Premium Employer

i

This company page is being actively managed by Sutherland Global Services Team. If you also belong to the team, you can get access from here

Sutherland Global Services Verified Tick

Compare button icon Compare button icon Compare
3.7

based on 6.5k Reviews

Filter interviews by

Sutherland Global Services Customer Service Executive Interview Questions, Process, and Tips

Updated 17 Oct 2024

Top Sutherland Global Services Customer Service Executive Interview Questions and Answers

25 Sutherland Global Services Customer Service Executive Interview Experiences

86 questions found

Sort by: Popular

I applied via Referral and was interviewed in Oct 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - it took me like 2 weeks to complete the interview idk why they took so much of time

I applied via Walk-in and was interviewed before Nov 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. What are component of todibleshooting
  • Q2. How to find issues in Ram related to trouble shooting

Interview Preparation Tips

Interview preparation tips for other job seekers - Must clear about the basic and technical requirements

Skills evaluated in this interview

Interview Questions

I applied via Walk-in and was interviewed before Sep 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Where do you see yourself in next 5 years
3

Typing Test Round (1 Question)

  • Q1. Typing Speed test....

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm, believe in your self and give your best shot.

Sutherland Global Services interview questions for designations

 Customer Service Associate

 (27)

 Customer Service Representative

 (3)

 Customer Service Assistant

 (1)

 Senior Customer Service Associate

 (1)

 Non Voice Customer Service Executive

 (2)

 Customer Executive

 (3)

 Customer Care Executive

 (16)

 Customer Support Executive

 (9)

I applied via Campus Placement and was interviewed before Feb 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve your communication skills

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Customer Service Executive interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Sutherland Global Services Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, international bpo and voice process.
What are the top questions asked in Sutherland Global Services Customer Service Executive interview?

Some of the top questions asked at the Sutherland Global Services Customer Service Executive interview -

  1. How to find issues in Ram related to trouble shoot...read more
  2. Write a email about customer face issue and involveme...read more
  3. Dif you fail in any cl...read more
How long is the Sutherland Global Services Customer Service Executive interview process?

The duration of Sutherland Global Services Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at Sutherland Global Services Customer Service Executive

based on 7 interviews in last 1 year

Interview experience

4
  
Good
View more

People are getting interviews through

based on 18 Sutherland Global Services interviews
WalkIn
Job Portal
Campus Placement
Company Website
Referral
33%
28%
17%
6%
6%
10% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™
Sutherland Global Services Customer Service Executive Salary
based on 607 salaries
₹1.3 L/yr - ₹5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Sutherland Global Services Customer Service Executive Reviews and Ratings

based on 174 reviews

3.8/5

Rating in categories

3.6

Skill development

3.5

Work-Life balance

3.4

Salary & Benefits

3.5

Job Security

3.7

Company culture

3.2

Promotions/Appraisal

3.5

Work Satisfaction

Explore 174 Reviews and Ratings
Associate
2.3k salaries
unlock blur

₹1 L/yr - ₹6.6 L/yr

Senior Associate
1.7k salaries
unlock blur

₹1.1 L/yr - ₹8 L/yr

Customer Service Associate
1.6k salaries
unlock blur

₹1 L/yr - ₹7.5 L/yr

Associate Manager
914 salaries
unlock blur

₹4.5 L/yr - ₹14 L/yr

CS Internet Associate
679 salaries
unlock blur

₹1 L/yr - ₹6 L/yr

Explore more salaries
Compare Sutherland Global Services with

Genpact

3.9
Compare

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview