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Sutherland Global Services Interview Questions, Process, and Tips

Updated 26 Feb 2025

Top Sutherland Global Services Interview Questions and Answers

View all 112 questions

Sutherland Global Services Interview Experiences

Popular Designations

620 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024.ย There were 3 interview rounds.

Round 1 - HRย 

(3 Questions)

  • Q1. All about myself
  • Q2. What are my hobbies
  • Ans. 

    My hobbies include reading, hiking, and playing the guitar.

    • Reading: I enjoy reading fiction and non-fiction books in my free time.

    • Hiking: I love exploring nature trails and going on outdoor adventures.

    • Playing the guitar: I have been playing the guitar for several years and enjoy learning new songs.

  • Answered by AI
  • Q3. Why you choose Sutherland
  • Ans. 

    I chose Sutherland for its reputation for excellent customer service and career growth opportunities.

    • Reputation for excellent customer service

    • Career growth opportunities

    • Positive reviews from current employees

    • Training and development programs

    • Global presence

  • Answered by AI
Round 2 - Assignmentย 

This round was about voice/non -voice assessment round. We had to focus on email writing in business format as we were selected for non-voice role.

Round 3 - Typing Testย 

(1 Question)

  • Q1. It was typing test and they tested out WPM

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Associate Customer Service Representative interview:
  • Typing Speed
Interview preparation tips for other job seekers - Interview process went well and very smooth.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technicalย 

(2 Questions)

  • Q1. They asked me to write a dockerfile
  • Q2. Minimal questions about linux

Interview Preparation Tips

Interview preparation tips for other job seekers - focus on linux and k8s

Devops Engineer Interview Questions asked at other Companies

Q1.ย Reverse the StringYou are given a string 'STR'. The string contains [a-z] [A-Z] [0-9] [special characters]. You have to find the reverse of the string. For example: If the given string is: STR = "abcde". You have to print the string "edcba... read more
View answer (3)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Aug 2024.ย There were 8 interview rounds.

Round 1 - Assignmentย 

Database Management system SQL and PlSQL

Round 2 - Assignmentย 

Database Base Management system SQL and PlSQL

Round 3 - Aptitude Testย 

Database Management system

Round 4 - Aptitude Testย 

Database Management system

Round 5 - Group Discussionย 

Database Management system

Round 6 - Assignmentย 

Database Management system

Round 7 - Case Studyย 

Database Base Management system

Round 8 - HRย 

(5 Questions)

  • Q1. Database Management system
  • Q2. SQL and PlSQL Mango Data And Manu Database Management system
  • Q3. C Language and C++Language and Java
  • Q4. Data Analysis and Data entry
  • Q5. DBMS C,C++ Java Data Entry Ms Excel Ms Word Ms PP

Interview Preparation Tips

Interview preparation tips for other job seekers - Database Management system SQL and PlSQL and C Language and C++Language and Java And Web design and Web Developer

Oracle Database Administrator Interview Questions asked at other Companies

Q1.ย how can you recover the deleted datafiles if datafiles are not taken backup
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2024.ย There were 2 interview rounds.

Round 1 - Group Discussionย 

Good and got time to keep my point

Round 2 - HRย 

(2 Questions)

  • Q1. What is your weakness
  • Q2. How well you know python
  • Ans. 

    I have a strong understanding of Python and have used it extensively in my previous projects.

    • Proficient in Python programming language

    • Experience in using Python for data analysis and visualization

    • Familiar with popular Python libraries such as Pandas, NumPy, and Matplotlib

    • Have developed scripts and automation tools using Python

  • Answered by AI

Skills evaluated in this interview

Business Analyst Interview Questions asked at other Companies

Q1.ย You have 10 boxes of balls (each ball weighing exactly10 gm) with one box with defective balls (each one of the defective balls weigh 9 gm). You are given an electronic weighing machine and only one chance at it. How will you find out which... read more
View answer (8)

Sutherland Global Services interview questions for popular designations

ย Associate

ย (31)

ย Customer Service Associate

ย (31)

ย Customer Service Executive

ย (25)

ย Non Voice Process Associate

ย (21)

ย Senior Associate

ย (20)

ย Customer Care Executive

ย (17)

ย Non Voice Customer Care Executive

ย (16)

ย Voice Process Executive

ย (15)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024.ย There were 3 interview rounds.

Round 1 - Assignmentย 

Assignment related to voice and verbal English.

Round 2 - One-on-oneย 

(3 Questions)

  • Q1. Why we have to hire you? What are your hobbies?
  • Ans. 

    I am a dedicated and hardworking individual with a strong work ethic. My hobbies include reading, painting, and playing musical instruments.

    • I have a strong work ethic and am dedicated to performing well in any task given to me.

    • I am a quick learner and adapt easily to new environments and tasks.

    • My hobbies include reading, painting, and playing musical instruments, which help me relax and unwind after work.

  • Answered by AI
  • Q2. How you will perform multiple tasks in given time period?
  • Ans. 

    I prioritize tasks based on urgency and importance, utilize time management techniques, and delegate when necessary.

    • Prioritize tasks based on urgency and importance

    • Utilize time management techniques such as setting deadlines and using productivity tools

    • Delegate tasks when necessary to ensure all tasks are completed on time

  • Answered by AI
  • Q3. How do you place yourself in best manner?
  • Ans. 

    I place myself in the best manner by showcasing my skills, experience, and positive attitude.

    • Highlighting my relevant experience and skills

    • Demonstrating a positive attitude and eagerness to learn

    • Showing adaptability and flexibility in various situations

    • Emphasizing my strong work ethic and dedication

    • Seeking feedback and continuously improving myself

  • Answered by AI
Round 3 - HRย 

(2 Questions)

  • Q1. Tell me about your?
  • Q2. How can you prove yourself as well and fit person towards the job?
  • Ans. 

    I can prove myself as a well-fit person for the job by showcasing my relevant skills, experience, and dedication to excel in the role.

    • Highlighting my previous experience in similar roles

    • Demonstrating my strong communication and problem-solving skills

    • Showcasing my ability to work efficiently in a team environment

    • Expressing my eagerness to learn and adapt to new challenges

    • Providing examples of how I have successfully han

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on the company description......
Answer the question confidently..

Non Voice Process Associate Interview Questions asked at other Companies

Q1.ย Tell about Computer special keys and there functions
View answer (2)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
-
Result
No response

I applied via Walk-in and was interviewed in Aug 2024.ย There were 2 interview rounds.

Round 1 - Group Discussionย 

The only round which was good!

Round 2 - One-on-oneย 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to join Sutherland

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't waste your time for this shi**
They are very rude and doesn't even respond to you, Especially, that HR rachana!! They take your whole day and say he will contact you tomorrow, yet now calls nothing and when I call them they don't pick up calls.

Health Care Executive Interview Questions asked at other Companies

Q1.ย You can feed me for safe home or falt and meals from you ?
View answer (1)

Jobs at Sutherland Global Services

View all
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2024.ย There were 3 interview rounds.

Round 1 - Technicalย 

(2 Questions)

  • Q1. What are structured finance product
  • Q2. Key features of transactions parties
Round 2 - Technicalย 

(2 Questions)

  • Q1. Background of coding
  • Q2. Communication skills
Round 3 - HRย 

(2 Questions)

  • Q1. Expected pay and current
  • Q2. Notice period duration

Associate Manager Interview Questions asked at other Companies

Q1.ย How will you calculate tension on the sheet which is being given OFF, by Pay off reel ?
View answer (5)
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignmentย 

Chat assignment of 30 mints

Round 2 - One-on-oneย 

(4 Questions)

  • Q1. Dob and about previous organisation
  • Q2. Technical skills
  • Q3. In what bases you have been working on your previous organisation
  • Ans. 

    I have worked in multiple bases including customer service, IT operations, and project management.

    • Customer service

    • IT operations

    • Project management

  • Answered by AI
  • Q4. How can you handle the situations in between the B2B and C2B
  • Ans. 

    Handling situations between B2B and C2B involves understanding the unique needs and dynamics of both types of customers.

    • Maintain clear communication channels with both B2B and C2B customers to address any issues or concerns.

    • Customize solutions to meet the specific requirements of each type of customer.

    • Balance the priorities and expectations of B2B and C2B customers to ensure smooth service delivery.

    • Utilize technology a...

  • Answered by AI
Round 3 - HRย 

(2 Questions)

  • Q1. Years of experience
  • Q2. Last drop down salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and deliver your best automatically its yours.

Service Delivery OPS Analyst Interview Questions asked at other Companies

Q1.ย How can you handle the situations in between the B2B and C2B
View answer (1)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-oneย 

(2 Questions)

  • Q1. What's your Hobbies
  • Q2. Why you are looking for this job

Interview Preparation Tips

Interview preparation tips for other job seekers - When you take Decision Making

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1.ย What is the voice and non voice processing and it roles ?
View answer (1)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - One-on-oneย 

(2 Questions)

  • Q1. Why change current job??
  • Q2. Remote posting possible or not?

What people are saying about Sutherland Global Services

View All
a sme
1w
How much can we ask for a SME role with 8 years of experience in Healthcare??
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Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. Your preferred game and how to play...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

based on 562 interviews

Interview experience

3.9
ย ย 
Good
View more
Join Sutherland Global Services We are a digital transformation company. We make digital ๐ก๐ฎ๐ฆ๐š๐งโ„ข

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Sutherland Global Services Reviews and Ratings

based on 6.9k reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.4

Job security

3.5

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 6.9k Reviews and Ratings
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