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Sutherland Global Services
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Sutherland Global Services Customer Service Associate Interview Questions and Answers for Experienced
Sutherland Global Services Customer Service Associate Interview Experiences for Experienced
8 interviews found
(2 Questions)
- Q1. Self introduction
- Q2. Experience and com skills
Selected
I was interviewed before Feb 2024.
(3 Questions)
- Q1. Tell me about yourself?
- Q2. Family background, past work experience details?
- Q3. What if you gave this situation in job(random scenarios)
- Ans.
Handling difficult customers by remaining calm and finding a solution.
Listen actively to the customer's concerns
Empathize with the customer's frustration
Offer a solution or escalate to a supervisor if necessary
nelson Xavier
(1 Question)
- Q1. Personal questions for communication
Selected
I was interviewed before Oct 2022.
(1 Question)
- Q1. Self introduction
(3 Questions)
- Q1. Self introduction
- Q2. Why you are looking for this job?
- Q3. Are you ready to do night shift?
Sutherland Global Services interview questions for designations
I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.
(1 Question)
- Q1. Self introduction. Communication test. Confidence in speech . clearity in ur speech .
(1 Question)
- Q1. Experience, educational qualification. Confidence and communication test.
Interview Preparation Tips
- Excellence communication
- Computer Skills
- Good english,verbal and writting
- Patience
- Team Building
- Problem solving skills
I applied via Job Portal and was interviewed in Oct 2021. There were 2 interview rounds.
A normal assessment
(2 Questions)
- Q1. Speaking skill test basically not such touch
- Q2. Vocabulary command over language and confidence
Interview Preparation Tips
Customer Service Associate Jobs at Sutherland Global Services
I applied via Job Portal and was interviewed in Nov 2021. There was 1 interview round.
(1 Question)
- Q1. Nothing general question
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Your preferred game and how to play it
- Ans.
My preferred game is chess.
Chess is a strategic board game played between two players.
The objective is to checkmate the opponent's king, putting it under attack with no possible move to escape.
Each player starts with 16 pieces: one king, one queen, two rooks, two knights, two bishops, and eight pawns.
The game involves planning moves, anticipating the opponent's strategy, and making tactical decisions.
Chess requires cri...
- Q2. Tell me about yourself
Interview Preparation Tips
What people are saying about Sutherland Global Services
Interview questions from similar companies
I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. What is Excel what is vlookup what is your strength and weakness
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 1 Aug 2022
I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.
(1 Question)
- Q1. Details about old company
(1 Question)
- Q1. Technical questions we’re asked
Interview Preparation Tips
Sutherland Global Services Interview FAQs
Some of the top questions asked at the Sutherland Global Services Customer Service Associate interview for experienced candidates -
The duration of Sutherland Global Services Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Sutherland Global Services Customer Service Associate Interview Process for Experienced
based on 4 interviews
2 Interview rounds
- One-on-one Round
- HR Round
Customer Service Associate Interview Questions from Similar Companies
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Sutherland Global Services Customer Service Associate Reviews and Ratings
based on 357 reviews
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Associate
2.3k
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Senior Associate
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Customer Service Associate
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Associate Manager
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Customer Service Executive
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