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90+ Interview Questions and Answers

Updated 12 Dec 2024

Q1. What will you do if you were given 1 millions in amount in your hand. How will you spend it?

Ans.

I would invest a portion of the money, donate to charity, and use the rest for personal expenses.

  • Invest a portion of the money to secure future financial stability

  • Donate a portion to charity to help those in need

  • Use the remaining amount for personal expenses such as travel, home improvements, and savings

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Q2. How to find issues in Ram related to trouble shooting

Ans.

To troubleshoot RAM issues, check for errors in system logs, run memory diagnostic tools, and test individual RAM modules.

  • Check system logs for any errors related to memory or RAM

  • Run memory diagnostic tools like Memtest86+ or Windows Memory Diagnostic

  • Test individual RAM modules by removing them one by one and checking if the issue persists

  • Check for physical damage or loose connections in RAM slots

  • Update BIOS and drivers to ensure compatibility with RAM

  • Check for overheating is...read more

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Q3. Your preferred game and how to play it

Ans.

My preferred game is chess.

  • Chess is a strategic board game played between two players.

  • The objective is to checkmate the opponent's king, putting it under attack with no possible move to escape.

  • Each player starts with 16 pieces: one king, one queen, two rooks, two knights, two bishops, and eight pawns.

  • The game involves planning moves, anticipating the opponent's strategy, and making tactical decisions.

  • Chess requires critical thinking, problem-solving, and foresight.

  • Example: To...read more

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Q4. How do you convince a customer even if he don't want to buy the product from you

Ans.

Understand their needs, address their concerns, and provide value proposition.

  • Listen to their objections and address them with empathy.

  • Highlight the benefits and unique selling points of the product.

  • Provide social proof and testimonials from satisfied customers.

  • Offer a trial or demo to showcase the product's capabilities.

  • Create a sense of urgency by highlighting limited time offers or discounts.

  • Focus on the long-term benefits and return on investment.

  • Provide excellent custome...read more

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Q5. what is the journal entry for accounts payable

Ans.

The journal entry for accounts payable is a credit to accounts payable and a debit to the corresponding expense or asset account.

  • Accounts payable is a liability account that represents the amount owed to suppliers or vendors for goods or services received.

  • When recording the journal entry for accounts payable, the accounts payable account is credited to increase the liability.

  • The corresponding expense or asset account is debited to reflect the increase in expenses or assets.

  • Fo...read more

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Q6. What are major IT related risks for manufacturing concerns ?

Ans.

Major IT related risks for manufacturing concerns include data breaches, system failures, and supply chain disruptions.

  • Data breaches: Manufacturing companies store sensitive data such as customer information, intellectual property, and financial records. A breach can lead to loss of trust, legal consequences, and financial damage.

  • System failures: Manufacturing operations heavily rely on IT systems for production planning, inventory management, and quality control. Any system ...read more

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Q7. What is tone of writing? What is theme of writing? What is your writing style? Do you use contrnt writing tools?(CMS) Do you have experience in blog writing?

Ans.

Tone, theme, and style are important aspects of writing. Content writing tools like CMS can aid in the process. Experience in blog writing is valuable.

  • Tone refers to the attitude or emotion conveyed in writing.

  • Theme is the underlying message or idea in writing.

  • Style is the unique way a writer expresses themselves.

  • CMS tools like WordPress or HubSpot can streamline content creation.

  • Blog writing requires a conversational tone and engaging content.

  • Experience in blog writing can d...read more

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Q8. Talk about any topic for 1 minute.

Ans.

The importance of good communication skills

  • Effective communication is crucial in any job, especially in customer service

  • It helps in building trust and rapport with customers

  • Active listening, clarity, and empathy are key components of good communication

  • Examples of good communication skills include using positive language, asking open-ended questions, and providing clear instructions

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Q9. If laptop is not working and customer shouted on you what will be your fist step

Ans.

Stay calm and listen to the customer's concerns.

  • Remain calm and composed

  • Listen attentively to the customer's complaints

  • Apologize for the inconvenience caused

  • Assure the customer that you will do your best to resolve the issue

  • Ask relevant questions to gather more information about the problem

  • Offer possible solutions or troubleshooting steps

  • If necessary, escalate the issue to a higher level of support

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Q10. Write a email about customer face issue and involvement?

Ans.

Email addressing customer issues and involvement

  • Acknowledge the customer's issue and apologize for any inconvenience caused

  • Offer a solution or resolution to the problem

  • Encourage the customer to provide feedback or suggestions for improvement

  • Thank the customer for their patience and understanding

View 1 answer

Q11. Company mean branch opening date and information?

Ans.

The company's branch opening dates and information can be found on our website.

  • Visit our website for information on branch openings

  • The 'Locations' or 'About Us' section of our website may have this information

  • Contact our customer service team for specific branch information

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Q12. What you know about Sutherland Global Services?

Ans.

Sutherland Global Services is a global business process outsourcing company known for providing customer service solutions.

  • Founded in 1986

  • Headquartered in Rochester, New York

  • Offers customer service, technical support, and sales services

  • Operates in over 40 countries worldwide

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Q13. Dif you fail in any class

Ans.

Yes, I failed in one class during my sophomore year of college.

  • I failed a statistics class due to struggling with the material and not seeking help early enough.

  • However, I retook the class the following semester and received an A.

  • This experience taught me the importance of seeking help when needed and not being afraid to ask questions.

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Q14. How will you handle a irated client

Ans.

To handle an irate client, it is important to remain calm, empathize with their concerns, actively listen, apologize for any inconvenience, offer a solution, and follow up to ensure satisfaction.

  • Remain calm and composed

  • Empathize with the client's concerns

  • Actively listen to understand their issue

  • Apologize for any inconvenience caused

  • Offer a solution or alternative

  • Follow up to ensure satisfaction

View 1 answer

Q15. What do you mean by customer support

Ans.

Customer support refers to the assistance provided to customers before, during, and after a purchase.

  • Customer support involves addressing customer inquiries, issues, and complaints.

  • It includes providing product information, troubleshooting technical problems, and offering solutions.

  • Customer support can be offered through various channels such as phone, email, chat, and social media.

  • The goal of customer support is to ensure customer satisfaction and retention.

  • Examples of custo...read more

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Q16. What are component of todibleshooting

Ans.

Components of troubleshooting include identifying the problem, gathering information, analyzing the data, and implementing a solution.

  • Identifying the problem: Determine what is not working correctly

  • Gathering information: Collect data about the issue

  • Analyzing the data: Use the information to diagnose the problem

  • Implementing a solution: Take action to fix the problem

  • Examples: rebooting a device, checking for updates, resetting settings

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Q17. What is the city code for paris?

Ans.

The city code for Paris is +33.

  • The city code for Paris is +33.

  • City codes are used for international dialing purposes.

  • The city code for Paris is part of the country code for France.

Add your answer

Q18. How you will perform multiple tasks in given time period?

Ans.

I prioritize tasks based on urgency and importance, utilize time management techniques, and delegate when necessary.

  • Prioritize tasks based on urgency and importance

  • Utilize time management techniques such as setting deadlines and using productivity tools

  • Delegate tasks when necessary to ensure all tasks are completed on time

Add your answer

Q19. How to upgrade angular older version project to higher version?

Ans.

To upgrade an Angular project to a higher version, follow these steps:

  • Check the compatibility of the current project with the target version

  • Update the Angular CLI to the latest version

  • Update the dependencies in package.json

  • Update the Angular framework and related packages

  • Resolve any breaking changes and errors

  • Test the upgraded project thoroughly

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Q20. How can you handle the situations in between the B2B and C2B

Ans.

Handling situations between B2B and C2B involves understanding the unique needs and dynamics of both types of customers.

  • Maintain clear communication channels with both B2B and C2B customers to address any issues or concerns.

  • Customize solutions to meet the specific requirements of each type of customer.

  • Balance the priorities and expectations of B2B and C2B customers to ensure smooth service delivery.

  • Utilize technology and data analytics to streamline processes and improve effi...read more

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Q21. What do you do when customer is angry

Ans.

I listen to their concerns, empathize with them, and offer solutions to resolve the issue.

  • Remain calm and professional

  • Listen actively to their concerns

  • Empathize with their situation

  • Offer solutions to resolve the issue

  • Apologize for any inconvenience caused

  • Follow up with the customer to ensure their satisfaction

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Q22. Cons and pros of social media or else about social media

Ans.

Social media has pros like connecting people and cons like privacy concerns.

  • Pros: Connects people globally, facilitates communication, provides platform for sharing information and ideas

  • Cons: Privacy concerns, cyberbullying, addiction to social media

  • Examples: Facebook connecting friends and family, Twitter for sharing news and opinions, Instagram for sharing photos

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Q23. Do you know something about Access control system

Ans.

Access control system is a security system that restricts access to authorized personnel only.

  • It uses various methods like biometric authentication, smart cards, PINs, etc.

  • It can be used in buildings, data centers, airports, etc.

  • It helps in preventing unauthorized access and ensures safety and security.

  • Examples include HID Global, Honeywell, and Tyco Integrated Security.

Add your answer

Q24. Write about ur favourite destination place

Ans.

My favorite destination place is the serene beaches of Maldives.

  • Crystal clear turquoise waters

  • White sandy beaches

  • Luxurious overwater bungalows

  • Amazing marine life for snorkeling and diving

  • Relaxing spa treatments by the beach

Add your answer

Q25. Essay writing in system without mistake

Ans.

Essay writing in system without mistake requires attention to detail and proofreading.

  • Start by brainstorming ideas and creating an outline before writing the essay.

  • Proofread the essay for spelling, grammar, and punctuation errors.

  • Use tools like spell check and grammar check to catch any mistakes.

  • Ask someone else to read the essay and provide feedback.

  • Make sure to follow any formatting guidelines provided.

  • Revise and edit the essay as needed before submitting.

  • Practice writing e...read more

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Q26. How to techinical performance we do.?

Ans.

Technical performance can be improved by optimizing hardware and software, monitoring system performance, and implementing best practices.

  • Optimize hardware by upgrading components or replacing outdated equipment

  • Optimize software by updating to the latest version and removing unnecessary programs

  • Monitor system performance using tools like Task Manager or Performance Monitor

  • Implement best practices such as regular maintenance and backups

  • Use performance testing tools to identify...read more

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Q27. How to build the company

Ans.

To build the company, focus on strategic planning, effective leadership, strong team collaboration, customer satisfaction, and continuous improvement.

  • Develop a clear vision and mission statement to guide the company's direction.

  • Create a strategic plan that outlines goals, objectives, and strategies for growth.

  • Build a strong leadership team that can inspire and motivate employees.

  • Foster a culture of collaboration and teamwork to maximize productivity and innovation.

  • Prioritize ...read more

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Q28. What software testing

Ans.

Software testing is the process of evaluating a software application to ensure it meets the specified requirements and functions correctly.

  • Software testing is essential for identifying defects and ensuring the quality of the software.

  • It involves designing test cases, executing them, and comparing the actual results with expected results.

  • Different types of testing include functional testing, performance testing, security testing, etc.

  • Examples of software testing tools include ...read more

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Q29. Change mother toungue to English

Ans.

Changing mother tongue to English requires consistent practice and exposure to the language.

  • Consistent practice is key to improving language skills

  • Exposure to English media such as movies, TV shows, and books can help improve comprehension and vocabulary

  • Taking English language classes or hiring a tutor can also be beneficial

  • It's important to be patient and not get discouraged by mistakes or slow progress

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Q30. How will you get the data into the BI

Ans.

Data can be extracted from various sources like databases, APIs, flat files, etc. and transformed using ETL tools before loading into BI.

  • Identify data sources and their accessibility

  • Choose appropriate ETL tool for data extraction and transformation

  • Design data model and schema for BI

  • Load data into BI using ETL tool

  • Validate and verify data accuracy and completeness

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Q31. Types of POS, Modifier and their discription

Ans.

POS refers to point of sale and modifiers are used to provide additional information about a service or item.

  • POS types include retail, restaurant, and mobile

  • Modifiers can indicate things like the location of a service or the type of material used

  • Examples of modifiers include 'left' or 'right' for body parts and 'metal' or 'plastic' for materials

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Q32. Speak for a minute any interesting topic

Ans.

The impact of social media on mental health

  • Social media can have both positive and negative effects on mental health

  • Excessive use of social media can lead to feelings of loneliness and depression

  • Comparison to others on social media can negatively impact self-esteem

  • However, social media can also provide a sense of community and support for individuals struggling with mental health issues

Add your answer

Q33. What are the different types of wait in Selenium?

Ans.

Types of waits in Selenium include Implicit Wait, Explicit Wait, and Fluent Wait.

  • Implicit Wait: Waits for a certain amount of time before throwing a NoSuchElementException.

  • Explicit Wait: Waits for a certain condition to occur before proceeding further in the code.

  • Fluent Wait: Waits for a condition to be true with a defined polling frequency.

  • Example: driver.manage().timeouts().implicitlyWait(10, TimeUnit.SECONDS);

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Q34. What do you know about the customer care service

Ans.

Customer care service is a department within a company that handles customer inquiries, complaints, and feedback.

  • Customer care service is responsible for addressing customer inquiries, complaints, and feedback.

  • It plays a crucial role in maintaining customer satisfaction and loyalty.

  • Customer care representatives are trained to handle various types of customer interactions, including phone calls, emails, and live chat.

  • They often use customer relationship management (CRM) softwa...read more

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Q35. Any topic whete you have speak about 5 mins

Ans.

I can speak about the importance of effective communication in team leadership.

  • Effective communication is crucial for team success

  • Active listening, clear instructions, and regular feedback are key components

  • Examples of communication strategies in team leadership roles

Add your answer

Q36. What about CCTV camera ?

Ans.

CCTV cameras are important for security and surveillance purposes.

  • CCTV cameras help in monitoring and recording activities in a particular area.

  • They can be used to deter criminal activities and provide evidence in case of any incidents.

  • CCTV cameras can also be used for traffic management and crowd control.

  • They come in different types such as dome, bullet, and PTZ cameras.

  • CCTV footage can be accessed remotely through a computer or mobile device.

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Q37. WHAT IS DEPENDENCY INJECTION

Ans.

Dependency injection is a design pattern where components are given their dependencies rather than creating them internally.

  • Allows for better separation of concerns

  • Promotes reusability and testability

  • Reduces tight coupling between components

  • Commonly used in software development with frameworks like Spring in Java

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Q38. WHAT IS SOLID PRINICPLES

Ans.

SOLID principles are a set of five design principles in object-oriented programming to make software designs more understandable, flexible, and maintainable.

  • S - Single Responsibility Principle: A class should have only one reason to change.

  • O - Open/Closed Principle: Software entities should be open for extension but closed for modification.

  • L - Liskov Substitution Principle: Objects of a superclass should be replaceable with objects of its subclasses without affecting the func...read more

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Q39. How to resolve an issue with login screen

Ans.

To resolve an issue with the login screen, check for incorrect credentials, browser cache, and server status.

  • Check for incorrect username or password input

  • Clear browser cache and cookies

  • Verify server status and connectivity

  • Reset password if necessary

Add your answer

Q40. How to reqire employees.?

Ans.

Employee recruitment involves identifying job vacancies, attracting candidates, and selecting the best fit for the job.

  • Identify job vacancies and create job descriptions

  • Attract candidates through job postings, referrals, and networking

  • Screen resumes and conduct interviews to select the best fit

  • Offer the job and negotiate terms of employment

  • Complete necessary paperwork and onboarding processes

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Q41. What is Bpo and non voice

Ans.

BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business operations. Non voice refers to customer service that does not involve speaking directly with customers.

  • BPO involves outsourcing business processes to third-party service providers

  • Non voice customer service involves providing support through chat, email, or other written communication channels

  • Non voice customer service associates handle customer i...read more

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Q42. Write down top 5 problems in India today.

Ans.

Top 5 problems in India today include poverty, corruption, unemployment, pollution, and lack of quality education.

  • Poverty: Millions of people in India still live below the poverty line, struggling to meet their basic needs.

  • Corruption: Rampant corruption at various levels of government and society hinders progress and development.

  • Unemployment: High levels of unemployment, especially among the youth, lead to social unrest and economic instability.

  • Pollution: India faces severe a...read more

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Q43. What do you mean by customer service ?

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Q44. How to Motivate the employees?

Ans.

Motivating employees requires a combination of recognition, rewards, and a positive work environment.

  • Provide regular feedback and recognition for good work

  • Offer incentives such as bonuses or promotions

  • Create a positive work environment through team-building activities and open communication

  • Encourage professional development and growth opportunities

  • Lead by example and show enthusiasm for the work

  • Provide a sense of purpose and meaning in the work being done

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Q45. what is ur fvorite movie and explain the storyline

Ans.

My favorite movie is The Shawshank Redemption, a story of hope, friendship, and redemption in the face of adversity.

  • The movie follows the journey of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.

  • Andy forms a close friendship with fellow inmate Red, and together they navigate the challenges of prison life.

  • The film explores themes of hope, resilience, and the power of friendship to overcome even the most difficult circumstan...read more

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Q46. tell me schooling

Ans.

I completed my schooling from XYZ School in my hometown.

  • Attended XYZ School for primary and secondary education

  • Participated in various extracurricular activities like debate club and sports teams

  • Graduated with honors in XYZ year

Add your answer

Q47. What is bpo, Why bpo

Ans.

BPO stands for Business Process Outsourcing. Companies opt for BPO services to focus on core business functions, reduce costs, and improve efficiency.

  • BPO involves contracting specific business processes to a third-party service provider.

  • Companies choose BPO to streamline operations, reduce costs, and access specialized skills.

  • Examples of BPO services include customer support, technical support, data entry, and payroll processing.

Add your answer

Q48. What is credentialing and initial credentialing

Ans.

Credentialing is the process of verifying qualifications and experience of healthcare providers. Initial credentialing is the first step in this process.

  • Credentialing involves verifying education, training, licensure, and experience of healthcare providers.

  • It ensures that providers meet the standards set by regulatory bodies and insurance companies.

  • Initial credentialing is the first step when a provider joins a new practice or healthcare organization.

  • It involves collecting an...read more

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Q49. if you have a super power what would it be

Ans.

I would choose the ability to heal others with a touch.

  • I would heal physical injuries and illnesses instantly.

  • I could bring comfort and relief to those suffering.

  • I would use this power to help as many people as possible.

  • Examples: curing cancer, healing broken bones, relieving chronic pain.

Add your answer

Q50. What is Backup and type of backups

Ans.

Backup is the process of creating copies of data to prevent data loss, with types including full, incremental, and differential backups.

  • Backup is the process of creating copies of data to prevent data loss.

  • Types of backups include full, incremental, and differential backups.

  • Full backup: A complete copy of all data at a specific point in time.

  • Incremental backup: Copies only the data that has changed since the last backup.

  • Differential backup: Copies all changes since the last f...read more

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Q51. What is mortgage

Ans.

A mortgage is a loan used to purchase a property, where the property itself serves as collateral for the loan.

  • A mortgage is a financial agreement between a borrower and a lender.

  • It is used to finance the purchase of a property, such as a house or a commercial building.

  • The borrower agrees to repay the loan over a specified period of time, typically with interest.

  • The property being purchased serves as collateral, which means the lender can seize the property if the borrower fai...read more

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Q52. what is annova in the statistics

Ans.

ANOVA (Analysis of Variance) is a statistical method used to analyze the differences among group means in a sample.

  • ANOVA compares the means of two or more groups to determine if there is a significant difference between them.

  • It divides the total variability in a dataset into between-group variability and within-group variability.

  • ANOVA is commonly used in experimental research to test the effects of different treatments or interventions.

  • There are different types of ANOVA such ...read more

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Q53. what is six sigma and why do we need it

Ans.

Six Sigma is a data-driven methodology used to improve processes by reducing defects and variation.

  • Six Sigma aims to achieve near perfection in processes by identifying and eliminating causes of defects or errors.

  • It uses statistical tools and techniques to measure and analyze process performance.

  • Organizations use Six Sigma to increase efficiency, reduce costs, and improve customer satisfaction.

  • Example: A manufacturing company implementing Six Sigma to reduce product defects a...read more

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Q54. Is SPS job help to carrier growth??

Ans.

Yes, SPS job can help with career growth by providing opportunities for skill development and advancement.

  • SPS job offers opportunities for skill development through training programs and on-the-job experience.

  • Employees can advance in their careers by taking on more responsibilities and leadership roles within the company.

  • Networking with colleagues and mentors in the industry can also help in career growth.

  • Example: An SPS employee who starts as a software developer can progres...read more

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Q55. Talk about memorable day

Ans.

My memorable day was when I helped a customer resolve a complex issue and received their heartfelt gratitude.

  • Assisted a customer with a technical problem that had been ongoing for weeks

  • Used my problem-solving skills to identify the root cause and provide a solution

  • Received a heartfelt thank you from the customer for resolving their issue

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Q56. Describe Anything in English

Ans.

Describing the beauty of a sunset over the ocean

  • Vivid colors painting the sky

  • Reflection of the sun on the water

  • Feeling of peace and tranquility

  • Sounds of waves crashing on the shore

  • Birds flying back to their nests

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Q57. What is social media?

Ans.

Social media refers to online platforms and websites that allow users to create and share content, connect with others, and engage in social networking.

  • Social media platforms include Facebook, Twitter, Instagram, LinkedIn, and TikTok.

  • Users can share text, photos, videos, and links on social media.

  • Social media allows for real-time communication and interaction with a global audience.

  • Businesses use social media for marketing, customer service, and brand awareness.

  • Social media c...read more

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Q58. Different ML Algorithms

Ans.

There are various ML algorithms such as linear regression, decision trees, random forests, SVM, KNN, neural networks, etc.

  • Linear regression is used for predicting continuous values

  • Decision trees and random forests are used for classification and regression

  • SVM is used for classification and regression

  • KNN is used for classification and regression

  • Neural networks are used for complex problems such as image recognition and natural language processing

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Q59. Say about something for straight 2 minutes

Ans.

I will talk about the importance of corporate social responsibility in today's business world.

  • Corporate social responsibility (CSR) is a business approach that contributes to sustainable development by delivering economic, social, and environmental benefits for all stakeholders.

  • CSR initiatives can include philanthropy, ethical labor practices, environmental sustainability, and community engagement.

  • Companies that prioritize CSR often see benefits such as improved brand reputat...read more

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Q60. What is your favourite food?

Ans.

My favorite food is sushi.

  • I love the freshness and variety of flavors in sushi.

  • I enjoy trying different types of sushi rolls and sashimi.

  • Some of my favorite sushi restaurants include Sushi Samba and Nobu.

Add your answer

Q61. What is customer support?

Ans.

Customer support is providing assistance and guidance to customers before, during, and after a purchase.

  • Customer support involves addressing customer inquiries, issues, and complaints.

  • It includes helping customers navigate products or services, troubleshooting technical problems, and providing solutions.

  • Customer support can be provided through various channels such as chat, email, phone, or in-person.

  • Examples of customer support include helping a customer reset their password...read more

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Q62. Describe the disadvantages of social media

Ans.

Disadvantages of social media include cyberbullying, addiction, privacy concerns, misinformation, and negative impact on mental health.

  • Cyberbullying: Social media platforms can be used as a tool for harassment and bullying, leading to negative psychological effects on individuals.

  • Addiction: Excessive use of social media can lead to addiction, affecting productivity and mental well-being.

  • Privacy concerns: Personal information shared on social media may be accessed by third par...read more

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Q63. software test main purpose

Ans.

The main purpose of software testing is to identify defects and ensure that the software meets the requirements and is of high quality.

  • Identify defects and errors in the software

  • Ensure that the software meets the specified requirements

  • Ensure that the software is of high quality and performs as expected

  • Improve the overall user experience

  • Reduce the risk of software failure and downtime

  • Increase customer satisfaction and trust in the software

  • Examples: functional testing, performa...read more

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Q64. What is customer service?

Ans.

Customer service is the assistance and support provided to customers before, during, and after a purchase.

  • Customer service involves addressing customer inquiries, resolving complaints, and providing guidance.

  • It focuses on building positive relationships with customers to ensure satisfaction and loyalty.

  • Examples include answering phone calls, responding to emails, and offering solutions to customer issues.

  • Good customer service can lead to repeat business and positive word-of-m...read more

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Q65. What is bpo sector ?

Ans.

BPO sector refers to the business process outsourcing industry where companies outsource non-core business functions to third-party service providers.

  • BPO stands for Business Process Outsourcing.

  • Companies in the BPO sector provide services such as customer support, technical support, telemarketing, data entry, and back-office operations.

  • BPO companies help businesses focus on their core activities by handling routine tasks efficiently.

  • Examples of BPO companies include Accenture...read more

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Q66. Tell about any Claims

Ans.

I have experience handling property damage claims for auto insurance customers.

  • Managed claims process from initial report to settlement

  • Communicated with customers, adjusters, and repair shops

  • Reviewed estimates and negotiated settlements

  • Processed payments and closed claims

  • Utilized insurance software to track claim status

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Q67. tel me unviersity

Ans.

University is an institution of higher education and research which grants academic degrees in various subjects.

  • Universities offer undergraduate and postgraduate programs in various fields of study.

  • They often have research facilities and libraries for students and faculty.

  • Universities may also offer extracurricular activities and student organizations.

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Q68. What is bpo?

Ans.

BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

  • BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.

  • It allows companies to focus on their core competencies and improve efficiency.

  • BPO services can be onshore, nearshore, or offshore depending on the location of the service provider.

  • Examples of BPO companies...read more

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Q69. Choose a topic and speak for a minute

Ans.

The impact of social media on mental health

  • Social media can contribute to feelings of inadequacy and low self-esteem

  • Excessive use of social media can lead to anxiety and depression

  • Cyberbullying on social media platforms can have serious mental health consequences

Add your answer

Q70. Diff b/w Incident & Major incident

Ans.

An incident is any unplanned event that disrupts normal operations, while a major incident is a significant event that requires immediate attention and coordination.

  • Incident is any unplanned event that disrupts normal operations

  • Major incident is a significant event that requires immediate attention and coordination

  • Major incidents have a higher impact on business operations compared to regular incidents

  • Major incidents often require escalation to higher management levels for re...read more

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Q71. Screening of English fluency

Ans.

The screening will assess the candidate's proficiency in English language.

  • Candidate may be asked to read a passage or answer questions in English

  • Ability to communicate clearly and effectively in English is important

  • Previous experience in customer service roles requiring English fluency may be beneficial

Add your answer
Ans.

Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.

  • Founded by Jeff Bezos in 1994

  • Started as an online bookstore, now sells a wide range of products

  • Offers services like Amazon Prime, Amazon Web Services, and Amazon Music

  • Known for its fast delivery and customer service

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Q73. What is snapshots based backup

Ans.

Snapshots based backup is a method of backing up data by capturing the state of a system at a specific point in time.

  • Snapshots are essentially a 'picture' of the data at a particular moment, allowing for easy restoration if needed.

  • They are commonly used in virtual environments to create point-in-time copies of virtual machines.

  • Snapshots can be taken manually or automatically on a scheduled basis.

  • They are typically stored separately from the original data to prevent corruption...read more

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Q74. What is best college memory

Ans.

My best college memory was participating in a charity event with my classmates.

  • Organizing a charity event with classmates

  • Working together towards a common goal

  • Feeling a sense of accomplishment and unity

  • Creating lasting memories and friendships

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Q75. Sqr process steps detaiils

Ans.

Sqr process steps involve identifying, analyzing, and improving business processes.

  • Identify the process to be improved

  • Analyze the current process and identify areas for improvement

  • Design and implement the improved process

  • Monitor and measure the effectiveness of the new process

  • Continuously improve the process over time

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Q76. How well you know python

Ans.

I have a strong understanding of Python and have used it extensively in my previous projects.

  • Proficient in Python programming language

  • Experience in using Python for data analysis and visualization

  • Familiar with popular Python libraries such as Pandas, NumPy, and Matplotlib

  • Have developed scripts and automation tools using Python

Add your answer

Q77. Types of mortgage

Ans.

There are two main types of mortgages: fixed-rate and adjustable-rate.

  • Fixed-rate mortgages have a set interest rate for the life of the loan.

  • Adjustable-rate mortgages have an interest rate that can change over time.

  • Other types of mortgages include FHA loans, VA loans, and jumbo loans.

  • FHA loans are backed by the Federal Housing Administration and require a lower down payment.

  • VA loans are for veterans and active-duty military members and offer low or no down payment options.

  • Jum...read more

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Q78. What is Amazon Kindle

Ans.

Amazon Kindle is a series of e-readers designed and marketed by Amazon.

  • E-readers designed for reading e-books

  • Available in different models like Kindle Paperwhite, Kindle Oasis, etc.

  • Allows users to download and read e-books from the Amazon Kindle Store

  • Features like adjustable font sizes, built-in dictionary, and long battery life

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Q79. What is tele caller

Ans.

A telecaller is a person who makes phone calls to potential customers or clients to promote or sell a product or service.

  • Telecallers make outbound calls to customers or clients.

  • They promote or sell a product or service over the phone.

  • They may also handle customer inquiries or complaints.

  • Telecallers need to have good communication and persuasion skills.

  • Examples of industries that use telecallers include insurance, banking, and telemarketing.

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Q80. You know about social media?

Ans.

Yes, I am familiar with social media platforms and their usage.

  • I am proficient in using popular social media platforms such as Facebook, Twitter, Instagram, and LinkedIn.

  • I understand the importance of social media in customer service and how to effectively engage with customers through these channels.

  • I am aware of social media etiquette and best practices for responding to customer inquiries and feedback.

  • I have experience in monitoring social media channels for customer feedb...read more

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Q81. in-depth specification about contract

Ans.

An in-depth specification about a contract includes detailed terms, conditions, obligations, and rights of parties involved.

  • Include specific details on parties involved in the contract

  • Outline the scope of work or services to be provided

  • Specify payment terms and conditions

  • Detail any deadlines or milestones to be met

  • Address dispute resolution mechanisms

  • Include clauses on termination and breach of contract

Add your answer

Q82. What is the ctc expectations

Ans.

The candidate's expected salary package

  • Research industry standards for similar roles

  • Consider your experience, skills, and qualifications

  • Negotiate based on the job responsibilities and benefits offered

Add your answer

Q83. Troubleshooting steps for APIPA

Ans.

APIPA stands for Automatic Private IP Addressing. It is a feature in Windows that allows a computer to automatically assign itself an IP address when a DHCP server is not available.

  • Check if the computer has an IP address in the range of 169.254.0.1 to 169.254.255.254

  • Verify if the computer is unable to obtain an IP address from a DHCP server

  • Ensure that the network cable is properly connected and the DHCP server is functioning correctly

  • Try releasing and renewing the IP address ...read more

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Q84. Why market research Financial ratio

Ans.

Market research helps businesses understand their target market, competition, and industry trends to make informed decisions.

  • Identify target market demographics and preferences

  • Analyze competition and market trends

  • Understand customer needs and preferences

  • Evaluate product/service performance

  • Make informed business decisions based on data

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Q85. What is an Incident

Ans.

An incident is an unplanned event that disrupts normal operations and requires immediate attention to resolve.

  • An incident can be a technical issue, security breach, or service outage.

  • It can impact the availability, performance, or security of systems or services.

  • Examples include a server crash, network outage, or data breach.

Add your answer

Q86. Group interaction strength and weakness

Ans.

My strength in group interaction is my ability to listen actively and contribute constructively. My weakness is sometimes being too passive.

  • Strength: Active listening and constructive contribution

  • Strength: Ability to work collaboratively towards a common goal

  • Weakness: Tendency to be too passive at times

  • Weakness: Difficulty in asserting myself in a group setting

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Q87. Area of distance

Ans.

Area of distance refers to the measurement of the space between two points.

  • Area of distance is commonly measured in units such as meters, kilometers, or miles.

  • It is important in determining the length of travel or the size of a space.

  • Calculations involving area of distance may involve formulas such as distance = speed x time.

  • Examples of area of distance include calculating the distance between two cities or measuring the length of a race track.

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Q88. can you re-locate

Ans.

Yes, I am willing to relocate for the position.

  • I am open to moving to a new location for the job.

  • I have no geographical restrictions and can adapt to new environments.

  • I am excited about the opportunity to explore a new city or country.

  • I have relocated in the past for career advancement.

  • I understand the challenges of relocating and I am prepared to handle them.

Add your answer

Q89. what is E/m changes

Ans.

E/M changes refer to updates in Evaluation and Management codes used for billing medical services.

  • E/M changes are revisions made by the American Medical Association to the guidelines for documenting and coding Evaluation and Management services.

  • These changes can impact how healthcare providers code and bill for office visits, hospital visits, consultations, and other E/M services.

  • The updates often include changes to the documentation requirements, code selection criteria, and...read more

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Q90. Talk about one topic for 1 min

Ans.

The impact of social media on mental health

  • Social media can contribute to feelings of inadequacy and low self-esteem

  • Excessive use of social media can lead to anxiety and depression

  • Comparison to others on social media can negatively affect mental health

  • Cyberbullying on social media platforms can have serious consequences

Add your answer

Q91. Explain few topic on railway

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Q92. Simple Finance terms

Ans.

Simple finance terms refer to basic financial concepts and terminology used in the field of finance.

  • Simple finance terms include concepts like assets, liabilities, revenue, expenses, profit, and cash flow.

  • Understanding these terms is essential for analyzing financial statements and making informed financial decisions.

  • Examples of simple finance terms: ROI (Return on Investment), EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization), and P/E ratio (Price-to-E...read more

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Q93. Types of Valuation

Ans.

Types of valuation include market valuation, asset-based valuation, income-based valuation, and cost-based valuation.

  • Market valuation involves determining the value of an asset based on market prices.

  • Asset-based valuation calculates the value of an asset by considering its tangible and intangible assets.

  • Income-based valuation assesses the value of an asset based on its income-generating potential.

  • Cost-based valuation determines the value of an asset by considering the cost to...read more

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Q94. favourite subject

Ans.

My favourite subject is Mathematics.

  • I enjoy solving complex problems and equations.

  • I like the logical and analytical thinking involved in Mathematics.

  • Mathematics helps me improve my problem-solving skills.

  • I find satisfaction in finding the right solution to a mathematical problem.

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Q95. Previes job role

Ans.

My previous job role was as a customer service representative at a telecommunications company.

  • Handled customer inquiries and resolved issues over the phone and via email

  • Provided technical support for internet and cable services

  • Processed billing inquiries and payments

  • Maintained customer records and updated account information

  • Collaborated with other departments to escalate and resolve complex issues

Add your answer

Q96. Type of reservation

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