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Sutherland Global Services Customer Service Associate Interview Questions, Process, and Tips

Updated 12 Feb 2025

Sutherland Global Services Customer Service Associate Interview Experiences

31 interviews found

I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Your preferred game and how to play it
  • Ans. 

    My preferred game is chess.

    • Chess is a strategic board game played between two players.

    • The objective is to checkmate the opponent's king, putting it under attack with no possible move to escape.

    • Each player starts with 16 pieces: one king, one queen, two rooks, two knights, two bishops, and eight pawns.

    • The game involves planning moves, anticipating the opponent's strategy, and making tactical decisions.

    • Chess requires cri...

  • Answered by AI
  • Q2. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep talking , dont feel judged . Let your mind be free , if it is your destiny you will get it . One and only rule to follow is never stutter and congratulations, you can work in that shit hole of a company.

Customer Service Associate Jobs at Sutherland Global Services

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What people are saying about Sutherland Global Services

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a sme
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How much can we ask for a SME role with 8 years of experience in Healthcare??
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Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Customer Service Associate interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Sutherland Global Services Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, customer support, International Voice Process, voice process and international bpo.
What are the top questions asked in Sutherland Global Services Customer Service Associate interview?

Some of the top questions asked at the Sutherland Global Services Customer Service Associate interview -

  1. Your preferred game and how to play...read more
  2. Talk about any topic for 1 minu...read more
  3. What you know about Sutherland Global Servic...read more
How long is the Sutherland Global Services Customer Service Associate interview process?

The duration of Sutherland Global Services Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Customer Service Associate Interview Process

based on 36 interviews

4 Interview rounds

  • One-on-one Round
  • HR Round
  • Aptitude Test Round
  • Personal Interview1 Round
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Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™
Sutherland Global Services Customer Service Associate Salary
based on 1.6k salaries
₹1 L/yr - ₹5.5 L/yr
At par with the average Customer Service Associate Salary in India
View more details

Sutherland Global Services Customer Service Associate Reviews and Ratings

based on 356 reviews

3.6/5

Rating in categories

3.2

Skill development

3.3

Work-life balance

3.1

Salary

3.1

Job security

3.4

Company culture

2.8

Promotions

3.2

Work satisfaction

Explore 356 Reviews and Ratings
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