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Sutherland Global Services Interview Questions, Process, and Tips

Updated 26 Feb 2025

Top Sutherland Global Services Interview Questions and Answers

View all 112 questions

Sutherland Global Services Interview Experiences

Popular Designations

620 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-oneย 

(2 Questions)

  • Q1. Self introduction
  • Q2. Experience and com skills

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1.ย Your preferred game and how to play it
View answer (12)

Customer Service Associate Interview Questions asked at other Companies

Q1.ย Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Dec 2024.ย There was 1 interview round.

Round 1 - HRย 

(1 Question)

  • Q1. What factors influenced your decision to choose a career in the BPO sector?

International Voice Process Executive Interview Questions asked at other Companies

Q1.ย What is inbound and outbound calls?
View answer (2)

BPO Executive Interview Questions & Answers

user image Pratheep Sridhar

posted on 3 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussionย 

Discuss topic on your own and speak for 5mins

Round 2 - HRย 

(2 Questions)

  • Q1. Self introduction
  • Q2. Strength and weakness

BPO Executive Interview Questions asked at other Companies

Q1.ย What is BPO and why it is important for the company?
View answer (4)

Associate Interview Questions & Answers

user image Anonymous

posted on 26 Feb 2025

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-oneย 

(1 Question)

  • Q1. Tell me about your self

Associate Interview Questions asked at other Companies

Q1.ย What is mean of TTR & why required for powder coating process ?
View answer (17)

Sutherland Global Services interview questions for popular designations

ย Associate

ย (31)

ย Customer Service Associate

ย (31)

ย Customer Service Executive

ย (25)

ย Non Voice Process Associate

ย (21)

ย Senior Associate

ย (20)

ย Customer Care Executive

ย (17)

ย Non Voice Customer Care Executive

ย (16)

ย Voice Process Executive

ย (15)

BPO Associate Interview Questions & Answers

user image Varsha Suresh

posted on 25 Feb 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Writtenย 

(2 Questions)

  • Q1. Write paragraph about memorable day.
  • Q2. Write paragraph about any anima
Round 2 - Group Discussionย 

Any topics choose by yourself and talk for 1 min.

BPO Associate Interview Questions asked at other Companies

Q1.ย 1) what is bpo? 2) what is customer service? 3) why you want to join in this company?
View answer (1)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-oneย 

(2 Questions)

  • Q1. Explain about yourself and about your experience?
  • Q2. Why did you choose this job and why you left from the previous job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1.ย What is the voice and non voice processing and it roles ?
View answer (1)

Jobs at Sutherland Global Services

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Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technicalย 

(1 Question)

  • Q1. Why we have to hire you
  • Ans. 

    I am a dedicated and hardworking individual with relevant skills and experience that make me a valuable asset to the team.

    • I have a strong work ethic and am committed to delivering high-quality results

    • I have experience in the non-voice process and am familiar with the tasks and responsibilities involved

    • I am a quick learner and adapt easily to new environments and tasks

    • I have excellent communication skills and work well ...

  • Answered by AI

Non Voice Process Associate Interview Questions asked at other Companies

Q1.ย Tell about Computer special keys and there functions
View answer (2)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-oneย 

(1 Question)

  • Q1. Why you want to do Voice process job
  • Ans. 

    I enjoy interacting with people and using my communication skills to assist others.

    • Enjoy helping customers resolve issues

    • Good communication skills

    • Comfortable speaking on the phone

    • Ability to multitask and problem solve

    • Desire to work in a fast-paced environment

  • Answered by AI

Voice Process Executive Interview Questions asked at other Companies

Q1.ย How to solve a problem of customer
View answer (7)

Associate Interview Questions & Answers

user image Sathiyaprakash

posted on 1 Nov 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HRย 

(1 Question)

  • Q1. Self introduction
Round 2 - Assignmentย 

Assessment for checking communication knowledge

Round 3 - HRย 

(1 Question)

  • Q1. Communication Test

Associate Interview Questions asked at other Companies

Q1.ย What is mean of TTR & why required for powder coating process ?
View answer (17)
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussionย 

Asked about a topic to speak

Round 2 - HRย 

(2 Questions)

  • Q1. Why do you want to work with Sutherland
  • Q2. Are you planning to leave Sutherland
  • Ans. 

    No, I am not planning to leave Sutherland as I am committed to growing my career here.

    • I am dedicated to my work at Sutherland and see opportunities for growth within the company.

    • I have built strong relationships with my colleagues and enjoy the work environment.

    • I am satisfied with the training and support provided by Sutherland.

    • I believe in the company's values and vision for the future.

  • Answered by AI

Non Voice Process Associate Interview Questions asked at other Companies

Q1.ย Tell about Computer special keys and there functions
View answer (2)

What people are saying about Sutherland Global Services

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a sme
1w
How much can we ask for a SME role with 8 years of experience in Healthcare??
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Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. Your preferred game and how to play...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

based on 562 interviews

Interview experience

3.9
ย ย 
Good
View more
Join Sutherland Global Services We are a digital transformation company. We make digital ๐ก๐ฎ๐ฆ๐š๐งโ„ข

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Sutherland Global Services Reviews and Ratings

based on 6.9k reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.4

Job security

3.5

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 6.9k Reviews and Ratings
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