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Sutherland Global Services Interview Questions, Process, and Tips

Updated 4 Mar 2025

Top Sutherland Global Services Interview Questions and Answers

View all 112 questions

Sutherland Global Services Interview Experiences

Popular Designations

623 interviews found

I applied via Naukri.com and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Communication skill

Round 3 - HR 

(24 Questions)

  • Q1. Tell me about your self
  • Ans. Hello, my name is saumya singh chauhan I am 20 years old I live h jhansi, uttar pradesh I am done my graduation in BA arts in English I am also done fashion designer I am a public speaker I do many show's in district and state level basically my show's are based for those people who are not happy with his life I am motivated them and give him a new way to live his life I have a 3 months job experience in trading Compa...
  • Answered Anonymously
  • Q2. How can we change the mentality of Indian's
  • Ans. Firstly we all are the Indians we all are belived in over ancient history and tradition But some traditional fath are not perfect we are remove them basically the new indian is over youth , then the youth are educated they now that what is rong and what is right The condition and mentality of India are automatically change
  • Answered Anonymously
  • Q3. What was your goals to future
  • Ans. I want to becom a very successful person My mother will proud me I want to educate those children who are not go for school for his economical conditions
  • Answered Anonymously
  • Q4. About your college life
  • Ans. My college life is very good I am a regular student my teacher loves me I am participate all the function in my college
  • Answered Anonymously
  • Q5. What was you favorite move and books
  • Ans. Now one is my favorite movie I like to see all types or move and I love to reads self improvement books
  • Answered Anonymously
  • Q6. What was your dreams in future
  • Ans. I want to build a Orphanage
  • Answered Anonymously
  • Q7. Why we hire you for over company
  • Ans. I am a fresher and a fresher learn all the things very easily and I am self motivated person I learn the thing very easily and do my work with great responsibility
  • Answered Anonymously
  • Q8. You are a fresher or a worker
  • Q9. Do you know about the company
  • Ans. No I am not know more about company
  • Answered Anonymously
  • Q10. Tell me about you number of people lead
  • Ans. I am a leader or child development organisation and I have lead 20 people
  • Answered Anonymously
  • Q11. What are you learn about your past experience
  • Ans. I have lear many things about my past experience first thing that I know very well that never give up life always give you a new change
  • Answered Anonymously
  • Q12. Tell me about your communication skill
  • Ans. My communication was god i am also interact with people i love to communicate with people
  • Answered Anonymously
  • Q13. Why you are join over company
  • Ans. I read the review of your company that was very god
  • Answered Anonymously
  • Q14. Can you get the job you sift to mumbai
  • Q15. Hiw much salary do you want
  • Ans. 3.5 or 4 lack per year
  • Answered Anonymously
  • Q16. What is your great strength and weakness
  • Ans. My strength is my self motivation i don't affered with the problems My weakness is some time I believe in rong people
  • Answered Anonymously
  • Q17. How would you rate yourself on a scale of 1 to 10
  • Q18. What is your biggest achievement
  • Q19. To contribute for the education for children with joining the organization of children education
  • Q20. Why are you looking for a change
  • Ans. I want to do some things new in my life who progress to me a better life
  • Answered Anonymously
  • Q21. For what post do you want
  • Ans. You give me any post to see my eligibility
  • Answered Anonymously
  • Q22. Who was your inspiration
  • Q23. Dif you fail in any class
  • Ans. 

    Yes, I failed in one class during my sophomore year of college.

    • I failed a statistics class due to struggling with the material and not seeking help early enough.

    • However, I retook the class the following semester and received an A.

    • This experience taught me the importance of seeking help when needed and not being afraid to ask questions.

  • Answered by AI
  • Q24. What type of to student in college and school
  • Ans. I am a good student in school and college
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell them true all about your self to the company don't hide anything tell them to all your failures and achievement company will hire you to you eligibility and your strength

Top Sutherland Global Services Customer Service Executive Interview Questions and Answers

Q1. How to find issues in Ram related to trouble shooting
View answer (6)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Executive Interview Questions & Answers

user image Anonymous

posted on 4 Dec 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(9 Questions)

  • Q1. Myself and experience in english
  • Q2. Selected for the peocess
  • Q3. Last drawn salary why you are not another process
  • Q4. Why you left last job
  • Q5. Rate ur english 1 to 10 numbers
  • Q6. Introduce yourself as a employee
  • Q7. Season topic talk for two minutes
  • Q8. How is good english
  • Q9. Your favourite place on this topic

Interview Preparation Tips

Interview preparation tips for other job seekers - nice but bad

Executive Interview Questions asked at other Companies

Q1. How will you start RS method Development for known drug product?
View answer (16)
Sutherland Global Services Interview Questions and Answers for Freshers
illustration image
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Group Discussion 

Self introduction
Next assessment if select in first round

Round 2 - Assignment 

Versant round..consists of voice test, typing, mail writing

Round 3 - One-on-one 

(1 Question)

  • Q1. Self intro Any topic which in resume or manager will give you the topic General questions will be asked..vary from person to person

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1. Your preferred game and how to play it
View answer (13)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. If fresher your introduction they will check your communication and your graduate or not if experienced they will check work responsibilities of your last job and communication but in hightech city sutherl...
  • Q2. Tell me something about yourself
  • Q3. Tell me about your college days
  • Q4. Tell me about ur best friend
Round 2 - Aptitude Test 

Its actually based on your voice actually they are hiring for international voice process so you need to have an idea of how international people speak in their language if you have experience in email writing and able to understand british english then its easy for you to clear

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Customer Service Executive interview:
  • coomunication for confidence
  • prepare about your college days
  • learn about your best friend
Interview preparation tips for other job seekers - please be confident while you go for an interview please don't carry your resumes and documents in hand i have seen people keeping their resumes folded in thier barely without even having a stick file please keep it in file please its your document that present about your self i dont know how many people will see this but your first impression is last impression be confident communicate properly fluently before you go for an interview research about the hiring company and vacancy this is for gentle men when you go for any voice or non voice interviews please wear formal shoes they wont allow they will reject on the spot try to wear lite professional shirt and trouser i have seen in todays sutherland interview all the best

Top Sutherland Global Services Customer Service Executive Interview Questions and Answers

Q1. How to find issues in Ram related to trouble shooting
View answer (6)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Sutherland Global Services interview questions for popular designations

 Customer Service Associate

 (31)

 Associate

 (31)

 Customer Service Executive

 (25)

 Senior Associate

 (21)

 Non Voice Process Associate

 (21)

 Customer Care Executive

 (17)

 Non Voice Customer Care Executive

 (16)

 Voice Process Executive

 (15)

IT Manager Interview Questions & Answers

user image Anonymous

posted on 28 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected
Round 1 - Technical 

(5 Questions)

  • Q1. Database Management system SQL and PlSQL
  • Q2. C Language and C++ Language And Data base Management system SQL and PlSQL and Java
  • Q3. Database Management system
  • Q4. Sql ad PlSQL Mango Data For Loop and While loop
  • Q5. C language andC ++ Language and Java

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi I'm Rizwan Im Interested processing Date Base Management system SQL and PlSQL and C Language and C++ Language and Java

IT Manager Interview Questions asked at other Companies

Q1. What are the components of Project Management triangle?
View answer (2)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Oct 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude test are exams that measures persons skills, abilities, and potential to success the ability role.

Round 2 - Coding Test 

Coding test is the technical skill of candidates coding skill.It's a chance for a candidate to demonstrate their ability to code and solve problems within a time limit.

Round 3 - Group Discussion 

A group discussion (GD) is a structured conversation where participants exchange ideas and perspectives on a specific topic. It can be used to assess a person's suitability for admission, scholarship, or a job, or as a qualitative research method to analyze how opinions and attitudes emerge.

Round 4 - Case Study 

Case study is an in-depth analysis of a real-world situation, such as a person, group, event, organization, or phenomenon.

Interview Preparation Tips

Interview preparation tips for other job seekers - An interview invitation means your resume or networking strategy has caught the attention of an organization. Be prepared for the interview.
LinkedIn Groups can be a valuable resource for job seekers. There are groups for almost every type of job seeker, from general job search groups to specialized career change and remote work groups.
Be prepared for anything, act kindly to everyone, and send follow-up emails.

Non Voice Customer Service Executive Interview Questions asked at other Companies

Q1. What is Business Process Associate
View answer (1)

Jobs at Sutherland Global Services

View all

Associate Interview Questions & Answers

user image Balaji Chowdary

posted on 6 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Can you provide your self-introduction?
  • Ans. 

    Experienced professional with a background in marketing and project management.

    • Over 5 years of experience in marketing and project management

    • Strong communication and organizational skills

    • Proven track record of successfully leading cross-functional teams

    • Proficient in data analysis and strategic planning

  • Answered by AI
Round 2 - Assignment 

Questions related to customer service.

Round 3 - Typing Test 

(1 Question)

  • Q1. What is your typing speed, measured in words per minute, during typing tests?
  • Ans. 

    My typing speed is 80 words per minute during typing tests.

    • My typing speed is 80 words per minute.

    • I have consistently maintained this speed during typing tests.

    • I have practiced regularly to improve my typing speed.

  • Answered by AI

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. How will you handle the frustrated customer
  • Ans. 

    I will listen to their concerns, empathize with their frustration, apologize for the inconvenience, and work towards finding a solution.

    • Listen actively to understand the customer's issue

    • Empathize with their frustration and show understanding

    • Apologize for any inconvenience caused

    • Work towards finding a solution that satisfies the customer

  • Answered by AI
  • Q2. Write a email to manager for customer asking to talk with the manager?
  • Ans. 

    Email requesting customer to speak with manager

    • Address the email to the manager

    • Explain the reason for the customer's request to speak with the manager

    • Offer availability for the manager to speak with the customer

    • Provide contact information for the manager

    • Thank the customer for their understanding

  • Answered by AI

Top Sutherland Global Services Customer Service Executive Interview Questions and Answers

Q1. How to find issues in Ram related to trouble shooting
View answer (6)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Executive Interview Questions & Answers

user image Abhilash Bannu

posted on 29 Oct 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Nothing happened
  • Q2. Nothing happened...They were just playing around
Round 2 - Behavioral 

(2 Questions)

  • Q1. No. I'm not doing that
  • Q2. Cause there are no questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Never post or offer the things which you cannot keep...I've seen many companies not like this one...To be precise, I've never seen a branch(Uppal) which is very lazy .This branch needs a HR who can actually work.Also managers has to be changed in timely manner for any process.. Cause, they call people in bulk and hire in numbers. No respect for the ladies or the timings given to them. Never ever go for Sutherland,cause they don't have professionals. Rather working for these companies with a minimum wages, it's better to abandon these petty companies.....No value for experienced people...

Executive Interview Questions asked at other Companies

Q1. How will you start RS method Development for known drug product?
View answer (16)
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. You will make it , it's easy
  • Q2. Just don't sleep in the middle of the interview

Senior Executive Operations Interview Questions asked at other Companies

Q1. In 1 day how many veh can be loaded and unloaded with dock man power count of 14.
View answer (7)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.
Round 2 - Group Discussion 

Why should we choose this company?

Round 3 - HR 

(1 Question)

  • Q1. General questions.
Round 4 - Aptitude Test 

Typing Test and Email writing

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are a recent graduate, this is the best place to work while gaining valuable experience.

Senior Customer Support Executive Interview Questions asked at other Companies

Q1. Tell me a time when you have delivered exception experience to a customer?
View answer (1)

What people are saying about Sutherland Global Services

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a sme
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How much can we ask for a SME role with 8 years of experience in Healthcare??
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Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. Your preferred game and how to play...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

based on 568 interviews

Interview experience

3.9
  
Good
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Sutherland Global Services Reviews and Ratings

based on 7k reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.4

Job security

3.5

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 7k Reviews and Ratings
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