1. Screening of English fluency View Answers (1)
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Sep 2023.
3 Interview Rounds
1
Group Discussion Round
Speak about 2 minutes continuously about a random topic they gave on time
2
HR Round (1 Question)
- Q1. Ask about our previous experience and about us Add Answer
3
Behavioral Round (1 Question)
- Q1. They will check our english fluency Add Answer
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Job Fair and was interviewed in Jun 2022.
1 Interview Round
1
HR Round (4 Questions)
- Q1. Are you willing to join within a week? View Answers (2)
- Q2. Do you require leave in the next two months? View Answers (2)
- Q3. Why do you want to work with the company? View Answers (2)
- Q4. Are you willing to work on rotational shifts ? View Answers (1)
Interview Preparation Tips
Topics to prepare for Sutherland Global Services Customer Service Associate interview:
- History of the company
- What the company is
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Job Portal and was interviewed before Jun 2023.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Why did you leave your previous organisation Add Answer
2
One-on-one Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Why did you leave your previous organisation Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Friendly interview hr will help you for completing aptitude test
Sutherland Global Services interview questions for designations
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I was interviewed before Oct 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. Self introduction Add Answer
3
One-on-one Round (3 Questions)
- Q1. Self introduction Add Answer
- Q2. Why you are looking for this job? Add Answer
- Q3. Are you ready to do night shift? Add Answer
I applied via Naukri.com and was interviewed before Oct 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (1 Question)
- Q1. Self introduction. Communication test. Confidence in speech . clearity in ur speech . View Answers (3)
3
One-on-one Round (1 Question)
- Q1. Experience, educational qualification. Confidence and communication test. View Answers (1)
Interview Preparation Tips
Topics to prepare for Sutherland Global Services Customer Service Associate interview:
- Excellence communication
- Computer Skills
- Good english,verbal and writting
- Patience
- Team Building
- Problem solving skills
Customer Service Associate Jobs at Sutherland Global Services
Interview experience
Excellent
Difficulty level
Moderate
Duration
4-6 weeks
Result
Selected
I applied via Referral and was interviewed before Jun 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (5 Questions)
- Q1. Take me through your resume Add Answer
- Q2. What is your expectation about our company? Add Answer
- Q3. Do have an prior experience? Add Answer
- Q4. What is your strength? Add Answer
- Q5. What you know about Sutherland Global Services? View Answers (2)
3
Group Discussion Round
What you know about Sutherland Global Services?
Interview Preparation Tips
Interview preparation tips for other job seekers - Sutherland provides the best working environment.
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Indeed and was interviewed before Oct 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
One-on-one Round (2 Questions)
- Q1. What do you want to gain? Add Answer
- Q2. Experience and money Add Answer
I applied via Job Portal and was interviewed in Oct 2021.
2 Interview Rounds
1
Assignment Round
A normal assessment
2
Technical Round (2 Questions)
- Q1. Speaking skill test basically not such touch Add Answer
- Q2. Vocabulary command over language and confidence Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Never join this company i never saw a company validating all bgv after serving 60 days no proper management only hire and fire
Interview Questions
- Q1. General questions about me and my surroundings.
View Answers (1)
- Q2. Mostly they look how you speak in English
Add Answer
Top trending discussions
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Career Advice
1w (edited)
projectenginer
·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total
1)Associate product compliance engineer - 1.5 years
2)Currently working as Project engineer (compliance). 3 years
I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package.
Skills
1) Environmental compliance(REACH,ROHS,..)
2)Basic networking OS,Linux basic, Aws cloud
3) SAP MM (in progress)
4) Project Management (self preparation from PMBOk)
I’m confused between sap mm consultant and project management
I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job
Can anybody recommend which domain /role is good for career transition!
I’m looking for career shift Help will be appreciated.
Current role Project engineer handling projects related to environmental compliance. FYI
Got a question about Sutherland Global Services?
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Sutherland Global Services Interview FAQs
How many rounds are there in Sutherland Global Services Customer Service Associate interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Sutherland Global Services Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, customer support, International Voice Process, voice process and international bpo.
What are the top questions asked in Sutherland Global Services Customer Service Associate interview?
How long is the Sutherland Global Services Customer Service Associate interview process?
The duration of Sutherland Global Services Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Process at Sutherland Global Services Customer Service Associate
based on 10 interviews in last 1 year
1 Interview rounds
- One-on-one Round
View more
People are getting interviews through
based on 17 Sutherland Global Services interviews
Job Portal
WalkIn
Campus Placement
Referral
59%
12%
12%
6%
11% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
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Sutherland Global Services Customer Service Associate
Salary
based on 1.6k salaries
₹1
L/yr - ₹7.5
L/yr
6%
more
than the average Customer Service Associate Salary in India
View more details
Sutherland Global Services Customer Service Associate Reviews and Ratings
based on 333 reviews
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