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Sutherland Global Services
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posted on 2 Jul 2024
I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.
I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.
I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving complaints, and providing guidance.
It focuses on building positive relationships with customers to ensure satisfaction and loyalty.
Examples include answering phone calls, responding to emails, and offering solutions to customer issues.
Good customer ...
Written test
Write about your college or school?
I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.
Sutherland Global Services interview questions for designations
I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.
I applied via LinkedIn and was interviewed in Sep 2023. There was 1 interview round.
I applied via Campus Placement and was interviewed in Aug 2023. There were 3 interview rounds.
Disadvantages of social media include cyberbullying, addiction, privacy concerns, misinformation, and negative impact on mental health.
Cyberbullying: Social media platforms can be used as a tool for harassment and bullying, leading to negative psychological effects on individuals.
Addiction: Excessive use of social media can lead to addiction, affecting productivity and mental well-being.
Privacy concerns: Personal infor...
Memorable day in college life
I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.
I applied via Campus Placement and was interviewed in Mar 2024. There was 1 interview round.
Meschina learning is a type of machine learning algorithm that focuses on predicting outcomes based on historical data.
Meschina learning uses historical data to make predictions about future outcomes.
It is a subset of machine learning that focuses on pattern recognition and predictive modeling.
Examples include regression analysis, decision trees, and neural networks.
Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems.
AI involves the development of algorithms that can perform tasks that typically require human intelligence, such as visual perception, speech recognition, decision-making, and language translation.
Machine learning is a subset of AI that allows machines to learn from data and improve their performance over ...
I chose BPO because of the opportunities for growth, the dynamic work environment, and the chance to develop my communication skills.
Opportunities for career advancement
Dynamic work environment
Chance to improve communication skills
Fear in my college life was the pressure to perform well in exams and assignments.
Fear of failing exams and assignments
Fear of not meeting expectations of teachers and parents
Fear of not getting a good job after graduation
I don’t want to change my company because I don’t have much knowledge on IT sector. But in BPO there is so many things to like 1. Interaction 2. Communication and after these I like to work in BPO
posted on 13 Sep 2024
I am a dedicated and empathetic customer care executive with a passion for helping others.
I have over 5 years of experience in customer service roles
I excel in communication and problem-solving skills
I am proficient in handling customer inquiries and resolving issues efficiently
I am choosing this field because I enjoy helping people and have strong communication skills.
Passion for helping others
Strong communication skills
Enjoy problem-solving
Opportunity for career growth
Interest in working in a fast-paced environment
1 Interview rounds
based on 3 reviews
Rating in categories
Associate
2.3k
salaries
| ₹1.1 L/yr - ₹7.4 L/yr |
Senior Associate
1.7k
salaries
| ₹1.8 L/yr - ₹7.8 L/yr |
Customer Service Associate
1.6k
salaries
| ₹1.2 L/yr - ₹7.5 L/yr |
Associate Manager
829
salaries
| ₹3.6 L/yr - ₹13.5 L/yr |
Customer Service Executive
668
salaries
| ₹1.3 L/yr - ₹5.2 L/yr |
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