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Sutherland Global Services International Voice Process Executive Interview Questions and Answers

Updated 9 Jan 2025

Sutherland Global Services International Voice Process Executive Interview Experiences

8 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Introduce yourself
  • Q2. Did u do any project during your college period? If yes, can u elaborate about what you did?
  • Q3. Are you comfortable working night shifts?

Interview Preparation Tips

Interview preparation tips for other job seekers - I didn't get the job. There was one vacancy for the post. The interview was organized and the questions were pretty basic just to know about your communication skill. I received the mail (rejection mail) on the same day as the interview. You either get accepted or rejected depending on your confidence, communication skills and number of vacancies too.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self intro they asked
  • Q2. Some questions about your resume

International Voice Process Executive Interview Questions Asked at Other Companies

Q1. What is inbound and outbound calls?
Q2. What is SEO and digital marketing?
Q3. Describe the disadvantages of social media
Q4. What is customer service?
asked in EXL Service
Q5. Tell me something abouvyourself
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. What factors influenced your decision to choose a career in the BPO sector?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self in brief
  • Ans. 

    I am a dedicated and experienced professional with a strong background in customer service and communication skills.

    • Over 5 years of experience in customer service roles

    • Excellent communication skills, both written and verbal

    • Proven track record of meeting and exceeding customer expectations

    • Strong problem-solving abilities

    • Proficient in handling international customer queries and concerns

  • Answered by AI
  • Q2. What is customer service?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, resolving complaints, and providing guidance.

    • It focuses on building positive relationships with customers to ensure satisfaction and loyalty.

    • Examples include answering phone calls, responding to emails, and offering solutions to customer issues.

    • Good customer ...

  • Answered by AI
Round 2 - Assignment 

Written test
Write about your college or school?

Interview Preparation Tips

Topics to prepare for Sutherland Global Services International Voice Process Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - Don't afraid of anything. Be bold and answer what you know.

Sutherland Global Services interview questions for designations

 Voice Process

 (1)

 Voice Process Executive

 (15)

 NON Voice Process

 (15)

 Voice Process Customer Care Executive

 (1)

 Non Voice Process Associate

 (21)

 Non Voice Process Customer Care Executive

 (1)

 Non Voice Executive

 (2)

 NON Voice

 (4)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. How are you capable of this role?
  • Q2. Question related to your project?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Tell me about yourself

International Voice Process Executive Jobs at Sutherland Global Services

View all
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Why did you leave your previous job?
  • Q3. Where do you see yourself in long-term?
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Essay writing 

(1 Question)

  • Q1. Describe the disadvantages of social media
  • Ans. 

    Disadvantages of social media include cyberbullying, addiction, privacy concerns, misinformation, and negative impact on mental health.

    • Cyberbullying: Social media platforms can be used as a tool for harassment and bullying, leading to negative psychological effects on individuals.

    • Addiction: Excessive use of social media can lead to addiction, affecting productivity and mental well-being.

    • Privacy concerns: Personal infor...

  • Answered by AI
Round 2 - Group Discussion 

Memorable day in college life

Round 3 - One-on-one 

(1 Question)

  • Q1. Personal details

What people are saying about Sutherland Global Services

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How much can we ask for a SME role with 8 years of experience in Healthcare??
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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What is meschina learning
  • Ans. 

    Meschina learning is a type of machine learning algorithm that focuses on predicting outcomes based on historical data.

    • Meschina learning uses historical data to make predictions about future outcomes.

    • It is a subset of machine learning that focuses on pattern recognition and predictive modeling.

    • Examples include regression analysis, decision trees, and neural networks.

  • Answered by AI
  • Q2. What is artificial intelligence
  • Ans. 

    Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems.

    • AI involves the development of algorithms that can perform tasks that typically require human intelligence, such as visual perception, speech recognition, decision-making, and language translation.

    • Machine learning is a subset of AI that allows machines to learn from data and improve their performance over ...

  • Answered by AI
  • Q3. Why are you choices bpo
  • Ans. 

    I chose BPO because of the opportunities for growth, the dynamic work environment, and the chance to develop my communication skills.

    • Opportunities for career advancement

    • Dynamic work environment

    • Chance to improve communication skills

  • Answered by AI
  • Q4. What is fear in your clg life
  • Ans. 

    Fear in my college life was the pressure to perform well in exams and assignments.

    • Fear of failing exams and assignments

    • Fear of not meeting expectations of teachers and parents

    • Fear of not getting a good job after graduation

  • Answered by AI
  • Q5. While your work in BPO, And you will get a job in IT. Which role you choose
  • Ans. 

    I don’t want to change my company because I don’t have much knowledge on IT sector. But in BPO there is so many things to like 1. Interaction 2. Communication and after these I like to work in BPO

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on a few keys strategies can significantly enhances your changes of Success. Started by tailoring your resume and cover letter each application to highlight how your skills and experiences align with the specific job requirements.
Network is equally important;
Actively connect with the professionals in your field

Finally Organised by track your application follow-up with thanks note, reinforcing your intrest And professionalism

Skills evaluated in this interview

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services International Voice Process Executive interview?
Sutherland Global Services interview process usually has 1-2 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Group Discussion.
How to prepare for Sutherland Global Services International Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are International Voice Process, international bpo, customer support, international call center and voice process.
What are the top questions asked in Sutherland Global Services International Voice Process Executive interview?

Some of the top questions asked at the Sutherland Global Services International Voice Process Executive interview -

  1. Describe the disadvantages of social me...read more
  2. What is customer servi...read more
  3. What factors influenced your decision to choose a career in the BPO sect...read more
How long is the Sutherland Global Services International Voice Process Executive interview process?

The duration of Sutherland Global Services International Voice Process Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services International Voice Process Executive Interview Process

based on 9 interviews

1 Interview rounds

  • HR Round
View more
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

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Sutherland Global Services International Voice Process Executive Reviews and Ratings

based on 3 reviews

4.2/5

Rating in categories

4.6

Skill development

3.2

Work-life balance

3.2

Salary

3.6

Job security

3.8

Company culture

3.8

Promotions

3.0

Work satisfaction

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