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Sutherland Global Services BPO Executive Interview Questions and Answers

Updated 3 Dec 2024

Sutherland Global Services BPO Executive Interview Experiences

5 interviews found

BPO Executive Interview Questions & Answers

user image Pratheep Sridhar

posted on 3 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Discuss topic on your own and speak for 5mins

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Strength and weakness

BPO Executive Interview Questions & Answers

user image Ashwin V Cse-A

posted on 12 Nov 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - language assessment 

(1 Question)

  • Q1. What is ur fvorite movie and explain the storyline
  • Ans. 

    My favorite movie is The Shawshank Redemption, a story of hope, friendship, and redemption in the face of adversity.

    • The movie follows the journey of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.

    • Andy forms a close friendship with fellow inmate Red, and together they navigate the challenges of prison life.

    • The film explores themes of hope, resilience, and the power of...

  • Answered by AI

BPO Executive Interview Questions Asked at Other Companies

Q1. What is BPO and why it is important for the company?
Q2. How u upsell to the same customer the same service he is using?
Q3. What is router and modem the difference?
asked in Wipro
Q4. What do you know about insurance?
Q5. What is bpo , customer service, e commerce, good qualities of cus ... read more

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 29 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Tell me about your self

I applied via Referral and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Why did you choose Sutherland, and how do you see yourself in the next 5years
  • Ans. 

    I chose Sutherland because of its reputation for providing excellent BPO services. In the next 5 years, I see myself growing within the company and taking on more responsibilities.

    • Sutherland has a proven track record of delivering high-quality BPO services, which aligns with my career goals.

    • I was impressed by the company's commitment to employee development and growth opportunities.

    • In the next 5 years, I hope to take o...

  • Answered by AI
Round 3 - Assignment 

Assignment was all about communication, they give us 6 topics to talk about for 60 sec each

Interview Preparation Tips

Interview preparation tips for other job seekers - If you can communicate well, try Sutherland

Sutherland Global Services interview questions for designations

 BPO Associate

 (3)

 BPO job

 (1)

 BPO 1

 (1)

 Chat Support Executive

 (1)

 Senior Customer Support Executive

 (1)

 Bpo Data Entry Operator

 (1)

 Associate Voice

 (2)

 AR Caller

 (1)

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 19 Apr 2022

I applied via Campus Placement and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself Behavioral questions

Interview Preparation Tips

Interview preparation tips for other job seekers - First round was GD followed by JAM(Just a minute) topic given to speak for a minute to identify communication skills.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic communication skills were tested. Sone techical questn too. Versant test is mandatory

Interview Preparation Tips

Interview preparation tips for other job seekers - Please never go for these third party vendors. They misguide you regarding profile . I went for this third party vendor named savantis solution and it really misguided me

I applied via Campus Placement and was interviewed in Nov 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked some journal entries, excel formula and how to run tally software as i was suppose to work on their software. and also basic introduction about myself.so very important to add up some new skill...

Interview Preparation Tips

Interview preparation tips for other job seekers - interview was good, just need to be good in communication skills and please talk in hindi while giving your interview

I applied via Campus Placement and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction
  • Q2. Qualification, basic questions about customer service, empathy apology,how to handle angry customer..thats it

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be fluent in English and Hindi ..
Give some good and creative answers that's all..😊.

Interview Questionnaire 

1 Question

  • Q1. Java c c++

I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Direct walkin interview.... Gave a basic Amcat test with easy questions related to english and math.... After that u will have typing test to check ur speed and accuracy... Practice it well to pass...After...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and make them understand that u really want this job by NOT telling it at the same time... and be patient between the rounds, they check ur patience and intenrionally delay the rounds just to check if u really want the job....
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Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services BPO Executive interview?
Sutherland Global Services interview process usually has 1-2 rounds. The most common rounds in the Sutherland Global Services interview process are HR, Group Discussion and One-on-one Round.
How to prepare for Sutherland Global Services BPO Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Bpo Voice, Bpo Sales, Communication Skills, Convincing Power and Customer Handling.
What are the top questions asked in Sutherland Global Services BPO Executive interview?

Some of the top questions asked at the Sutherland Global Services BPO Executive interview -

  1. what is ur fvorite movie and explain the storyl...read more
  2. Strength and weakn...read more
  3. Self introduct...read more

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Sutherland Global Services BPO Executive Interview Process

based on 5 interviews

Interview experience

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Sutherland Global Services BPO Executive Salary
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₹1 L/yr - ₹6 L/yr
5% more than the average BPO Executive Salary in India
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Sutherland Global Services BPO Executive Reviews and Ratings

based on 13 reviews

4.1/5

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4.7

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3.6

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4.6

Company culture

4.7

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4.3

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